Chapter 2: Supported Reports
46 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
Cluster Utilization Resource
Description
Resource summary chart showing cluster utilization based on information collected through CDRs and CMRs.
Reporter Set
Cluster
Tables and Charts
Tables: Resource Summary Table (1 of 1 implemented)
Charts: Ratio Chart (2 of 2 implemented)
Metrics Used in Report
Cluster Erlang
Cluster Total Hours of Traffic
Cluster Total Number of Company Calls (Nb)
Cluster Total Number of External Calls (Nb)
Cluster Total Number of Outgoing External Calls (Nb)
ClusterNbPacketsReceived
ClusterNbPacketsSent
ClusterTollBypassCall
ClusterTotalCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)
Drills Down To
Cluster Utilization Detail Chart
Drilled Down From
CDR Utilization Group
Cluster Utilization Group
Global VOIP