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Palm TREOPROBLKSPT manual Sprint Operator Services

Models: TREOPROBLKSPT

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Sprint Operator Services

Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party.

⬤Press End to go to your Today screen, enter 0, and then press Phone/Talk to dial. To learn more and to see the latest in products and services, visit Sprint online at sprint.com.

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Palm TREOPROBLKSPT manual Sprint Operator Services

Contents

Sprint Service Intellectual Property Notices End User Notice Page Table of Contents Web and Data Services and Other Wireless Connections 3C. Using Messaging 199229 225245 315 331Your Resources 6C. Customizing Your Treo Pro Smartphone by PalmIndex Page Introduction Where to Learn More While Using Your Treo Pro SmartphonebyPalmFor a Quick Introduction If You Need More InformationManaging Your Account SprintOnline sprint.com From the Today Screen on Your TreoPro SmartphoneSprint Operator Services Your Setup Page Setting Up Your Treo Pro SmartphonebyPalm Setting Up Your Treo Pro Smartphone by PalmWhat You Need HardwareDocumentation SoftwareYour TreoPro Smartphone Front ViewSetting Up Your Treo Pro Smartphone by Palm Back View Setting Up Your Treo Pro Smartphone by Palm Removing the Back Panel Charging the Battery Checking Battery Power TipMaximizing Battery Life Did you know? Setting Up Your Treo Pro Smartphone by Palm Setting Up Service Setting Up ServiceActivating Your Treo Pro SmartphonebyPalm Turning Your TreoPro Smartphone On and OffWaking Up the Screen and Turning It Off End Center Phone/Talk Start Calendar MessagingTo turn your phone on Turning Your Phone On and OffTo turn your phone off Making Your First Call Adjusting Call Volume What’s My Phone Number?Setting Up Your Voicemail To set up your voicemailCreating Sprint Account Passwords Account PasswordVoicemail Password Data Services PasswordConnecting to Your Computer Connecting to Your ComputerSynchronization Methods Synchronizing With Desktop Sync SoftwareSynchronizing Wirelessly With Microsoft Exchange Server What Can I Synchronize?Did you know? Computer Setting Up Your Computer for Synchronization System RequirementsConnecting Computer Switching Between Sync Mode and Setup Mode Using the Desktop Sync Software Synchronizing With a USB Connection Powered hub Connecting to Your Computer Your Treo Pro Smartphone by Palm Page Moving Around on Your Treo Pro Smartphone Moving Around on Your Treo Pro SmartphoneMoving Around on the Screen Scrolling Through Screens Closing Screens Highlighting and Selecting ItemsHighlighting Text Using the Softkeys Selecting Menu ItemsSelecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Understanding the Backlight Entering Lowercase and Uppercase LettersEntering Passwords Entering Numbers, Punctuation, and SymbolsCaps Lock, press Shift or again Entering Other Symbols and Accented Characters Symbols and Accented Characters Press Alt Then press… To select… Ä â ã å æOr B Ë ê Or F Or L Ö ô œ õPress Alt Then press… To select… + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + NSetting Onscreen Input Options on Selecting Onscreen Input MethodsUsing the Start Menu Using the ButtonsOpening and Closing Applications To Pocket Express, and so on Closing Applications Defining Exclusive Programs Switching Among Open Applications With the Quick MenuSelect Add Exclusive Customizing the Quick Menu Using Your Today Screen Moving Around on Your Treo Pro Smartphone Using the Phone Features Using the Phone FeaturesMaking Calls Accessing Your Today ScreenDialing With the Keyboard Dialing by Contact Name Dialing by Company Name Dialing With a Speed-Dial ButtonDialing From a Web Page or Message Dialing Your National Emergency Number Redialing a Recently Called NumberDialing Using the Onscreen Keypad Working With Called NumbersWorking With Recently Called Numbers Press Phone/TalkViewing All of Your Calls Receiving Calls Tip Using Voicemail Setting Up VoicemailRetrieving Voicemail From a Notification Retrieving Voicemail Messages From the Today ScreenClearing the Voicemail Icon What Can I Do When I’m On a Call? Returning to a Call From