Chapter 17 — Connecting the telephones

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Activating a customized model with a character display

Procedure 37

Activating a customized telephone

1Plug the telephone set into the jack and wait 20 seconds before you lift the handset. If you do not receive dial tone, replace the handset and wait another 10 seconds before going off-hook again. Repeat this procedure until you receive dial tone.

If successful, the character display shows either “MODEL? X” (if the telephone relocation feature is not in use) or “RELOC OR MODEL? X” (if the telephone relocation feature is in use). “X” represents the default model for the telephone that you are activating.

Note 1: If you do not see the prompt “MODEL X” after lifting the handset, disconnect the telephone from the wall jack. Wait five seconds and plug the telephone into the jack again. The telephone now shows “MODEL X” when you lift the handset.

Note 2: The system requires the 20 second time interval to determine if the set is new or if it is being relocated using the Modular Telephone Relocation feature.

2Enter the digits associated with the customized model and press the pound key (#).

Dial tone disappears after you press the first digit. You hear special dial tone after you press the pound key. If you enter a valid model number, the character display reads “OK, EXTENSION?”. If you enter an invalid model, the previous prompt is reissued and you hear overflow tone.

3Enter the customized extension number and press the pound key.

You hear relocation tone. The character display shows “OK”.

OR

If the extension number is already in use by another telephone, you hear special dial tone again. The character display shows “MULTI-LINE, EXTENSION?”.

OR

If the extension number is not available for use, you hear overflow tone. The character display shows “ERROR, EXTENSION?” and you must repeat this step.

Option 11C Mini Planning and Installation Guide

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Nortel Networks Option 11C Mini manual Activating a customized model with a character display