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Sprint Worldwide Wireless Service
With your phone and global roaming service from Sprint WorldwideSM Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a
Activate Sprint Worldwide Service on Your Account
Before using your phone in global roaming mode, you must activate Sprint Worldwide service.
To activate Sprint Worldwide service:
nChat with or email an international support rep by visiting sprint.com/international and clicking the Chat link on the right side of the screen.
– or –
nCall Sprint Worldwide Customer support at
Enable Global Roaming Mode
Your phone is designed to enter global roaming mode automatically when you activate your Sprint Worldwide service, meaning that it should automatically connect to an appropriate CDMA network or GSM/UMTS network when you travel. You may also set global roaming options through the settings menu.
To set your global roaming options manually:
nTouch Apps >
Settings > More… > Mobile networks > Network Mode. • To allow connections to the Nationwide Sprint Network only, touch Sprint Only. • To allow connections to CDMA networks only, touch CDMA/4G or CDMA.
• To allow connections to GSM or UMTS networks only, touch GSM/UMTS.
• To allow connections to available CDMA or GSM/UMTS networks, touch Automatic.
Make and Receive Worldwide Calls
When traveling on international networks, you can place and answer calls as you would on the Sprint network (see Make Phone Calls and Receive Phone Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww.
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