IBM 4.3-W manual CDR VoiceMail Usage Resource

Chapter 2: Supported Reports

CDR VoiceMail Usage Resource

Description

Resource summary chart showing the specific sub-element voicemail utilization based on information collected through CDRs and CMRs.

Reporter Set

Extension

Tables and Charts

Tables: ResSummary (1 implemented)

Charts: Ratio (1 implemented)

Metrics Used in Report

ForwardToVoiceMail

Total Number of VoiceMail Direct Calls (Nb) CME(Bulk) VOIP Cisco

VoicemailCallDuration

VoiceMailCall

VoicemailPackets

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(CDRcustomerId)

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 31