Intel MPCMM0001 manual Warranty Information, Returning a Defective Product RMA

	Warranty Information
Warranty Information	29

29.1Intel® NetStructure™ Compute Boards and Platform Products Limited Warranty

Intel warrants to the original owner that the product delivered in this package will be free from defects in material and workmanship for two (2) year(s) following the latter of: (i) the date of purchase only if you register by returning the registration card as indicated thereon with proof of purchase; or (ii) the date of manufacture; or (iii) the registration date if by electronic means provided such registration occurs within 30 days from purchase. This warranty does not cover the product if it is damaged in the process of being installed. Intel recommends that you have the company from whom you purchased this product install the product.

THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ANY WARRANTY OF INFRINGEMENT OF ANY OTHER PARTY'S INTELLECTUAL PROPERTY RIGHTS, OR ANY WARRANTY ARISING OUT OF ANY PROPOSAL, SPECIFICATION OR SAMPLE.

This warranty does not cover replacement of products damaged by abuse, accident, misuse, neglect, alteration, repair, disaster, improper installation or improper testing. If the product is found to be otherwise defective, Intel, at its option, will replace or repair the product at no charge except as set forth below, provided that you deliver the product along with a return material authorization (RMA) number (see below) either to the company from whom you purchased it or to Intel. If you ship the product, you must assume the risk of damage or loss in transit. You must use the original container (or the equivalent) and pay the shipping charge. Intel may replace or repair the product with either a new or reconditioned product, and the returned product becomes Intel's property. Intel warrants the repaired or replaced product to be free from defects in material and workmanship for a period of the greater of: (i) ninety (90) days from the return shipping date; or (ii) the period of time remaining on the original two (2) year warranty.

This warranty gives you specific legal rights and you may have other rights which vary from state to state. All parts or components contained in this product are covered by Intel's limited warranty for this product. The product may contain fully tested, recycled parts, warranted as if new.

29.2Returning a Defective Product (RMA)

Before returning any product, contact an Intel Customer Support Group to obtain either a Direct

Return Authorization (DRA) or Return Material Authorization (RMA). Return Material

Authorizations are only available for products purchased within 30 days.

Return contact information by geography:

MPCMM0001 Chassis Management Module Software Technical Product Specification 259