Repair facilities, Europe | Nortel Networks Option 11C Mini manual

Chapter 1 — Introducing the Option 11C Mini	Page 25 of 332

Restoring data

If data becomes corrupt or inoperable, you can restore backup data to the main database and Primary Flash Drive from one of the following:

•External PCMCIA Drive

•Backup Flash Drive

•a computer over a modem connection

Repair facilities

The following are the addresses for global repair facilities for the Option 11C Mini:

Asia Pacific, Caribbean and Latin America, and North America

Nortel Networks

640 Massman Drive Nashville, Tennessee 37210

USA

Europe

Nortel Networks (Ireland) Limited

Mervue Business Park

Mervue, Galway

Ireland

Option 11C Mini Planning and Installation Guide

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Nortel Networks Option 11C Mini manual Repair facilities, Europe, Restoring data

Contents

Option 11C Mini Planning and Installation GuidePage April Revision historySeptember July Standard 3.00 April Contents Ystem and site requirements 6 of 332 ContentsRe gulatory information Installin g the chassis 115 Installin g the Option 11C MiniContents Page 7 Important safet y instructions 101 Installin g and connecting Cross-connect terminal 169 Installin g the circuit cards 147Installin g Power Failure Transfer Units 185 8 of 332 Contents Startin g the Option 11C Mini and installing software Installin g and connecting SDI and Ethernet portsContents Page 9 Connectin g the telephones 10 of 332 Contents Connectin g an external alarm 279Connectin g the trunks 253 Appendix a Prepro grammed data 285 Appendix B Chan ging preprogrammed data Contents Page 11 12 of 332 Contents Who should read this guide About this guideHow this guide is organized North American term UK term or meaning Terminology used in this guide Related documents 16 of 332 About this guide Option 11C Mini system description Introducing the Option 11C Mini Option 11C Mini chassis Shows the Option 11C Mini Main Chassis Software Installation Program Installing software and configuring dataFlash Drives Software Delivery Card Security Device Configuring data Supported applications Set-Based Administration Meridian Administration Tools System specificationsMeridian Mail Mini Number of card slots Trunk capacity Power supplySoftware Generic Conference channels On-site backup Data backup and restore methodsRemote backup Europe Repair facilitiesRestoring data Page Main components of the Option 11C Mini Identifying the Option 11C Mini equipmentNTDK91 Main Chassis NTDK92 Chassis Expander Cable connectors Chassis installation options Pair connectors Connectors on the back of the Main Chassis Connectors on the back of the Chassis Expander Power supplyCooling Identifying the Option 11C Mini equipment Power status indicator Power switchPower supply DIP switch settings Power supply DIP switch settings Europe power supply DIP switch settings Asia Pacific/Cala power supply DIP switch settings Front of chassis North American power supply DIP switch settings Circuit cards Reserve power supplyNTDK97 Mini System Controller card NTDK16 48-port Digital Line Card Telephones and Attendant Consoles Lists the Option 11C Mini cable kits and their contents Cables and wires 38 of 332 Identifying the Option 11C Mini equipment Page Miscellaneous items for installation Comparison of Option 11C Mini and Option 11C Differences between Option 11C Mini and Option 11C NTDK78/NTDK75 Simm DLC Environmental requirements System and site requirements Wall Minimum fastener requirements Type of wall Fasteners Grounding requirements 48 of 332 System and site requirements System and site requirements Single Point Grounding SPG Ground bus isolation Canada and the United States EMC Single point grounding Grounding method Conduit requirements Chassis powered by different service panelsGrounding multiple pieces of equipment in a rack/cabinet Commercial power requirements Max Outlet Type Frequency Max Fuse Site requirements Location of power outlets Alternative AC-powered installationUninterruptible Power Supply Isolation transformer ground Receptacles Installing an Isolation Transformer 60 of 332 System and site requirements Option 11C Mini Planning and Installation Guide Transformers without pluggable power cords Receptacle Power consumption worksheets for the Option 11C Mini system Total Total Option 11C Mini system power consumption Modem requirements