Technical Configuration

MultiVOIP User Guide

 

 

The Supplementary Services fields are described in the tables below.

Supplementary Services Parameter Definitions

Field Name

Values

Description

 

 

 

Select

1-4 (410SS)

The channel to be configured is

Channel

1-8 (810SS)

selected here.

 

 

 

Call

Y/N

Select to enable the Call Transfer

Transfer

 

function in the voip unit.

Enable

 

This is a “blind” transfer and the

 

 

sequence of events is as follows:

 

 

Callers A and B are having a

 

 

conversation.

 

 

Caller A wants to put B into contact

 

 

with C.

 

 

Caller A dials call transfer sequence.

 

 

Caller A hears dial tone and dials

 

 

number for caller C.

 

 

Caller A gets disconnected while

 

 

Caller B gets connected to caller C.

 

 

A brief musical jingle is played for the

 

 

caller on hold.

 

 

 

Transfer

any

The numbers and/or symbols that the

Sequence

phone

caller must press on the phone keypad to

 

keypad

initiate a call transfer.

 

character

The call-transfer sequence can be 1 to 4

 

 

characters in length using any

 

 

combination of digits or characters

 

 

(* or #).

 

 

The sequences for call transfer, call

 

 

hold, and call waiting can be from 1

 

 

to 4 digits in length consisting of any

 

 

combination of digits 1234567890*#.

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