Chapter 2: Supported Reports
106 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Top 10 Cluster Number of Calls
Description
Top 10 clusters based on number of incoming and outgoing calls.
Reporter Set
Cluster
Tables and Charts
Tables: TopN (5 of 9 implemented)
Charts: TopN (5 of 9 implemented)
Metrics Used in Report
Cluster Total Number of Outgoing External Calls (Nb)
ClusterIncomingCall
ClusterOffNetCall
ClusterOnNetCall
ClusterTotalCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters
Drills Down To
Cluster Utilization Detail Chart
Drilled Down From
None.