Auxiliary equipment powerWith or without Meridian Mail On-site access Maintenance and administration terminalsRemote access Without Meridian Mail Cross-connect terminal requirements Meridian Administration Tools General layout guidelines Equipment layout plan Standard 3.00 April Main Maximum Leave at least Equipment layout plan for installing the chassis on a table Typical layout for installing the chassis on a table Option 11C Mini Planning and Installation Guide Typical layout for installing the chassis in a rack/cabinet Card slot assignments NTAK02 SDI/DCH NTAK03 TDS/DTR Card slot assignment plan Number Cards Card slot assignment plan Number Cards Card slot assignments for the Main Chassis Main Chassis Card slot assignments for the Chassis Expander Chassis ExpanderPage System approval Regulatory informationImportance of Ringer Equivalence Number Hearing aid compatibility Regulatory information Canadian and United States Network connections Safety specificationsEuropean compliance information Supported interfaces Information for the United States Radio and TV interference Analog PL facilities Jacks Port designation Information for Canada 90 of 332 Regulatory information Standard 3.00 April Tools checklist Installing the Option 11C Mini Summary of installation procedures Readiness checklist Installing the Option 11C Mini Faceplate on the Option 11C Mini chassis Installing the Option 11C Mini 96 of 332 Installing the Option 11C Mini Aligning the faceplate with the chassis Fitting the faceplate on to the front of the chassis Page Page Symbols you must recognize Important safety instructions101 Safety instructions when using telephone equipment Safety instructions when installing telephone equipment Important safety instructions 104 of 332 Important safety instructions Standard 3.00 April Method for earthquake bracing Bracing the Option 11C Mini against earthquakes105 Determine fastener requirements Backboard size limitsStud spacing Metal Studs Bracing the Option 11C Mini against earthquakes Maximum wall stud sizes 16 inch spacing Determine where to place the fasteners 110 of 332 Bracing the Option 11C Mini against earthquakes 111 Plywood fastener locations for concrete and masonry walls Continue with Option 11C Mini system installation End of ProcedurePage 115 Installing the chassis Items required Installing the chassis on a wall in a vertical position Installing the chassis Wall bracket fastened to backboard Draw a horizontal line on the plywood backboard Fasten the chassis in position Chassis on a wall in a vertical position Installing the chassis on a wall in a horizontal position 122 of 332 Installing the chassis 123 Place the chassis on the shelf brackets Thumb screws on the wall shelf brackets Chassis stops on the wall shelf brackets Installing the chassis on a table 127 128 of 332 Installing the chassis Installing the chassis in a 19 inch rack/cabinet 130 of 332 Installing the chassis 131 Place the chassis on the chassis guide brackets Right ear bracket installed on the chassis 133 134 of 332 Installing the chassis 135 Connecting the Chassis Expander to the Main Chassis DS-30X connection CE-MUX connection Connecting the Chassis Expander to the Main Chassis Page Chassis powered by the same service panel Installing the system ground139 140 of 332 Installing the system ground Chassis powered by different service panels Chassis grounding instructions NTBK80 ground block Grounding a Main Chassis and Chassis Expander pair Grounding multiple pieces of equipment in a rack/cabinet Grounding multiple pieces of equipment in a rack 146 of 332 Installing the system ground Standard 3.00 April 147 Installing the circuit cards Antistatic wrist strap Circuit card assignments in the Main Chassis Installing the circuit cards Circuit card assignments in the Chassis Expander NTDK97 Mini System Controller MSC card Circuit cards required for the Option 11C Mini SDI ports Pcmcia interfaceEthernet interface Digitone Receiver, tone generation, tone detection functions MSC card with the security device installed Port Digital Line Card NTDK16 48-port Digital Line Card NT8D14 Universal Trunk card Optional circuit cards Insert the card in its assigned slot NT8D15 E&M Trunk card Procedure NT8D02 circuit card installation NT8D15 E&M Trunk card option settings Mode of operationNT8D02 Digital Line Card NTAK02 SDI/DCH card Esdi DCH/DPNSS Switch settings Ports 2 Switch