Customer Support | Intel MPCMM0001 specification

Customer Support
Customer Support	30

30.1Customer Support

This chapter offers technical and sales assistance information for this product. Information on returning an Intel® NetStructure™ product for service is in the following chapter.

30.2Technical Support and Return for Service Assistance

For all product returns and support issues, please contact your Intel product distributor or Intel Sales Representative for specific information.

30.3Sales Assistance

If you have a sales question, please contact your local Intel NetStructure Sales Representative or the Regional Sales Office for your area. Address, telephone and fax numbers, and additional information is available at the following web site:

http://www.intel.com/network/csp/sales/

Intel Corporation

Telephone (in U.S.) 1-800-755-4444

Telephone (Outside U.S.) 1-973-993-3030

FAX 1-973-967-8780

262MPCMM0001 Chassis Management Module Software Technical Product Specification

Image 262

Intel MPCMM0001 manual Customer Support

Contents

Software Technical Product Specification Intel NetStructure MPCMM0001 Chassis Management ModulePage Contents Failed Failover/Reboot Recovery, Non-Critical 10.1 100 Snmp Rmcp 20.5 217 27.8.1 Figures 110 177 Revision History Date Revision Description Terms Used in this Document Introduction1Overview Glossary Sheet 1 Glossary Sheet 2 Red Hat* Embedded Debug and Bootstrap Redboot Software SpecificationsOperating System Command Line Interface CLI Ethernet Interfaces Remote Procedural Call RPC InterfaceRmcp Sensor Event Logs SEL Retrieving the Raw SEL Clearing the SELBlade OverTemp Shutdown Script Failover Redundancy, Synchronization,Synchronization CMM Synchronization Sheet 1 Files or Data Description Path Priority Heterogeneous Synchronization User Scripts Synchronization and ConfigurationSetting User Scripts Sync Configuration Flag 1 SDR/SIF Synchronization Initial Data Synchronization Retrieving User Scripts Sync Configuration FlagSynchronization Requirements Initial Data Sync Failure Event IDs Datasync Status SensorSensor bitmap Querying the Datasync Status Initial Data Sync is complete and Priority 1 data is changed SEL Event Snmp Trap Scenarios That Prevent Failover System HealthCMM Failover Scenarios That Failover to a Healthier Standby CMM Manual Failover Scenarios That Force a Failover CMM Status Event Strings CMM Status CMM Ready EventEvent String Event Code Event Severity Built-In Self Test Bist Bist Test Flow Boot-BIST Early-BIST Mid-BIST Late-BIST Bist Flow ChartBist Implementation Mid-BIST Boot-BISTEarly-BIST Late-BIST QuickBoot Feature Configuring QuickBoot Event Log Area and Event Management OS Flash Corruption Detection and Recovery DesignMonitoring the Static Images Bist Test Descriptions NIC Presence/Local PCI Bus Test Fpga Version Check5 DS1307 RTC Real-Time Clock Test OS Image Checksum Test Ipmb Bus Busy/Not Ready Test Re-enumeration5 Re-enumeration on Failover Re-enumeration of M5 FRU Resolution of EKeysEvents Regeneration Process Existence Monitoring Process Monitoring and IntegrityThread Watchdog Monitoring Process Monitoring Targets Process Integrity MonitoringProcesses Monitored Processes Monitored Process Monitoring Dataitems Examples Snmp MIB Commands Process Monitoring CMM Events No Action Recovery Failure Scenarios and Eventing Successful Restart Recovery Successful Restart RecoveryNo Action Recovery Description Event String Successful Failover/Restart Recovery Successful Failover/Restart Recovery Failed Failover/Reboot Recovery, Non-Critical Successful Failover/Reboot RecoverySuccessful