IBM 4.3-W manual ClusterInternalCall

Chapter 7: Collection Formulas

ClusterInternalCall

Type

Import

Description

An internal call is a call between two internal extensions, managed by one or more CallManager clusters, where the caller and callee extensions are short, internal numbers.

An Internal call can be any of the following:

•An outbound or inbound call

•A call between two IP phones from the same site

•A call between two IP phones from different sites

•A call between one IP phone and one legacy phone from the same site

•A call between one IP phone and one legacy phone from different sites

•An intrasite or intersite legacy PBX call

•An on-net call (pure IP network transit)

•An off-net call (IP to PSTN Gateway)

An internal call can never be:

•A call between an internal extension and any external PSTN number

Ranges of internal extensions are defined through addExtensionRange() methods in the CCMConfig.js file.

Syntax

#Bulk Metric

Generic Database Alias

None.

Formula Editor Path

AP > Specific > Bulk > VOIP > Cisco > CLUSTER

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 269