Using the Email Features | Palm TREOPROBLKSPT specs

Section 3B

Using the Email Features

In This Section

♦Getting Started With Email

♦Getting Information From a Microsoft® Exchange Server

♦Setting Up an IMAP or POP Email Account

♦Editing and Deleting Email Accounts

♦Sending and Receiving Email Messages

♦Working With Email Messages

♦Working With Meeting Invitations

♦Sending Email Messages From Within Another Application

Email

Section 3B: Using the Email Features

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Palm TREOPROBLKSPT manual Using the Email Features 123

Contents

Sprint Service Intellectual Property Notices End User Notice Page Table of Contents Web and Data Services and Other Wireless Connections 199 3C. Using Messaging 225 229245 331 315 6C. Customizing Your Treo Pro Smartphone by Palm Your Resources Index Page Introduction If You Need More Information Where to Learn MoreWhile Using Your Treo Pro SmartphonebyPalm For a Quick Introduction From the Today Screen on Your TreoPro Smartphone Managing Your AccountSprint Online sprint.com Sprint Operator Services Your Setup Page Setting Up Your Treo Pro Smartphone by Palm Setting Up Your Treo Pro SmartphonebyPalm Software What You NeedHardware Documentation Front View Your TreoPro Smartphone Setting Up Your Treo Pro Smartphone by Palm Back View Setting Up Your Treo Pro Smartphone by Palm Removing the Back Panel Charging the Battery Tip Checking Battery Power Maximizing Battery Life Did you know? Setting Up Your Treo Pro Smartphone by Palm Setting Up Service Setting Up Service Turning Your TreoPro Smartphone On and Off Activating Your Treo Pro SmartphonebyPalm End Center Phone/Talk Start Calendar Messaging Waking Up the Screen and Turning It Off Turning Your Phone On and Off To turn your phone onTo turn your phone off Making Your First Call What’s My Phone Number? Adjusting Call Volume To set up your voicemail Setting Up Your Voicemail Data Services Password Creating Sprint Account PasswordsAccount Password Voicemail Password Connecting to Your Computer Connecting to Your Computer Synchronizing With Desktop Sync Software Synchronization Methods What Can I Synchronize? Synchronizing Wirelessly With Microsoft Exchange Server Did you know? Computer System Requirements Setting Up Your Computer for Synchronization Connecting Computer Switching Between Sync Mode and Setup Mode Using the Desktop Sync Software Synchronizing With a USB Connection Powered hub Connecting to Your Computer Your Treo Pro Smartphone by Palm Page Moving Around on Your Treo Pro Smartphone Moving Around on Your Treo Pro Smartphone Moving Around on the Screen Scrolling Through Screens Highlighting and Selecting Items Closing Screens Highlighting Text Selecting Menu Items Using the Softkeys Selecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Entering Lowercase and Uppercase Letters Understanding the Backlight Entering Numbers, Punctuation, and Symbols Entering PasswordsCaps Lock, press Shift or again Entering Other Symbols and Accented Characters Or F Or L Ö ô œ õ Symbols and Accented CharactersPress Alt Then press… To select… Ä â ã å æ Or B Ë ê + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N Press Alt Then press… To select… Selecting Onscreen Input Methods Setting Onscreen Input Options on Using the Buttons Using the Start MenuOpening and Closing Applications To Pocket Express, and so on Closing Applications Switching Among Open Applications With the Quick Menu Defining Exclusive ProgramsSelect Add Exclusive Customizing the Quick Menu Using Your Today Screen Moving Around on Your Treo Pro Smartphone Using the Phone Features Using the Phone Features Accessing Your Today Screen Making CallsDialing With the Keyboard Dialing by Contact Name Dialing With a Speed-Dial Button Dialing by Company NameDialing From a Web Page or Message Redialing a Recently Called Number Dialing Your National Emergency Number Working With Called Numbers Dialing Using the Onscreen Keypad Press Phone/Talk Working With Recently Called Numbers Viewing All of Your Calls Receiving Calls Tip Retrieving Voicemail Messages From the Today Screen Using VoicemailSetting Up Voicemail Retrieving Voicemail From a Notification Clearing the Voicemail Icon What Can I Do When I’m On a Call? Returning