settings Ports 0Jumper settings Strap Port Location For DTE For DCE RS422 Port NTAK03 TDS/DTR card NTAG26 Xmfr card NT5K21 Xmfc card Set the jumpers NT1R20 Off-Premise Station OPS analog line card Timp OPS analog line card jumper block locations OPS analog line card cross connections Digital Trunk cards 168 of 332 Installing the circuit cards 169 Installing and connecting the cross-connect terminal Terminal block requirements Servicing Installing the BIX cross-connect terminal Typical BIX cross-connect terminal layout Installing the Reichle Masari cross-connect terminal Germany Typical Reichle Masari cross-connect terminal layout Germany Installing the Krone Test Jack Frame for the UK Pair cable on three Krone strips Standard 3.00 April Typical Krone cross-connect terminal layout UK Other equipment Chassis Expander Main Chassis Connecting the cables Cable connectors on the back of the Main Chassis Pair cable to cross-connect terminal Ferrite filter AUX cable connector Designation Connection AUX cable termination information Wire Color Cross connections record Page Installing the Pftu Installing Power Failure Transfer Units185 J1 cable labels Pairs Control PFT1 PFT2 PFT3 PFT4 PFT5 Auxiliary connector Installing Power Failure Transfer Units Function Pair Connects Cross-connect to Number Color Control Control and power connections on cable J1 Power fail transfer Pftu control lead signalsPftu control lead signals NTAK1104Page 191 Installing and connecting SDI and Ethernet ports Modem problems Problem Solution Modem setup requirements Installing and connecting SDI and Ethernet ports Installing and connecting SDI ports SDI cable connection An additional ferrite filter attached to the SDI cable 196 of 332 Installing and connecting SDI and Ethernet ports DTE NTAK02 connections at the cross-connect terminal Port 199 RS232 Designations =input Signal =outputNTAK02 connections at the cross-connect terminal Port Cable CTS BR-W Terminal setup Setup keys and functions Key Function CTS HP700/32 setup values Xoff VT420 setup values VT220 setup values Procedure Connecting the Ethernet cable Installing and connecting an ethernet cableEthernet connection Ethernet connection Ethernet cable inserted into an industry-standard MAU Page Starting the Option 11C Mini Starting the Option 11C Mini and installing software209 Power connector on the back of the chassis Start-up procedures Starting the Option 11C Mini and installing software Software Installation Program Function selection Starting the program Keycodes Preconfigured database Feature set and ISM parametersSecurity Device Customer database Remote restored database Installing software in a new systemSummary of steps Backed up Database Observe the terminal screen Pcmcia card slot location Standard 3.00 April Example only Select the Feature Set to be enabled If you selected 1 or 2, go to on 221 Current ISM Parameters Select ISM parameters Mopt Is this correct? n cr no 12121212 cr Page Xxxxxxxx cr Yyyyyyyy cr Zzzzzzzz cr Page 229 Connecting the telephones Cross connecting telephones NE-500/2500-type telephone cross connections Connecting the telephones Meridian Digital Telephone cross connections Port Digital Line Card cross connections Connecting analog 500/2500-type telephones with a Pftu Connecting telephones without a Pftu Connecting off-premise telephones Connecting an Attendant Console NTAK92AA Off-Premise Protection Module connections BL-Y +VPS RTN Attendant Console connections PFT Power Failure Transfer Unit connections Unit Color Color combinations of cable pairsUnit Main Card Main ChassisExpander Activating telephones Cross-connecting terminal Digital Subscriber LoopsTelephone tones Telephone tones Tone Telephone tones for Germany Tone Description Specification Press the pound key # to select the default model Activating a default model with a character display Hang up the telephone receiver To accept the default extension number, press the pound key Activating a default model without a character display Activating a customized model with a character display Hang up the telephone handset Activating a customized model without a character display Activating terminals on a DSL Refer to the Isdn BRI Administration and Maintenance Guide 252 of 332 Connecting the telephones Standard 3.00 April 253 Connecting the trunks Connecting trunks with a Pftu Connecting trunks without a Pftu Connecting the trunks