Figure 38: Locationof the Serial Number ID Label on EX2200 Switches

g027011
SN:CT0209520001
Serial number ID label
EX2200-24-4GREV:X1
750-026464REV:X3
MAC:00:23:9C:oE:19:00
Mfg.Date
20090227
MADEINCHINA
Related
Documentation
ContactingCustomer Support to Obtain Return Materials Authorizationfor EX Series
Switcheson page 107
•
•Returningan EX2200 Switch or Component for Repair or Replacementon page 105
ContactingCustomer Support to Obtain Return Materials Authorization for EX SeriesSwitches
Ifyou are returning a switch or hardware component to Juniper Networksfor repair or
replacement,obtain a Return Materials Authorization (RMA)from Juniper Networks
TechnicalAssistance Center (JTAC).
Afterlocatingthe serial number of the switch or hardware component you want toreturn,
opena Case with Juniper Networks TechnicalAssistance Center (JTAC)on the Web or
bytelephone.
Forinstructions on locating the serial number of the switch or hardware component you
wantto return:
•See“Locating the Serial Number on an EX2200 Switch or Component” on page 106.
•SeeLocating the Serial Number on an EX3200 Switch or Component.
•SeeLocating the Serial Number on an EX4200 Switch or Component.
•SeeLocating the Serial Number on an EX4500 Switch or Component.
•SeeLocating the Serial Number on an EX8200 Switch or Component.
•SeeLocating the SerialNumber on an XRE200 External Routing Engine or Component.
Beforeyou request an RMA from JTAC,be prepared to provide the followinginformation:
•Yourexisting case number, if youhave one
•Serialnumber of the component
•Yourname, organization name, telephonenumber, fax number, and shipping address
•Detailsof the failure or problem
•Typeof activity being performed on the switch when the problem occurred
•Configurationdata displayed by one or more showcommands
107Copyright© 2010,Juniper Networks, Inc.
Chapter14: Returning the Switch or SwitchComponents