to a Call From Another Application Saving Phone Numbers Ending a Call Forwarding Calls Managing Multiple Calls Answering a Second Call Call WaitingMaking a Second Call Making a Conference Call Assigning Speed-Dial Numbers Or Down to scroll the list of available speed-dial numbers Headset Specifications Using a Phone Headset Using a Hands-Free Device With Bluetooth Wireless Technology Customizing Phone Settings Selecting Ringtones and Vibrate SettingsOn the Personal tab, select Sounds & Notifications Tip Assigning a Picture and Ringtone ID to a Contact Adjusting Volume Settings Selecting Your Location Privacy Setting Select Get SettingsEnabling Support for a TTY Device 100 Off Setting Your Long Distance Dialing Preferences Select Get Settings Using the Phone Features 101Automatically Adding a 1 for Long Distance Dialing 102 Receiving Voice Calls During an Active Data Connection Enabling Automatic Answering With a Headset Selecting Your Call SettingsUsing the Phone Features 103 Enabling the Voicemail Beacon Feature Availability Controlling Your Roaming Experience104 Using the Phone Features 105 Setting Roaming Preferences Checking Signal Strength and Phone Status Setting a Roaming Alert106 Using the Phone Features 107 108 Using the Phone Features 109 110 Web and Data Services and Other Wireless Connections 112 Using Web and Data Services 113 Using Web and Data Services Data Services User Name Getting Started With Data ServicesAccessing Data Services Enabling Data Services Using Web and Data Services 115 Using Your Treo Pro SmartphonebyPalm as a ModemData Services Symbols on Your Screen Data Services Billing Information Setting Up an Internet Connection With Your Computer To set up USB Internet SharingSelect Start Programs Internet Sharing Begin Using Web and Data Services 117 To access your Sprint TV channels Using Sprint TV Using the Sprint Music Store Using Web and Data Services 119Select Sprint Music Select Pocket Express 120 Using Pocket ExpressInitializing Your Pocket Express Service Type field, select Windows Media Audio File Accessing Pocket Express Information Using Web and Data Services 121Select Pocket Express Set the Frequency and Begin Time To manually retrieve updatesTo automatically retrieve updates Updating Pocket Express Information Using the Email Features 123 Using the Email Features Getting Started With Email Microsoft Direct Push Technology Setting Up an Exchange Server AccountUsing the Email Features 125 Getting Information From a Microsoft Exchange Server 126 Select ActiveSync Using the Email Features 127 128 Setting Up an Imap or POP Email Account Setting a Sync Schedule With an Exchange ServerUsing the Email Features 129 Setting Up Messaging to Work With Common Providers Press Messaging Select Setup E-mail130 Using the Email Features 131 Setting Up Messaging to Work With Other Providers Using the Email Features 133 134 Outgoing Smtp mail server Enter the server name Using the Email Features 135 Editing and Deleting Email AccountsPress Messaging Deleting a Microsoft Exchange Server Outlook Account Windows Mobile Device Center Open Mobile Device Settings Creating and Sending an Email Message Using the Email Features 137Sending and Receiving Email Messages Selecting Which Email Account to Use 138 Select Spell Check Receiving Email Messages Using the Email Features 139 140 Receiving Attachments Using the Email Features 141 Downloading Attachments AutomaticallyCheck the Include file attachments box Working With Email Messages Adding a Contact From an Email Message142 Adding an Online Address Book Using the Email Features 143 144 Using an Online Address Book Replying to a Message Using Links in MessagesUsing the Email Features 145 Finding Messages Forwarding a Message Deleting Messages146 Press Hold Using Email ShortcutsUsing the Email Features 147 Adding a Signature to Your Messages Customizing Your Email Settings Using the Email Features 149 150 Changing Email Download Settings Outlook Email AccountsPage 152 Changing Email Download Settings Other Email Accounts For Message Format, select either Html or Plain Text Using the Email Features 153 154 Working With Meeting Invitations Sending Email Messages From Within Another Application Using the Email Features 155 156 Using Messaging 