IBM 4.3-W manual Top 10 CDR Number of Errors

Chapter 2: Supported Reports

Top 10 CDR Number of Errors

Description

Top 10 extensions, gateways, or paths based on total number of errors.

Reporter Set

Extension

Tables and Charts

Tables: TopN (4 of 9 implemented)

Charts: TopN (4 of 9 implemented)

Metrics Used in Report

Percentage of Drop Calls (percent) CME(Bulk) VOIP Cisco

Percentage of Packet Lost (percent) CME(Bulk) VOIP Cisco

Percentage of Successful Calls (Nb) CME(Bulk) VOIP Cisco

ShortCall

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(CDRcustomerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(CDRsiteId)

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 103