IBM 4.3-W manual CCM Server Quality Resource

Chapter 2: Supported Reports

CCM Server Quality Resource

Description

Resource summary chart showing CallManager cluster and server quality.

Reporter Set

CallManager Server

Tables and Charts

Tables: Resource Summary Table (1 of 1 implemented)

Charts: Resource Distribution Chart (2 of 2 implemented)

Metrics Used in Report

CCM CPU Utilization (percent) (avg last 5 mn)

CCM Physical Memory Utilization (percent)

CCM Registered Devices (Nb) (Gauge)

CCM Rejected Devices (Nb) (Gauge)

Navigation Path

Navigation path on the DataView portal:

NOC Reporting > VOIP > Cisco > Infrastructure > CCM Server > %(VoIPCallMgrClusterId)

Drills Down To

CCM Server Quality Resource

CCM Server Quality Resource Detail Chart

Drilled Down From

CCM Server Quality Resource

CCM Sql Server Group

Global VOIP

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W 13