157 Using Messaging 158 About MessagingSending and Receiving Messages Creating and Sending a Text Message Using Messaging 159 160 Using Messaging 161 Creating and Sending a Multimedia MessageRingtones Midi Sound clips AMR, WAV 162 Using Messaging 163 164 Organizing Slides Within a Picture Message Receiving a Text Message Using Messaging 165 166 Viewing a Text MessageReceiving a Multimedia Message Viewing a Multimedia Message View detailed information about a recipient who is Using Messaging 167Forward the message Press Menu right softkey Reply to the message Press Menu right softkey 168 Using Messaging to Chat Adding a Contact From a Message Using Messaging 169 Managing Your Messages Message Status IconsTo select one message Press Up or Down to highlight it Including a Callback Number With SMS Messages Customizing Your Messaging SettingsUsing Messaging 171 Sorting Your Messages Setting Picture and Video Message Options Select Windows Live Select Sign in to Windows Live Using Windows LiveTMSetting Up Windows Live Mail Using Messaging 173 174 Using Windows Live Mail Using Messaging 175Select Windows Live Using Windows Live Messenger Using Messaging 177 Setting Up and Using Instant Messaging Installing the Instant Messaging ApplicationSelect Instant Messaging Using Messaging 179 Setting Up Your Instant Messaging Accounts 180 Using Messaging 181 Signing In To and Using Instant Messaging Accounts 182 Changing Instant Messaging Community and Global Settings Browsing the Web 183 Browsing the Web 184 Viewing a Web Menu, and then select Full Screen again to turn it off Browsing the Web 185 186 Working With Favorites Press OK to close Internet Explorer MobileBrowsing the Web 187 Press Start and select Internet Explorer Creating a FavoriteViewing a Favorite Organizing Your Favorites Working With Web Pages Downloading Files and Images From a WebBrowsing the Web 189 190 Customizing Your Internet Explorer Mobile SettingsUsing the History List Copying Text From a Web Browsing the Web 191 192 History Empties the History list Using WorldMate ProClearing Internet Explorer Mobile Files On the Options screen, select Browsing History Select WorldMate Pro Installing WorldMate ProUsing WorldMate Pro Travel Information and Tools Select Get WorldMate Browsing the Web 195 Using Kinoma FreePlay 196 Select Kinoma FreePlayCheck the I accept the License Agreement box Open Kinoma FreePlay again Browsing the Web 197 Searching the Web From Your Today Screen 198 Using GPS Navigation Using GPS Navigation Using Sprint Navigation Select Sprint Navigation200 Using GPS Navigation 201 Setting Up an External GPS Device 202 Using Wireless Connections 203 Using Wireless Connections Connecting to a Wi-Fi Network Why Use a Wi-Fi Connection?204 Are There Different Types of Wi-Fi Networks? Turning the Wi-Fi Feature On and OffUsing Wireless Connections 205 Wi-Fi Status Icons Connecting to an Open Network206 Using Wireless Connections 207 Connecting to a Secure Network 208 This is a device-to-device ad-hoc connection Leave Using Wireless Connections 209 210 Disconnecting From a Wi-Fi Network Using Wireless Connections 211 Customizing Wi-Fi Settings 212 Using Wireless Connections 213 Customizing Advanced Wi-Fi SettingsCustomizing Network Adapter Settings My network card connects to Sets the default network Setting Up a Bluetooth Connection Connecting to Devices With Bluetooth WirelessTechnology Using Wireless Connections 215 216 Sending Information Over a Bluetooth Connection Receiving Information Over a Bluetooth ConnectionUsing Wireless Connections 217 218 Beaming Information Beaming, shorten the distance and avoid bright sunlight Using Wireless Connections 219 Beaming a Record Receiving Beamed Information220 Open Comm Manager Using Wireless Connections 221 222 Your Portable Media Device 224 Synchronizing Your Media Files 225 Synchronizing Your Media Files Synchronizing Your Pictures, Videos, and Music Synchronizing Pictures, Videos, and Music Windows XP226 Smartphone Synchronizing Your Media Files 227 228 Synchronizing Pictures, Videos, and Music Windows Vista Working With Your Pictures and Videos 229 Working With Your Pictures and Videos 230 About Your CameraTaking Pictures and Videos Selecting Camera Modes Working With Your Pictures and Videos 