Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 35
Cluster Call Distribution Resource
Description
Resource summary chart showing cluster call distribution based on information collected through CDRs and
CMRs.
Reporter Set
Cluster
Tables and Charts
Tables: Resource Summary Table (1 of 1 implemented)
Charts: Ratio Chart (2 of 2 implemented)
Metrics Used in Report
Cluster Total Number of External Calls (Nb)
Cluster Total Number of Outgoing External Calls (Nb)
ClusterIncomingCall
ClusterInternalCall
ClusterInternationalCall
ClusterLocalCall
ClusterLongDistanceCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)
Drills Down To
Cluster Call Distribution Detail Chart
Drilled Down From
Cluster Call Distribution Group