Chapter 2: Supported Reports
34 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Call Distribution Group
Description
Group summary chart showing cluster call distribution based on information collected through CDRs and CMRs.
Reporter Set
Cluster
Tables and Charts
Tables: GroupSummary (1 implemented)
Charts: Ratio (2 implemented)
Metrics Used in Report
Cluster Total Number of Outgoing External Calls (Nb)
ClusterIncomingCall
ClusterInternalCall
ClusterInternationalCall
ClusterLocalCall
ClusterLongDistanceCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters
Drills Down To
Cluster Call Distribution Resource
Drilled Down From
None.