231 Taking a Picture 232 Working With Your Pictures and Videos 233 Recording a Video 234 Working With Your Pictures and Videos 235 Customizing Your Camera Settings 236 Press Start and select Pictures & Videos Viewing Pictures and VideosViewing a Picture Viewing a Video 238 Viewing a Slide Show Customizing Picture Playback Settings Sending Pictures and VideosWorking With Your Pictures and Videos 239 240 Organizing Pictures and Videos Working With Your Pictures and Videos 241 Using a Picture as the Today Screen Background Adding a Picture to a Contact Entry Editing Pictures242 Deleting a Picture or Video Renaming a Picture or VideoWorking With Your Pictures and Videos 243 244 Playing Media Files 245 Playing Media Files 246 AAC Playing Media Files 247 Synchronizing Windows Media Player Library Files 248 Check the Sync this device automatically box Playing Media Files 249 Playing Media Files 250 Playing Media Files 251 Working With Libraries Working With Playlists Playing Media Files 253 Customizing Windows Media Player Mobile 254 Your Wireless Organizer 256 Using the Organizer Features 257 Using the Organizer Features Contacts Adding a Contact258 Viewing or Changing Contact Information Using the Organizer Features 259 260 Viewing a Map of a Contact’s Address Finding a Contact in an Online Address Book Using the Organizer Features 261Deleting a Contact Customizing Contacts 262 Sending a contact Press Calendar Using the Organizer Features 263Calendar Displaying Your Calendar Creating an Appointment Creating an Untimed Event264 Adding an Alarm Reminder to an Event Using the Organizer Features 265Scheduling a Repeating Appointment Sending a Meeting Request Select Attendees and then select Add Required Attendee266 Using the Organizer Features 267 Sending an AppointmentMarking an Event as Sensitive 268 Organizing Your Schedule Using the Organizer Features 269 Deleting an EventCustomizing Calendar Tasks Adding a Task270 Using the Organizer Features 271 Customizing Tasks Checking Off a TaskOrganizing Your Tasks Deleting a Task Creating a Note Using the Organizer Features 273 Recording a Voice Note Select Location and then select Main memory or Storage Card Using the Organizer Features 275Creating a Note From a Template Organizing Your Notes 276 CalculatorDeleting a Note Customizing Notes Using the Calculator Memory Using the Organizer Features 277Performing Calculations 278 Increasing Your Productivity 279 Increasing Your Productivity Synchronizing Microsoft Office and Other Files Synchronizing Files Windows XP280 Increasing Your Productivity 281 Where Are the Changes I Made to My File? Synchronizing Files Windows Vista282 Increasing Your Productivity 283 Word Mobile 284 Creating a DocumentFootnotes, endnotes, headers, and footers Select Word Mobile Increasing Your Productivity 285 Opening an Existing DocumentCreating a Document From a Template Finding or Replacing Text in a Document Moving orCopying Text Saving a Copy of a Document286 Formatting Text Formatting Paragraphs and ListsIncreasing Your Productivity 287 Checking Spelling in a Document Organizing Your Documents288 Deleting a Document Customizing Word MobileIncreasing Your Productivity 289 290 PowerPoint MobileSelect PowerPoint Mobile Playing a Presentation Increasing Your Productivity 291 Setting Presentation Playback Options 292 Excel Mobile Increasing Your Productivity 293 294 Creating a WorkbookCreating a Workbook From a Template Select Excel Mobile Increasing Your Productivity 295 Viewing a Workbook 296 Calculating a SumEntering a Formula Referring to a Cell or Range in a Formula Increasing Your Productivity 297 Inserting a Function Entering a Sequence Automatically Adding Cells, Rows, and Columns298 Increasing Your Productivity 299 Formatting Cells 300 Formatting Rows and ColumnsRenaming a Worksheet Sorting Information in a Worksheet Creating a Chart Filtering Information in a WorksheetIncreasing Your Productivity 301 Formatting or Changing a Chart Finding or Replacing Information in a Workbook302 Organizing Your Workbooks Deleting Cells, Rows, and ColumnsIncreasing Your Productivity 303 304 Customizing Excel Mobile Increasing Your Productivity 305 OneNote MobileCreating a New Note Select OneNote Mobile 306 Viewing or Editing an Existing Note