Chapter 2: Supported Reports

Top 10 Cluster Number of Calls

Description

Top 10 clusters based on number of incoming and outgoing calls.

Reporter Set

Cluster

Tables and Charts

Tables: TopN (5 of 9 implemented)

Charts: TopN (5 of 9 implemented)

Metrics Used in Report

Cluster Total Number of Outgoing External Calls (Nb)

ClusterIncomingCall

ClusterOffNetCall

ClusterOnNetCall

ClusterTotalCall

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters

Drills Down To

Cluster Utilization Detail Chart

Drilled Down From

None.

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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Image 128
IBM 4.3-W manual Top 10 Cluster Number of Calls, Cluster Utilization Detail Chart