
System Support Log
Support Services
NCR On-Site
Hardware Support
Services
NCR offers
|
| Priority Plus |
| Priority |
| Next Day |
Coverage |
| 24 hours |
| 8 a.m. - 9 |
| 8 a.m. - 5 |
Hours |
| 7 days |
| p.m. |
| p.m. |
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Response |
| Best |
| Best |
| Next working |
Time* |
| response; not |
| response; |
| day |
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| to exceed 4 |
| not to |
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| hours |
| exceed 4 |
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| hours |
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Usage |
| Highly |
| Urgent |
| Less critical |
Environment |
| Critical |
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NCR Support Phone Numbers
*Response time to locations beyond 160 km may be longer.
A list of NCR support telephone numbers is located at the end of this appendix. Enter the NCR support phone numbers that you will use in this section.
Enter Hardware Support | __________________ |
Number |
|
Enter Software Support Number | __________________ |
Enter After Hours Support | __________________ |
Number |
|
NCR S10 Desktop Server User Guide |