Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 7
Chapter 2: Supported Reports
This chapter discusses the following topics:

Overview

The Cisco IP Telephony Technology Pack supplies a set of reports suitable for displaying information about the
devices and activity associated with the Cisco IP Telephony environment.
Reports contain metrics that are generated by the formulas that this technology pack provides. Metric names are
the same as the names of the formulas that generate them. For information about a metric that is listed for a
particular report, see the description of the associated formula in the collection formula chapter of this guide.
This chapter includes information to help you navigate to a particular report on the DataView portal. This
navigation path is the same as the path where the report has been deployed through the DataMart Resource
Editor. Note, however, that some reports are not explicitly deployed on the portal navigation path. You can
display such a report by "drilling down" to it from other reports.
For information about understanding report types, creating reports, configuring reports, viewing and working
with reports, and deploying reports, see the Netcool/Proviso DataView User’s Guide. This Technology Pack User’s Guide
assumes an understanding of the report-related topics discussed in the Netcool/Proviso DataView User’s Guide.

Reporter Sets

Reporter Set Tree

This technology pack provides the reporter sets listed below. The list presents the reporter sets as they appear in
the DataView Navigator tree structure:
AP Cisco VOIP Pack
...Global Customer Reports
...Call Detail Record
......Cluster
......Extension
......K-Factor
......Codec
Topic Page
Overview 7
Reporter Sets 7
Reports 9