Another Application Ending a Call Saving Phone NumbersForwarding Calls Answering a Second Call Call Waiting Managing Multiple CallsMaking a Second Call Assigning Speed-Dial Numbers Making a Conference CallOr Down to scroll the list of available speed-dial numbers Using a Phone Headset Headset SpecificationsUsing a Hands-Free Device With Bluetooth Wireless Technology Selecting Ringtones and Vibrate Settings Customizing Phone SettingsOn the Personal tab, select Sounds & Notifications Tip Adjusting Volume Settings Assigning a Picture and Ringtone ID to a ContactSelect Get Settings Selecting Your Location Privacy SettingEnabling Support for a TTY Device Off 100Select Get Settings Using the Phone Features 101 Setting Your Long Distance Dialing PreferencesAutomatically Adding a 1 for Long Distance Dialing Receiving Voice Calls During an Active Data Connection 102Selecting Your Call Settings Using the Phone Features 103Enabling the Voicemail Beacon Enabling Automatic Answering With a HeadsetControlling Your Roaming Experience Feature Availability104 Setting Roaming Preferences Using the Phone Features 105Setting a Roaming Alert Checking Signal Strength and Phone Status106 Using the Phone Features 107 108 Using the Phone Features 109 110 Web and Data Services and Other Wireless Connections 112 Using Web and Data Services Using Web and Data Services 113Getting Started With Data Services Accessing Data ServicesEnabling Data Services Data Services User NameUsing Your Treo Pro SmartphonebyPalm as a Modem Data Services Symbols on Your ScreenData Services Billing Information Using Web and Data Services 115To set up USB Internet Sharing Setting Up an Internet Connection With Your ComputerSelect Start Programs Internet Sharing Using Web and Data Services 117 BeginUsing Sprint TV To access your Sprint TV channelsUsing Web and Data Services 119 Using the Sprint Music StoreSelect Sprint Music Using Pocket Express Initializing Your Pocket Express ServiceType field, select Windows Media Audio File Select Pocket Express 120Using Web and Data Services 121 Accessing Pocket Express InformationSelect Pocket Express To manually retrieve updates To automatically retrieve updatesUpdating Pocket Express Information Set the Frequency and Begin TimeUsing the Email Features Using the Email Features 123Getting Started With Email Setting Up an Exchange Server Account Using the Email Features 125Getting Information From a Microsoft Exchange Server Microsoft Direct Push TechnologySelect ActiveSync 126Using the Email Features 127 128 Setting a Sync Schedule With an Exchange Server Setting Up an Imap or POP Email AccountUsing the Email Features 129 Press Messaging Select Setup E-mail Setting Up Messaging to Work With Common Providers130 Using the Email Features 131 Setting Up Messaging to Work With Other Providers Using the Email Features 133 Outgoing Smtp mail server Enter the server name 134Editing and Deleting Email Accounts Using the Email Features 135Press Messaging Windows Mobile Device Center Open Mobile Device Settings Deleting a Microsoft Exchange Server Outlook AccountUsing the Email Features 137 Sending and Receiving Email MessagesSelecting Which Email Account to Use Creating and Sending an Email MessageSelect Spell Check 138Using the Email Features 139 Receiving Email MessagesReceiving Attachments 140Downloading Attachments Automatically Using the Email Features 141Check the Include file attachments box Adding a Contact From an Email Message Working With Email Messages142 Using the Email Features 143 Adding an Online Address BookUsing an Online Address Book 144Using Links in Messages Using the Email Features 145Finding Messages Replying to a MessageDeleting Messages Forwarding a Message146 Using Email Shortcuts Using the Email Features 147Adding a Signature to Your Messages Press HoldCustomizing Your Email Settings Using the Email Features 149 Changing Email Download Settings Outlook Email Accounts 150Page Changing Email Download Settings Other Email Accounts 152Using the Email Features 153 For Message Format, select either Html or Plain TextWorking With Meeting Invitations 154Using the Email Features 155 Sending Email Messages From Within Another Application156 Using Messaging Using Messaging 