Chapter 2: Supported Reports
Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, V ersion 4.3-W 45
Cluster Utilization MLH Resource
Description
Resource summary report showing cluster utilization based on multi-line hunt (MLH) metrics.
Reporter Set
Cluster
Tables and Charts
No table and chart information is available for this report (stylesheet PVLsRatio_MLH_RST.html).
Metrics Used in Report
Cluster Total Hours of Traffic
Cluster Total Number of Company Calls (Nb)
ClusterNbPacketsLost
ClusterNbPacketsReceived
ClusterNbPacketsSent
ClusterSuccessfulCall
ClusterTollBypassCall
ClusterTotalCall
ClusterUnsuccessfulCall
Navigation Path
Navigation path on the DataView portal:
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId)
NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)
Drills Down To
Cluster Utilization Detail Chart
Drilled Down From
None.