Chapter 7: Collection Formulas

ForwardToVoiceMail

Type

Import

Description

Identifies a call forwarded to another destination by the original callee. In this case, the destination is one of the voicemail extension numbers. Voicemail extension numbers are defined for a site through

addVoiceMailRange() methods in the CCMConfig.js file.

Syntax

#Bulk Metric

Generic Database Alias

None.

Formula Editor Path

AP > Specific > Bulk > VOIP > Cisco > CDR

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual ForwardToVoiceMail, AP Specific Bulk Voip Cisco CDR