Page 255 Trunk connections NT8D14 Universal trunk connections Cable from chassis Paging All other Mode Modes Pair Color Designations Paging Type NT8D15 E&M Trunk card Cables Trunk connections Europe TIE trunk card 2-WireNT6D70 Silc and NT6D71 Uilc cards 2-wire Type Lead designations Pins Pair color Unit number TIE trunk card 4-wire TIE trunk card 4-Wire SIG0A TIE trunk card 2280Hz TIE trunk card 4-wire Cables Card 1 through Column TIE trunk card MUS TIE trunk card RAN CO & did trunk card Central Office trunk card NT5K17 Direct Inward Dial card terminations Trunk connections UK NT5K18 Exchange line trunk card terminations BK-O BK-G NT5K19 Analog TIE line trunk card terminations BK-BL BL-BK BK-BR BR-BK BK-BL BL-BK BK-G BK-BR BR-BK BL-R BR-R Instructions for the UK Activating a default model trunk Select 1 ADD Trunk by entering the number Enter the default administration telephone passwordPress the digits to select a trunk model as assigned in LD Terminate the sequence by hanging up the telephone receiver Activating a selected model trunk Hang up or repeat the sequence Enter the TN in Option 11 format Ccuu 278 of 332 Connecting the trunks Standard 3.00 April Alarm port assigned in software Connecting an external alarm279 Use LD 15 and make the following changes Alarm through a QUA6 PftuAC capacities Contacts in Pftu Connecting an external alarm 282 of 332 Connecting an external alarm 22R Makes with 23T and 23R 22T Makes with 21T Open 284 of 332 Connecting an external alarm Standard 3.00 April 285 Appendix a Preprogrammed data Default numbering plan Passwords and codesPasswords and codes Function Code or extensions First digits Shows the default numbering plan for Option 11C Mini Important extension numbers Extensions assigned to card slots Flexible Feature Codes FFC Prompt Flexible Feature CodesDefinition Modem port SDI ports Esdi settings Setting Code Esdi settingsTelephone tones Enhanced Serial Data Interface Esdi port Trunk routes DTN Timp Trunk models 295 MUS XUT 3COM/900 Model telephones LNA Class of Service options ACD telephones Prompt Meaning M2008 telephone model Key number Feature Position Administration telephone modelsM2008 model M2616 model M2616 model 99 telephone Key Feature Number Position Central Answering Position CAP telephone models M2616 and M2216 telephone model Key Feature Number PositioM2616 and M2216 CAP telephone model Analog 500/2500-type support personnel telephone models Analog 500/2500-type telephone models M2006 General business telephone models M2008 General business telephone models M2008 Two-line general business telephone models Appendix a Preprogrammed data Page 307 M2008 manager telephone models M2008 Message center telephone models ADD, FBD M2216 ACD telephone models ADD, HFA, FBD M2616 Secretary telephone models M2616 Advanced business telephone M2616 Manager telephone models M2616 Message center telephone models General information Appendix B Changing preprogrammed data315 Changing the first number in the numbering plan Changing the default numbering planPress the asterisk * three times Determining new extension numbers Procedure Determine the extension number Example Using the Meridian Mail Mini Auto-configure feature Shifting the numbering plan to a new card slot Conflicts with Meridian Mail Mini data Removing numbering plan conflicts Obtaining the use of card slot Conflicts with ACD queuesObtaining the use of Meridian Mail Mini ACD queues Conflicts with SDI ports Conflicts with Call Park extension numbersConflicts with the Spre code Changing or removing the preprogrammed night number Conflicts with the attendant extension number To remove one access code, enter the following commands Conflicts with Flexible Feature Codes Design model telephones Task Overlay Create model telephones Creating, changing, and removing model telephones Modifying analog model telephones Creating analog telephone models Modifying digital model telephones Creating digital model telephones Removing model telephones Printing model informationAnalog telephones Digital telephones Creating model trunks Creating model trunks and changing route access codes Removing model trunks Modifying model trunks Select 2 Change Route Access by entering the number Changing a route access code Terminate the sequence by hanging up the telephone Enter the new access code and press the pound keyPage Option 11C Mini Planning and Installation Guide