157About Messaging Sending and Receiving MessagesCreating and Sending a Text Message 158Using Messaging 159 160 Creating and Sending a Multimedia Message Using Messaging 161Ringtones Midi Sound clips AMR, WAV 162 Using Messaging 163 Organizing Slides Within a Picture Message 164Using Messaging 165 Receiving a Text MessageViewing a Text Message Receiving a Multimedia MessageViewing a Multimedia Message 166Using Messaging 167 Forward the message Press Menu right softkeyReply to the message Press Menu right softkey View detailed information about a recipient who isUsing Messaging to Chat 168Using Messaging 169 Adding a Contact From a MessageMessage Status Icons Managing Your MessagesTo select one message Press Up or Down to highlight it Customizing Your Messaging Settings Using Messaging 171Sorting Your Messages Including a Callback Number With SMS MessagesSetting Picture and Video Message Options Using Windows LiveTM Setting Up Windows Live MailUsing Messaging 173 Select Windows Live Select Sign in to Windows Live174 Using Messaging 175 Using Windows Live MailSelect Windows Live Using Windows Live Messenger Using Messaging 177 Installing the Instant Messaging Application Setting Up and Using Instant MessagingSelect Instant Messaging Setting Up Your Instant Messaging Accounts Using Messaging 179180 Signing In To and Using Instant Messaging Accounts Using Messaging 181Changing Instant Messaging Community and Global Settings 182Browsing the Web Browsing the Web 183Viewing a Web 184Browsing the Web 185 Menu, and then select Full Screen again to turn it off186 Press OK to close Internet Explorer Mobile Working With FavoritesBrowsing the Web 187 Creating a Favorite Viewing a FavoriteOrganizing Your Favorites Press Start and select Internet ExplorerDownloading Files and Images From a Web Working With Web PagesBrowsing the Web 189 Customizing Your Internet Explorer Mobile Settings Using the History ListCopying Text From a Web 190Browsing the Web 191 192 Using WorldMate Pro Clearing Internet Explorer Mobile FilesOn the Options screen, select Browsing History History Empties the History listInstalling WorldMate Pro Using WorldMate Pro Travel Information and ToolsSelect Get WorldMate Select WorldMate ProUsing Kinoma FreePlay Browsing the Web 195Select Kinoma FreePlay Check the I accept the License Agreement boxOpen Kinoma FreePlay again 196Searching the Web From Your Today Screen Browsing the Web 197198 Using GPS Navigation Using GPS NavigationSelect Sprint Navigation Using Sprint Navigation200 Setting Up an External GPS Device Using GPS Navigation 201202 Using Wireless Connections Using Wireless Connections 203Why Use a Wi-Fi Connection? Connecting to a Wi-Fi Network204 Turning the Wi-Fi Feature On and Off Are There Different Types of Wi-Fi Networks?Using Wireless Connections 205 Connecting to an Open Network Wi-Fi Status Icons206 Connecting to a Secure Network Using Wireless Connections 207This is a device-to-device ad-hoc connection Leave 208Using Wireless Connections 209 Disconnecting From a Wi-Fi Network 210Customizing Wi-Fi Settings Using Wireless Connections 211212 Customizing Advanced Wi-Fi Settings Customizing Network Adapter SettingsMy network card connects to Sets the default network Using Wireless Connections 213Connecting to Devices With Bluetooth WirelessTechnology Setting Up a Bluetooth ConnectionUsing Wireless Connections 215 216 Receiving Information Over a Bluetooth Connection Sending Information Over a Bluetooth ConnectionUsing Wireless Connections 217 Beaming Information 218Using Wireless Connections 219 Beaming, shorten the distance and avoid bright sunlightReceiving Beamed Information Beaming a Record220 Using Wireless Connections 221 Open Comm Manager222 Your Portable Media Device 224 Synchronizing Your Media Files Synchronizing Your Media Files 225Synchronizing Pictures, Videos, and Music Windows XP Synchronizing Your Pictures, Videos, and Music226 Synchronizing Your Media Files 227 SmartphoneSynchronizing Pictures, Videos, and Music Windows Vista 228Working With Your Pictures and Videos Working With Your Pictures and Videos 229About Your Camera Taking Pictures and VideosSelecting Camera Modes 230Taking a Picture Working With Your Pictures and