Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 41
Cluster Quality Resource
Description
Resource summary chart showing cluster quality based on information collected through Call Detail Records (call
signaling) and Call Maintenance Records.
Reporter Set
Cluster
Tables and Charts
Tables: Resource Summary Table (1 of 1 implemented)
Charts: Ratio Chart (2 of 2 implemented)
Metrics Used in Report
Cluster Total Number of Normal Call Clearing
ClusterDropCall
ClusterJitter
ClusterLatency
ClusterNbPacketsLost
ClusterSuccessfulCall
ClusterUnsuccessfulCall
MLQK
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)
Drills Down To
Cluster Quality Detail Chart
Drilled Down From
CDR Quality Group
Cluster Erlang-B Group
Cluster Quality Group