Failover/Reboot Recovery Failed Failover/Reboot Recovery, Critical Failed Failover/Reboot Recovery, Non-Critical Failed Failover/Reboot Recovery, Critical Excessive Restarts, Escalate No Action Excessive Restarts, Successful Escalate Failover/Reboot Excessive Restarts, Successful Escalate Failover/Reboot Process Monitoring and Integrity Process Administrative Action Administrative Action Excessive Failover/Reboots, Administrative Action Excessive Failover/Reboots, Administrative Action PMS Excessive Reboot/Failover Count Configuring pms.iniPMS Administrative State PMS Excessive Reboot/Failover Interval Unique ID Process Specific DataProcess Section Name Chassis Applicability Process Existence Interval Administrative StateStart Program Name and Arguments Thread Watchdog Retries Process Definition Section of pms.ini Monitor Process Chassis Wrapper Process CMM Wrapper Process Snmp Command HandlerCLI Server 3.8 BPM Dynamic Wrapper Process Inet Daemon PIE Section Name Process Integrity Executable PIE Specific Data ConfigSyslog Daemon Process Integrity Executable Administrative StateUnique ID Chassis Applicability PmsPieSnmp Command LineProcess Integrity Interval Snmp PIE Section of pms.ini 11 WP/BPM PIE 11.1 WP/BPM Section of pms.ini FRU Insertion Power and Hot Swap ManagementHot Swap States Graceful FRU Extraction Power Feed Targets Forced Power State ChangesPower Management on the Standby CMM Surprise FRU Extraction/IPMI Failure Pinging Ipmi Controllers Time to Delay and Number of AttemptsVariable Description Value Connecting through a Serial Port Console Command Line Interface CLIConnecting to the CLI CLI Overview Initial Setup- Logging in for the First Time Setting IP Address Properties Setting Static IP Information for eth0 Setting Static IP Information for eth1 and eth11 Setip Interface Assignments when BOOTPROTO=static Setting eth0 to DhcpSetting eth1 to Dhcp Interface Setting the Amount of Time for Auto-Logout Setting a HostnameSetip Interface Assignments when BOOTPROTO=dhcp Telnet into the CMM Setting the Date and TimeRebooting the CMM Connect Through SSH Secure Shell Help Parameter -h CLI Command Line Syntax and ArgumentsCmmget and Cmmset Syntax Location Parameter -l Target Parameter -t PEM2 CMM Targets Keyword Description Dataitem Keywords for All Locations Dataitem Parameter -dLocation Dataitem lists Dataitem Keywords for All Locations Except System Command Line Interface CLI Will only work on standby PowerOn Command Line Interface CLI Dataitem Keywords for Chassis Location MPCHC0001 Dataitem Keywords for Cmm Location Sheet 1 Dataitem Description Get CLI Get Output Valid Set Values Dataitem Keywords for Cmm Location Sheet 2 Dataitem Keywords for Cmm Location Sheet 3 Refer to , Updating CMM Software on Dataitem Keywords for Cmm Location Sheet 4 C.D Dataitem Keywords for Cmm Location Sheet 5 Dataitem Keywords for Cmm Location Sheet 6 Dataitem Keywords for Cmm Location Sheet 7 Dataitem Keywords for System Location Target Dataitem Lists Dataitem Keywords for FantrayN Location Dataitem Keywords Used with the Target Parameter Sheet 1 Dataitem Keywords Used with the Target Parameter Sheet 2 CMM Scripting on Dataitem Keywords Used with the Target Parameter Sheet 3 125 for more Generating a System Status Report Value ParameterSample CLI Operations Dataitem Keywords Used with the Target Parameter Sheet 4 Command Line Interface CLI Resetting the Password Resetting the Password in a Dual CMM System Resetting the Password in a Single CMM System CMM Sensor Types Threshold-Based Sensors Sensor TypesThreshold-Based Sensor Events CMM Voltage and