Videos 231232 Recording a Video Working With Your Pictures and Videos 233234 Customizing Your Camera Settings Working With Your Pictures and Videos 235236 Viewing Pictures and Videos Viewing a PictureViewing a Video Press Start and select Pictures & VideosViewing a Slide Show 238Sending Pictures and Videos Customizing Picture Playback SettingsWorking With Your Pictures and Videos 239 Organizing Pictures and Videos 240Using a Picture as the Today Screen Background Working With Your Pictures and Videos 241Editing Pictures Adding a Picture to a Contact Entry242 Renaming a Picture or Video Deleting a Picture or VideoWorking With Your Pictures and Videos 243 244 Playing Media Files Playing Media Files 245AAC 246Synchronizing Windows Media Player Library Files Playing Media Files 247Check the Sync this device automatically box 248Playing Media Files Playing Media Files 249250 Working With Libraries Playing Media Files 251Working With Playlists Customizing Windows Media Player Mobile Playing Media Files 253254 Your Wireless Organizer 256 Using the Organizer Features Using the Organizer Features 257Adding a Contact Contacts258 Using the Organizer Features 259 Viewing or Changing Contact InformationViewing a Map of a Contact’s Address 260Using the Organizer Features 261 Deleting a ContactCustomizing Contacts Finding a Contact in an Online Address BookSending a contact 262Using the Organizer Features 263 CalendarDisplaying Your Calendar Press CalendarCreating an Untimed Event Creating an Appointment264 Using the Organizer Features 265 Adding an Alarm Reminder to an EventScheduling a Repeating Appointment Select Attendees and then select Add Required Attendee Sending a Meeting Request266 Sending an Appointment Using the Organizer Features 267Marking an Event as Sensitive Organizing Your Schedule 268Deleting an Event Using the Organizer Features 269Customizing Calendar Adding a Task Tasks270 Using the Organizer Features 271 Checking Off a Task Organizing Your TasksDeleting a Task Customizing TasksUsing the Organizer Features 273 Creating a NoteRecording a Voice Note Using the Organizer Features 275 Creating a Note From a TemplateOrganizing Your Notes Select Location and then select Main memory or Storage CardCalculator Deleting a NoteCustomizing Notes 276Using the Organizer Features 277 Using the Calculator MemoryPerforming Calculations 278 Increasing Your Productivity Increasing Your Productivity 279Synchronizing Files Windows XP Synchronizing Microsoft Office and Other Files280 Increasing Your Productivity 281 Synchronizing Files Windows Vista Where Are the Changes I Made to My File?282 Word Mobile Increasing Your Productivity 283Creating a Document Footnotes, endnotes, headers, and footersSelect Word Mobile 284Opening an Existing Document Creating a Document From a TemplateFinding or Replacing Text in a Document Increasing Your Productivity 285Saving a Copy of a Document Moving orCopying Text286 Formatting Paragraphs and Lists Formatting TextIncreasing Your Productivity 287 Organizing Your Documents Checking Spelling in a Document288 Customizing Word Mobile Deleting a DocumentIncreasing Your Productivity 289 PowerPoint Mobile Select PowerPoint MobilePlaying a Presentation 290Setting Presentation Playback Options Increasing Your Productivity 291Excel Mobile 292Increasing Your Productivity 293 Creating a Workbook Creating a Workbook From a TemplateSelect Excel Mobile 294Viewing a Workbook Increasing Your Productivity 295Calculating a Sum Entering a FormulaReferring to a Cell or Range in a Formula 296Inserting a Function Increasing Your Productivity 297Adding Cells, Rows, and Columns Entering a Sequence Automatically298 Formatting Cells Increasing Your Productivity 299Formatting Rows and Columns Renaming a WorksheetSorting Information in a Worksheet 300Filtering Information in a Worksheet Creating a ChartIncreasing Your Productivity 301 Finding or Replacing Information in a Workbook Formatting or Changing a Chart302 Deleting Cells, Rows, and Columns Organizing Your WorkbooksIncreasing Your Productivity 303 Customizing Excel Mobile 304OneNote Mobile Creating a New NoteSelect OneNote Mobile Increasing Your Productivity 305Viewing or Editing an Existing Note 306Sorting your