IBM 4.3-W manual CDR Call Distribution Resource

Chapter 2: Supported Reports

CDR Call Distribution Resource

Description

Resource summary chart showing the specific sub-element call distribution based on information collected through CDRs and CMRs.

Reporter Set

Extension

Tables and Charts

Tables: Resource Summary Table (1 of 1 implemented)

Charts: Ratio Chart (2 of 2 implemented)

Metrics Used in Report

Incoming

Internal

International

Local

LongDistance

Total Number of Outgoing External Calls (Nb)

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(CDRclusterId)

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 19