Nortel Networks Option 11C Mini manual Central Answering Position CAP telephone models

Page 302 of 332 Appendix A – Preprogrammed data

Central Answering Position (CAP) telephone models

M2616 and M2216 CAP telephone model 60

Intended use: Central Answering Position telephone

Assigned Class of Service options:

LNA/FND/GPUA/MWA/ADD/HFD/AGN/FBD/SPV

Table 92

M2616 and M2216 telephone model 60

	Key	Key
Feature	number	number	Feature
	positio	positio
	n	n
Hot *	15	7	-
Make Set Busy	14	6	DN
Display Waiting Calls	13	5	Park
Autodial	12	4	Override
Autodial	11	3	Add
Autodial	10	2	Consult/Join
Autodial	9	1	Extend
Autodial	8	0	ACD Queue (7700)

*This key is used as a Hotline to connect to the office paging system. Assign it with the paging route access code and define it when you activate the telephone.

Note: With the M2616 CAP, you must use an ACD character display. In the system software, the Extend key is called a Transfer key. The Consult/Join key is called a Conference key. The Add key is called a No Hold Conference key.

553-3021-209 Standard 3.00 April 2000