Renaming a Note Sorting your NotesIncreasing Your Productivity 307 308 Adobe Reader LEViewing a File Select Adobe Reader Increasing Your Productivity 309 Changing Display Options Finding Text in a File310 Increasing Your Productivity 311 312 Your Information and Settings 314 Managing Files and Applications 315 Managing Files and Applications Using Search Finding Information316 Exploring Files and Folders Press Option + Start to open File ExplorerManaging Files and Applications 317 318 Installing Applications Managing Files and Applications 319 Select Software Store 320 Installing Applications From Your Computer Installing Applications Onto an Expansion Card Getting Help With Third-Party ApplicationsManaging Files and Applications 321 Removing Applications Sharing Information322 Managing Files and Applications 323 Using Expansion Cards 324 Inserting and Removing Expansion Cards Opening Applications on an Expansion Card Saving Files to an Expansion CardManaging Files and Applications 325 326 Managing Files and Applications 327 Viewing Available Expansion Card MemoryExploring Files on an Expansion Card Renaming Files on an Expansion Card 328 Accessing Information on a Remote ComputerEncrypting an Expansion Card Check the Encrypt files placed on storage cards box Managing Files and Applications 329 Accessing a Remote ComputerCustomizing Remote Desktop Mobile Select Remote Desktop Mobile 330 Synchronizing Information 331 Synchronizing Information 332 Setting Up Wireless Synchronization Synchronizing Information 333 334 Setting the Synchronization Schedule Synchronizing Information 335 Initiating a Wireless Sync Manually 336 Other Ways to Synchronize Synchronizing Over an Infrared Connection Synchronizing With Multiple ComputersSynchronizing Information 337 338 Changing Which Applications Synchronize Synchronizing Information 339 Stopping Synchronization 340 Customizing Your Treo Pro Smartphone by Palm 341 Customizing Your Treo Pro SmartphonebyPalm 342 Today Screen SettingsSelecting Your Today Screen Background Changing the System Color Scheme System Sound Settings Selecting Which Items Appear on Your TodayScreenCustomizing Your Treo Pro Smartphone by Palm 343 Setting the Ringer Switch Selecting Sounds & NotificationsOn the Personal tab, select Sounds & Notifications 344 Customizing Your Treo Pro Smartphone by Palm 345 346 Display and Appearance SettingsAdjusting the Brightness Changing the Text Size Customizing Your Treo Pro Smartphone by Palm 347 Aligning the Screen to Correct Tapping ProblemsSetting Display Formats On the Alignment tab, select Align Screen 348 Application SettingsArranging the Start Menu Reassigning Buttons Customizing Your Treo Pro Smartphone by Palm 349 Setting Up Voice CommandsUsing Voice Commands On the Personal tab, select Voice Command 350 Using Voice Command to Make CallsSay Examples Customizing Your Treo Pro Smartphone by Palm 351 352 Setting Onscreen Input Options Customizing Your Treo Pro Smartphone by Palm 353 354 Locking Your TreoPro Smartphone and Information Customizing Your Treo Pro Smartphone by Palm 355 Using Keyguard Using Auto-Keyguard and TouchscreenLockout Using System Password Lock356 Customizing Your Treo Pro Smartphone by Palm 357 358 Entering Owner Information Customizing Your Treo Pro Smartphone by Palm 359 System SettingsSetting the Date and Time On the Personal tab, select Owner Information 360 Synchronizing the Date, Time, and Time Zone With the Network Customizing Your Treo Pro Smartphone by Palm 361 Setting System Alarms Enabling Error Reporting Managing Identity Certificates362 Customizing Your Treo Pro Smartphone by Palm 363 Viewing Memory Usage 364 Viewing and Optimizing Power Settings Customizing Your Treo Pro Smartphone by Palm 365 Connection SettingsManaging ISP Settings On the Tasks tab, select Manage existing connections 366 Connecting to a VPN Customizing Your Treo Pro Smartphone by Palm 367 Setting Up a Proxy ServerOn the Tasks tab, select Set up my proxy server On the Tasks tab, select Add a new VPN server connection 368 Ending a Data ConnectionEnrolling a Domain Highlight Data Connection and press Center Customizing Your Treo Pro Smartphone by Palm 369 Purchasing Accessories for Your TreoPro Smartphone 370 Your Resources 372 Help 373 Help Transferring