Temp Sensor Thresholds CMM Voltage/Temp Sensor ThresholdsDiscrete Sensors Sensor Name Discrete Sensor Events Healthevents Query Event Syntax Health EventsSyntax of Health Event Strings SEL Event Syntax CMM SEL Sensor Information SEL Sensor TypesSnmp Trap Event Syntax Descriptions Sensor Targets Sheet 1 Sensor TargetsSensor Target Description HealthEvents Queries for Individual Sensors Healthevents QueriesSensor Targets Sheet 2 Not Present or Non-IPMI Locations HealthEvents Queries for All Sensors on a LocationNo Active Events List of Possible Health Event Strings Threshold-Based Sensors Voltage, Temp, Current, Fan All LocationsEvent String Event Code Event Severity Hex Decimal Hot Swap Sensor Filter Tray HS, FRU Hot Swap Ipmb Link State Sensor IPMB-0 Snsr 0x255 597 Major Health Events Watchdog 2 Sensor Event Strings Sheet 1 Watchdog 2 Sensor Event Strings Sheet 2 CMM Trap Connectivity CMM 1-2 Trap Conn CMM LocationCMM Redundancy CMM Failover Sheet 1 CMM Failover Sheet 2 Bist Event Strings Sheet 1 Datasync Status Bist Event Strings Sheet 2Chassis Data Module CDM 1,2 Event String Event Code Event Severity Hex Process Monitoring Service Fault Event Strings PMS Fault Chassis Location Ipmi Error Completion CodesProcess Monitoring Service Info Event Strings PMS Info Chassis Events Ipmi Error Completion Codes and Enumerations Configuring Ipmi Error Completion CodesIPMI/IMB Error Message Format Code Error Message Example Front Panel LEDs Alarm LEDsLED Symbol Status Description LED Types and States User Definable LEDs Health LEDHot Swap LED Retrieving a Location’s LED properties Ledstate Functions and Function Options Setting the State of the User LEDsRetrieving the State of LEDs Function values Description Function options LED Event Sequence LED Boot SequenceEvent Health LED Hot Swap Node Power Control Resetting a Board Point-to-Point EKeying EKeying CLI CommandsElectronic Keying Manager Bused EKeying 15.2 FRU/CDM Election Process CDMs and FRU InformationChassis Data Module FRU Information Dataitems Used With FRU Target -t to Obtain FRU Information FRU Query SyntaxDataitem Description Automatic Fan Control CMM Cooling Manager Temperature StatusFan Control and Monitoring Querying Fan Tray Sensors FantrayN location CMM Cooling Table Setting Values in the Cooling TableTemperature Sample Cooling User CMM Cooling Table Emergency Shutdown Control Mode CMM Control ModeFantray Control Mode Control Modes for Fan Trays Automatic Mode Change User Initiated Mode ChangeGetting Temperature Statuses Retrieving the Current Cooling Level Fantray PropertiesFantray Insertion Vendor Defaults Default Cooling ValuesSetting User Defaults and Defaultcontrol through the CLI Firmware Upgrade/Downgrade Code DefaultsRestoring Defaults Structure of /etc/cmm/fantray.cfg Legacy Method of Querying/Setting Fan Speed Chassis vs. Fantray Snmp MIB Tree CMM MIBMIB Design MIB II Objects System Group CMM MIB Objects CMM Custom MIB Tree System Location OID Shelf Location Equivalent to Chassis String 145 Cmm Location 1.3.6.1.4.1.343.2.14.2.10.3 Sheet 1 Cmm Location 1.3.6.1.4.1.343.2.14.2.10.3 Sheet 2 CMM2 Cmm Location 1.3.6.1.4.1.343.2.14.2.10.3 Sheet 3 CmmTable/cmmEntry 1.3.6.1.4.1.343.2.14.2.10.3.51.1 Sheet 1 CmmTable/cmmEntry 1.3.6.1.4.1.343.2.14.2.10.3.51.1 Sheet 2 CmmFruTable/cmmFruEntry CmmFruTargetTable Blade# Location #TotalFrus Blade#FruTable/blade#FruEntry Blade#FruTargetTable/blade#FruTargetEntry FanTrayMaximumSetting Read-write Used to associate a script to a Configuring the Agent to Respond to Snmp v3 Requests Configuring the Snmp Agent PortSnmp Agent Setting up an Snmp v3 MIB