IBM 4.3-W manual Top 10 CDR Call Completion, Extension

Chapter 2: Supported Reports

Top 10 CDR Call Completion

Description

Top 10 and bottom 10 extensions, gateways, or paths based on successful or unsuccessful calls.

Reporter Set

Extension

Tables and Charts

Tables: TopN (3 of 9 implemented)

Charts: TopN (3 of 9 implemented)

Metrics Used in Report

Percentage of Drop Calls (percent) CME(Bulk) VOIP Cisco

Percentage of Successful Calls (Nb) CME(Bulk) VOIP Cisco

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(siteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(clusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Site > %(siteId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Cluster > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Paths > By Customer > %(customerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Cluster > %(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Customer > %(CDRcustomerId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Extensions > By Site > %(CDRsiteId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Cluster > %(CDRclusterId)

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Media Gateways > By Customer > %(CDRcustomerId)

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 95