Information From Another Device Resetting Your Treo Pro SmartphonebyPalm Performing a Soft ResetHelp 375 376 Help 377 Performing a Hard Reset 378 Replacing the Battery Help 379 Performance Applications Are Running Slower Than Usual380 Help 381 Can’t Save or Access Files on an Expansion CardCan’t Charge the Battery Check the Receive all incoming beams box Screen Screen Appears Blank382 Help 383 Signal Strength Is WeakMy Smartphone Won’t Connect to the Wireless Network Network Connection Can’t Tell If Data Services Are Available My Smartphone Seems to Turn Off by Itself384 My Smartphone Won’t Connect to the Internet Can’t Send or Receive Text MessagesHelp 385 Turn on Bluetooth box is checked in Bluetooth Settings On the Devices tab, select Add New Device386 Help 387 Synchronization Am in Sync Mode, But Synchronization Isn’t Working Select Set up my PCDesktop Sync Software Select Synchronize Desktop Sync Software Does Not Respond to a Sync Attempt 390 Help 391 Synchronization Starts But Doesn’t Finish My Windows Media Player Library Won’t Sync392 My Appointments Show Up in the Wrong TimeSlotAfterI Sync Can’t Synchronize Using a Bluetooth Connection 394 Exchange ActiveSync Wireless SynchronizationCan’t Synchronize With My Company’s Exchange Server My Scheduled Sync Doesn’t Work Check the Use above setting when roaming box An Alert Tells Me That the Server Could Not Be ReachedHelp 395 396 My Today Screen Settings Are Not Restored AfteraHardReset Have Problems Using My Account Have Problems Sending and Receiving EmailHelp 397 Have Problems Sending Email Imap and POP Accounts Scheduled Email Synchronization Is Not Working398 Have Problems Sending Email Exchange Server Account My vCard or vCal Email Attachment Isn’t ForwardingCorrectlyHelp 399 Secure Site Refuses to Permit a Transaction Can’t Access aWeb An Image or Map Is Too Small on My SmartphoneScreen Help 401 CameraMy Camera Won’t Take Pictures Camera Preview Image Looks Strange 402 Third-Party Applications Making Room on Your TreoPro Smartphone Getting More HelpHelp 403 Is Your Voice Too Quiet on the Other End? Voice QualityIs the Other Person Hearing an Echo? Are You Hearing Your Own Voice Echo? Glossary 405 Glossary 406 Glossary 407 408 Your Safety and Specifications 410 Important Safety Information 411 Important Safety Information FCC Statements Important Safety Information Important Safety Information 413 Antenna Care/Unauthorized ModificationsIndustry Canada Maximum Scaled SAR Values FCC RF Safety Exposure Important Safety Information 415 Hearing Aid Compatibility HAC Using Your Phone With a Hearing Device Battery Handling Important Safety Information 417Getting the Best Hearing Device Experience With Your Device Protecting Your Battery Important Safety Information 419 Power SpecificationsAC Power Adapter source Foxlink Battery Source Palm User Safety 420 Important Safety InformationOperational Warnings Important Safety Information 421 422 Important Safety Information Important Safety Information 423 424 Important Safety Information Product Handling & Safety Important Safety Information 425 Driving Safety Driving Safety Tips Overview426 Important Safety Information Important Safety Information 427 Driving Safety Tips Details 428 Important Safety Information End User Notice Important Safety Information 429 Hands-Free Capability ESD Safety430 Important Safety Information General Operation ESD-Susceptible Equipment Precautions Against ESDImportant Safety Information 431 Description of ESD 432 Important Safety Information Owner’s RecordConditions That Enhance ESD Occurrences Specifications 433 Specifications 434 Specifications Specifications 435 436 Specifications 437 438 Index 439 Index Index 440 Index 441 Viewing information about 167 audio. See sounds Index 442 Index 443 Index 444 Phone numbers 78, 80 pictures or videos Index 445 Index 446 Index 447 Index 448 Index 449 Index 450 Index 451 Index 452 Index 453 Index 454 Index 455 Index 456 Index 457 Index 458 Index 459 Play Sound list 361 Playback screen 253 playing Index 460 SD cards. See expansion cards searching Index 461 Index 462 Index 463 Index 464 Marking as completed 271, 272 prioritizing Sending Index 465 Index 466 Media libraries 251 operating system 374 Pocket Express Index 467 Index 468