Notes Renaming a NoteIncreasing Your Productivity 307 Adobe Reader LE Viewing a FileSelect Adobe Reader 308Increasing Your Productivity 309 Finding Text in a File Changing Display Options310 Increasing Your Productivity 311 312 Your Information and Settings 314 Managing Files and Applications Managing Files and Applications 315Finding Information Using Search316 Press Option + Start to open File Explorer Exploring Files and FoldersManaging Files and Applications 317 Installing Applications 318Select Software Store Managing Files and Applications 319Installing Applications From Your Computer 320Getting Help With Third-Party Applications Installing Applications Onto an Expansion CardManaging Files and Applications 321 Sharing Information Removing Applications322 Using Expansion Cards Managing Files and Applications 323Inserting and Removing Expansion Cards 324Saving Files to an Expansion Card Opening Applications on an Expansion CardManaging Files and Applications 325 326 Viewing Available Expansion Card Memory Exploring Files on an Expansion CardRenaming Files on an Expansion Card Managing Files and Applications 327Accessing Information on a Remote Computer Encrypting an Expansion CardCheck the Encrypt files placed on storage cards box 328Accessing a Remote Computer Customizing Remote Desktop MobileSelect Remote Desktop Mobile Managing Files and Applications 329330 Synchronizing Information Synchronizing Information 331Setting Up Wireless Synchronization 332Synchronizing Information 333 Setting the Synchronization Schedule 334Initiating a Wireless Sync Manually Synchronizing Information 335Other Ways to Synchronize 336Synchronizing With Multiple Computers Synchronizing Over an Infrared ConnectionSynchronizing Information 337 Changing Which Applications Synchronize 338Stopping Synchronization Synchronizing Information 339340 Customizing Your Treo Pro SmartphonebyPalm Customizing Your Treo Pro Smartphone by Palm 341Today Screen Settings Selecting Your Today Screen BackgroundChanging the System Color Scheme 342Selecting Which Items Appear on Your TodayScreen System Sound SettingsCustomizing Your Treo Pro Smartphone by Palm 343 Selecting Sounds & Notifications Setting the Ringer SwitchOn the Personal tab, select Sounds & Notifications 344 Customizing Your Treo Pro Smartphone by Palm 345 Display and Appearance Settings Adjusting the BrightnessChanging the Text Size 346Aligning the Screen to Correct Tapping Problems Setting Display FormatsOn the Alignment tab, select Align Screen Customizing Your Treo Pro Smartphone by Palm 347Application Settings Arranging the Start MenuReassigning Buttons 348Setting Up Voice Commands Using Voice CommandsOn the Personal tab, select Voice Command Customizing Your Treo Pro Smartphone by Palm 349Using Voice Command to Make Calls SayExamples 350Customizing Your Treo Pro Smartphone by Palm 351 Setting Onscreen Input Options 352Customizing Your Treo Pro Smartphone by Palm 353 Locking Your TreoPro Smartphone and Information 354Using Keyguard Customizing Your Treo Pro Smartphone by Palm 355Using System Password Lock Using Auto-Keyguard and TouchscreenLockout356 Customizing Your Treo Pro Smartphone by Palm 357 Entering Owner Information 358System Settings Setting the Date and TimeOn the Personal tab, select Owner Information Customizing Your Treo Pro Smartphone by Palm 359Synchronizing the Date, Time, and Time Zone With the Network 360Setting System Alarms Customizing Your Treo Pro Smartphone by Palm 361Managing Identity Certificates Enabling Error Reporting362 Viewing Memory Usage Customizing Your Treo Pro Smartphone by Palm 363Viewing and Optimizing Power Settings 364Connection Settings Managing ISP SettingsOn the Tasks tab, select Manage existing connections Customizing Your Treo Pro Smartphone by Palm 365Connecting to a VPN 366Setting Up a Proxy Server On the Tasks tab, select Set up my proxy serverOn the Tasks tab, select Add a new VPN server connection Customizing Your Treo Pro Smartphone by Palm 367Ending a Data Connection Enrolling a DomainHighlight Data Connection and press Center 368Purchasing Accessories for Your TreoPro Smartphone Customizing Your Treo Pro Smartphone by Palm 369370 Your Resources 372 Help Help 373Transferring