Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 41
Cluster Quality ResourceDescription
Resource summary chart showing cluster quality based on information collected through Call Detail Records (call
signaling) and Call Maintenance Records.
Reporter Set
Cluster
Tables and Charts
Tables: Resource Summary Table (1 of 1 implemented)
Charts: Ratio Chart (2 of 2 implemented)
Metrics Used in Report
Cluster Total Number of Normal Call Clearing
ClusterDropCall
ClusterJitter
ClusterLatency
ClusterNbPacketsLost
ClusterSuccessfulCall
ClusterUnsuccessfulCall
MLQK
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)
Drills Down To
Cluster Quality Detail Chart
Drilled Down From
CDR Quality Group
Cluster Erlang-B Group
Cluster Quality Group