Chapter 2: Supported Reports

Cluster Utilization Resource

Description

Resource summary chart showing cluster utilization based on information collected through CDRs and CMRs.

Reporter Set

Cluster

Tables and Charts

Tables: Resource Summary Table (1 of 1 implemented)

Charts: Ratio Chart (2 of 2 implemented)

Metrics Used in Report

Cluster Erlang

Cluster Total Hours of Traffic

Cluster Total Number of Company Calls (Nb)

Cluster Total Number of External Calls (Nb)

Cluster Total Number of Outgoing External Calls (Nb)

ClusterNbPacketsReceived

ClusterNbPacketsSent

ClusterTollBypassCall

ClusterTotalCall

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)

Drills Down To

Cluster Utilization Detail Chart

Drilled Down From

CDR Utilization Group

Cluster Utilization Group

Global VOIP

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster Utilization Resource, CDR Utilization Group Cluster Utilization Group Global Voip