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System Support Log
Support Services
∙Record any failure or error information displayed. If appropriate, record the entire screen.
∙Perform a memory dump of the system, if possible.
∙Be prepared to answer these questions:
∙Is this an initial or recurring problem?
∙Under what circumstances did the failure or error occur?
∙Is any
∙Did you perform a memory dump?
∙Have you made any recent changes to the system?
∙What operating system and version are you using?
5.Depending on the kind of failure or error, the system analyst may ask you to perform a system backup.
NCR S10 Desktop Server User Guide |