Chapter 1: Introduction
4 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
A Technology Pack reporter set is a related group of reports that provide performance information on a specific
set of devices or resources that exist in a network. Each report consists of a series of queries that retrieve related
sub-elements and their corresponding metrics from the database using the RIDs and MIDs assigned during the
inventory and collection processes. The retrieved results are then organized within the report and are displayed
on a web portal in the form of tables, graphs, and charts.
A Technology Pack provides a variety of reports and charts, including:
• Resource Summary Reports (RSTs) (sometimes referred to as Resource Summary Tables) aggregate data
across time for an individual sub-element and define the statistics that are relevant for a measure of its
network performance.
• Group Summary Reports (GSTs) (sometimes referred to as Group Summary Tables) aggregate data across
both time and sub-elements, and define the statistics that are relevant for a measure of network performance
for a group of resources.
• Detail Charts (DCs) display raw data for a metric that has been aggregated for an individual sub-element over
a particular period of time.
• Dashboards display a series of abbreviated tables and charts that provide an overall summary of the metrics
collected for the target network resource supported by the Technology Pack.
• Timeseries charts present time series information, where the x axis is time and the y axis is the data value.
• TopN reports list the N highest values during a specified time range for a specific metric.
• Resource Distribution charts (often referred to as pie charts) show the distribution of resources across
specific ranges. Typically, a legend for the Resource Distribution chart appears in the report.
• Resource Over Threshold Tables (RTTs) display a list of resources that have violated their threshold for a
specific metric. Typically, users navigate to an RTT from a Group Summary Table (GST), using the threshold
overflow cell navigation link.
• Ratio charts show the relationship of a single metric among different resources or a single resource among
different metrics.