Chapter 2: Supported Reports
48 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster VoiceMail Usage Resource
Description
Resource summary chart showing cluster voicemail utilization based on information collected through CDRs and
CMRs.
Reporter Set
Cluster
Tables and Charts
Tables: ResSummary (1 implemented)
Charts: Ratio (1 implemented)
Metrics Used in Report
Cluster Number of Direct VoiceMail Calls (Nb)
ClusterForwardToVoiceMail
ClusterVoicemailCallDuration
ClusterVoiceMailCall
ClusterVoicemailPackets
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)
Drills Down To
Cluster VoiceMail Usage Detail Chart
Drilled Down From
None.