Browser Configuring the Agent Back to SnmpSetting up an Snmp v1 MIB Browser Changing the Snmp MD5 and DES Passwords Configuring the CMM to Send Snmp v1 Traps Configuring the Snmp Trap PortConfiguring the CMM to Send Snmp v3 Traps Configuring and Enabling Snmp Trap Addresses Alert Using UDP Alert Configuring an Snmp Trap AddressAlerts Using Snmp Enabling and Disabling Snmp Traps Snmp v3 Security Fields For Traps Snmp Security Snmp v1 SecuritySnmp Trap Descriptions Snmp v3 Security Fields For Queries Snmpd.conf File Script Synchronization CMM ScriptingCLI Scripting Event Scripting Removing Scripts From an Associated Event Setting Scripts for Specific Individual EventsListing Scripts Associated With Events Event Codes CMM State Transition Events and Event IDs Setting Event Action ScriptsSensor Data Bits Event ID Event Name CMM Status Sensor Data Bits Retrieving the Value of the Data Sensor BitsBit Bit Name Explanation Retrieving the CMMReadyTimeout Value CMMReadyTimeout ValueSetting the CMMReadyTimeout Value CMM State Transition Model CMM Status State Diagram FRU Control Script Command line arguments Sample frucontrol file 171 # Activation 173 Setting Up the RPC Interface Remote Procedure Calls RPCUsing the RPC Interface GetAuthCapability ChassisManagementApi Remote Procedure Calls RPC Error and Return Codes for the RPC Interface Sheet 1 Code # Error Code String Error Code Description Error and Return Codes for the RPC Interface Sheet 2 Error and Return Codes for the RPC Interface Sheet 3 Error and Return Codes for the RPC Interface Sheet 4 Ewpthresholdunsupported Threshold Response Formats ChassisManagementApi Threshold Response FormatChassisManagementApi String Response Format String Response Formats Sheet 1 String Response Formats Sheet 2 Critical/Major/Minor Event Health String Response Formats Sheet 3 Board is present or not present /n String Response Formats Sheet 4 X.XXXX /0 String Response Formats Sheet 5 ChassisManagementApi Integer Response FormatInteger Response Formats FRU Data Items String Response Format FRU String Response FormatData Item Description RPC Usage Examples RPC Sample CodeRPC Usage Examples Sheet 1 RPC Usage Examples Sheet 2 RPC Usage Examples Sheet 3 Rmcp Modes Rmcp Mode DescriptionRmcp References Rmcp Modes Rmcp Discovery Rmcp User Privilege LevelsRmcp Session Activation Rmcp Session Phase Time-out Interval Rmcp Session TimersRmcp Port Numbers Rmcp Slave Addresses CMM Rmcp ConfigurationIpmb Slave Addresses Nodes Value Ipmi Commands Supported by CMM Rmcp Sheet 1 Ipmi Commands Supported by CMM RmcpCommand Type Defined Ipmi Commands Supported by CMM Rmcp Sheet 2 Configuring Ipmi Command Privileges Ipmi Commands Supported by CMM Rmcp Sheet 3 Sample cmdPrivillege.ini file Completion Codes for the Rmcp Messages Rmcp Message Completion Codes Code Description Error Logging Command and Error LoggingCommand Logging Error.log File Cmmdump Utility System Resources Available to User Applications Application HostingSystem Details Startup and Shutdown Scripts File System Storage Constraints Flash Memory Map RAM ConstraintsRAM-Disk Storage Locations Interrupt Constraints RAM Disk Directory Structure Update Process Architecture Key Features of the Firmware Update ProcessUpdating CMM Software List of Critical Software Update Files and Directories Critical Software Update Files and DirectoriesUpdate Package File or Directory Name Description Update Package File Validation Contents of the Update Package Component Versioning Update Firmware Package VersionSaveList and Data Preservation SaveList Items and Their Priorities Update ModeFile Priority