Chapter 2: Supported Reports

CDR Utilization Resource

Description

Resource summary chart showing the specific sub-element utilization based on information collected through CDRs and CMRs.

Reporter Set

Extension

Tables and Charts

Tables: Resource Summary Table (1 of 1 implemented)

Charts: Resource Distribution Chart (2 of 2 implemented)

Metrics Used in Report

CallDuration

NbPacketsLost

NbPacketsReceived

NbPacketsSent

Percentage of Drop Calls (percent) CME(Bulk) VOIP Cisco

Percentage of Successful Calls (Nb) CME(Bulk) VOIP Cisco

Total Number of Calls (Nb) CME(Bulk) VOIP Cisco

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(CDRclusterId)

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual CDR Utilization Resource