Information From Another Device Performing a Soft Reset Resetting Your Treo Pro SmartphonebyPalmHelp 375 376 Performing a Hard Reset Help 377Replacing the Battery 378Help 379 Applications Are Running Slower Than Usual Performance380 Can’t Save or Access Files on an Expansion Card Can’t Charge the BatteryCheck the Receive all incoming beams box Help 381Screen Appears Blank Screen382 Signal Strength Is Weak My Smartphone Won’t Connect to the Wireless NetworkNetwork Connection Help 383My Smartphone Seems to Turn Off by Itself Can’t Tell If Data Services Are Available384 Can’t Send or Receive Text Messages My Smartphone Won’t Connect to the InternetHelp 385 On the Devices tab, select Add New Device Turn on Bluetooth box is checked in Bluetooth Settings386 Synchronization Help 387Select Set up my PC Desktop Sync SoftwareSelect Synchronize Am in Sync Mode, But Synchronization Isn’t WorkingDesktop Sync Software Does Not Respond to a Sync Attempt 390 Help 391 My Windows Media Player Library Won’t Sync Synchronization Starts But Doesn’t Finish392 Can’t Synchronize Using a Bluetooth Connection My Appointments Show Up in the Wrong TimeSlotAfterI SyncExchange ActiveSync Wireless Synchronization Can’t Synchronize With My Company’s Exchange ServerMy Scheduled Sync Doesn’t Work 394An Alert Tells Me That the Server Could Not Be Reached Check the Use above setting when roaming boxHelp 395 My Today Screen Settings Are Not Restored AfteraHardReset 396Have Problems Sending and Receiving Email Have Problems Using My AccountHelp 397 Scheduled Email Synchronization Is Not Working Have Problems Sending Email Imap and POP Accounts398 My vCard or vCal Email Attachment Isn’t ForwardingCorrectly Have Problems Sending Email Exchange Server AccountHelp 399 Can’t Access a WebAn Image or Map Is Too Small on My SmartphoneScreen Secure Site Refuses to Permit a TransactionCamera My Camera Won’t Take PicturesCamera Preview Image Looks Strange Help 401Third-Party Applications 402Getting More Help Making Room on Your TreoPro SmartphoneHelp 403 Voice Quality Is the Other Person Hearing an Echo?Are You Hearing Your Own Voice Echo? Is Your Voice Too Quiet on the Other End?Glossary Glossary 405406 Glossary 407 408 Your Safety and Specifications 410 Important Safety Information Important Safety Information 411Important Safety Information FCC StatementsAntenna Care/Unauthorized Modifications Important Safety Information 413Industry Canada RF Safety Exposure Maximum Scaled SAR Values FCCImportant Safety Information 415 Using Your Phone With a Hearing Device Hearing Aid Compatibility HACImportant Safety Information 417 Battery HandlingGetting the Best Hearing Device Experience With Your Device Protecting Your Battery Power Specifications AC Power Adapter source FoxlinkBattery Source Palm Important Safety Information 419420 Important Safety Information User SafetyOperational Warnings Important Safety Information 421 422 Important Safety Information Important Safety Information 423 Product Handling & Safety 424 Important Safety InformationImportant Safety Information 425 Driving Safety Tips Overview Driving Safety426 Important Safety Information Driving Safety Tips Details Important Safety Information 427428 Important Safety Information Important Safety Information 429 End User NoticeESD Safety 430 Important Safety InformationGeneral Operation Hands-Free CapabilityPrecautions Against ESD Important Safety Information 431Description of ESD ESD-Susceptible EquipmentOwner’s Record 432 Important Safety InformationConditions That Enhance ESD Occurrences Specifications Specifications 433Specifications 434Specifications 435 436 Specifications 437 438 Index Index 439Index 440 Viewing information about 167 audio. See sounds Index 441Index 442 Index 443 Phone numbers 78, 80 pictures or videos Index 444Index 445 Index 446 Index 447 Index 448 Index 449 Index 450 Index 451 Index 452 Index 453 Index 454 Index 455 Index 456 Index 457 Index 458 Play Sound list 361 Playback screen 253 playing Index 459SD cards. See expansion cards searching Index 460Index 461 Index 462 Index 463 Marking as completed 271, 272 prioritizing Sending Index 464Index 465 Media libraries 251 operating system 374 Pocket Express Index 466Index 467 Index 468