Chapter 7: Collection Formulas

Cluster Percentage of Company Calls (percent)

Type

CME

Description

The ratio between company calls and the total number of calls.

For information on company calls, see Cluster Total Number of Company Calls (Nb).

Syntax

^(100*(ClusterIntrasiteIPCalls+ClusterIntersiteIPCalls+ClusterIntrasiteLegacyPBX

Calls+ClusterIntersiteLegacyPBXCalls)/ClusterTotalCalls)

Formula Input

Input:

ClusterIntersiteIPCalls

Source:

ClusterIntersiteIPCall (Formula)

Input:

ClusterIntersiteLegacyPBXCalls

Source:

ClusterIntersiteLegacyPBXCall (Formula)

Input:

ClusterIntrasiteIPCalls

Source:

ClusterIntrasiteIPCall (Formula)

Input:

ClusterIntrasiteLegacyPBXCalls

Source:

ClusterIntrasiteLegacyPBXCall (Formula)

Input:

ClusterTotalCalls

Source:

ClusterTotalCall (Formula)

Generic Database Alias

None.

Formula Editor Path

AP > Specific > CME > VOIP > Cisco

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Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

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IBM 4.3-W manual Cluster Percentage of Company Calls percent, Ratio between company calls and the total number of calls