Chapter 2: Supported Reports

Cluster Utilization MLH Resource

Description

Resource summary report showing cluster utilization based on multi-line hunt (MLH) metrics.

Reporter Set

Cluster

Tables and Charts

No table and chart information is available for this report (stylesheet PVLsRatio_MLH_RST.html).

Metrics Used in Report

Cluster Total Hours of Traffic

Cluster Total Number of Company Calls (Nb)

ClusterNbPacketsLost

ClusterNbPacketsReceived

ClusterNbPacketsSent

ClusterSuccessfulCall

ClusterTollBypassCall

ClusterTotalCall

ClusterUnsuccessfulCall

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(clusterId) NOC Reporting > VOIP > Cisco > IP Telephony Call Detail Record > Clusters > %(CDRclusterId)

Drills Down To

Cluster Utilization Detail Chart

Drilled Down From

None.

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster Utilization MLH Resource, Cluster Utilization Detail Chart