Chapter 2: Supported Reports

Cluster Quality Group

Description

Group summary chart showing cluster quality based on information collected through Call Detail Records (call signaling) and Call Maintenance Records.

Reporter Set

Cluster

Tables and Charts

Tables: Group Summary Table (1 of 2 implemented)

Charts: Resource Distribution Chart (2 of 2 implemented)

Metrics Used in Report

Cluster Percentage of Drop Calls (percent)

Cluster Percentage of Packet Lost (percent)

Cluster Percentage of Successful Calls (percent)

ClusterJitter

ClusterLatency

ClusterMOS

MLQK

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters

Drills Down To

Cluster Quality Resource

Drilled Down From

None.

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster Quality Group, Cluster Quality Resource