Automatic/Manual Failover Configuration UpdateMetadata FileFirmware Update Synchronization/Failover Support CMM Update Directions CLI Software Update Procedure Setting Failover Configuration FlagRetrieving the Failover Configuration Flag Single CMM System Update Mode User Scripts Hooks for User Scripts Data Restore User Scripts Example Task-Replace /home/scripts/myScript Update Process Software update must be executed again to solve the problem Redboot* Update Process Update Process Status and LoggingUpdate Process Sensor and SEL Events Required Setup Updatecmm 00-a0-b7-d8-d8-5d FFS2 Updating Shelf Components Command Syntax and Interface Command Request String Format Snmp Response StringUsage Examples Usage Example Ipmi Pass-Through FRU Update Architecture FRU Update UtilityPlatform FRU Accessibility of the FRU Update Utility FRU Update Process FRU Recovery Process FRU Verification Setting the Library Path And Invoking the UtilityFRU Update Command Line Interface FRU Display FruUpdate Utility Command Line Options Using the Location SwitchArgument Parameter Description Short Name Required/Optional Dumping the Contents of the FRU Viewing the Contents of the FRUGetting the Contents of the FRU Updating the FRU LDLIBRARYPATH=. ./fruUpdate /d output.bin 12 /l chassis File Format FRU Update Configuration FileConfiguration File Format String Constraints Tags Control CommandsNumeric Constraints Ifset Endif Else27.6.4 SET Cfgname Probing CommandsClear Probe Fruver Probe Command ParametersSystem Probe Type Parameter Description of Parameter Bmcver Found Update Commands Fruname Fruaddress Fruarea FRU Area String Specifications FRU Area Ascii Strings Multi-Record Selection Parameters Parameter Parameter Value Description Number FRU Field First String Description Ascii String FRU Field First String SpecificationsFRU Field Maximum Allowed Lengths Sheet 1 FRU Fields FRU Field Max Allowed Length FRU Field Maximum Allowed Lengths Sheet 2 FRU Field Second String SpecificationEmpty string Type Code Specification Type Description Frusdr Version Display Commands Input of Data Display Input CommandsMenu Menutitle Prompt 27.9.8 YES Command Quick ReferenceCommand Quick Reference Sheet 1 27.9.9 no Command Quick Reference Sheet 2 Else Command Quick Reference Sheet 3 Frufield Probe Arguments Quick Reference Example Configuration FileChassis Update Version Probe Arguments Description 247 Errorlevel 0 Else Ifset Fruverneeded Chassis Update Version Errorlevel Endif Probe Fruver Found Allupdates 251 Endif Ifset Ipmblinkupdate Unrecognized Sensor Types System Events Overview Snmp Trap Header Format System Events- Snmp Trap SupportSnmp Trap Atca Trap Text Translation Format Snmp Trap Raw Format SNMPTrapFormat = System Events- SEL Support Results of Variable SettingsSnmp Trap Control SEL Header Format SELFormat = 1 text Example Output Configuring SEL FormatSEL Raw Format SELFormat = 2 raw Example Output System Events SEL Display Control Warranty Information Returning a Defective Product RMA For Europe, Middle East, and Africa Emea For Asia and Pacific Apac 261 Customer Support Customer Support Certifications31 Agency Information North America FCC Class a English French Agency Information Safety Warnings Not the Main Disconnect Mesures de Sécurité 269 Sicherheitshinweise 271 Norme di Sicurezza 273 Instrucciones de Seguridad 275 Chinese Safety Warning Example CLI Commands Sheet 1 Example CLI CommandsUse Case CLI Command Return Example CLI Commands Example CLI Commands Sheet 2 Example CLI Commands Sheet 3 Data Sheet Reference Intel AdvancedTCA* Product Information Open Source CD