IBM 4.3-W manual Cluster Call Distribution Detail Chart

Chapter 2: Supported Reports

Cluster Call Distribution Detail Chart

Description

Detail chart showing cluster call distribution based on information collected through CDRs and CMRs.

Reporter Set

Cluster

Tables and Charts

Charts: Resource Time Series Chart (6 of 8 implemented)

Metric Ratio Chart (2 of 2 implemented)

Metrics Used in Report

Cluster Total Number of External Calls (Nb)

Cluster Total Number of Outgoing External Calls (Nb)

ClusterIncomingCall

ClusterInternalCall

ClusterInternationalCall

ClusterLocalCall

ClusterLongDistanceCall

ClusterSuccessfulCall

ClusterUnsuccessfulCall

Navigation Path

This report is not deployed on the portal navigation path during the initial configuration of the technology pack. To display this report, drill down to it from another report or deploy it with the DataMart Resource Editor.

Drills Down To

None.

Drilled Down From

Cluster Call Distribution Resource

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 33