IBM 4.3-W manual NOC Grouping, Global Customer View Branch

Chapter 6: Sub-Element Grouping Rules

NOC Grouping

The NOC reporting tree provides the framework that allows users to navigate to reports.

The NOC reporting tree for this technology pack contains the following high-level branches. The tree is shown as it appears in the DataMart Rule Editor:

These high-level branches are used to organize the sub-branches of the tree. The following sections describe how sub-elements are grouped within these high-level branches.

Note: In the IP Telephony Call Detail Record and Infrastructure branches, some properties have been replaced. Those properties and the replacement properties are as follows:

*clusterId is replaced by CDRclusterId

*customerId is replaced by CDRcustomerId

*siteId is replaced by CDRsiteId

Global Customer View Branch

The Global Customer View branch of the Cisco IP Telephony NOC reporting tree contains the sub-branches shown below:

This branch has no rules or conditions. All sub-elements are tested against the conditions in its sub-branches.

164 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W