376 | Palm TREOPROBLKSPT instruction

5.Use the stylus tip to gently press the RESET button.

6.Wait for the progress bar on the Palm® logo screen to fill before continuing to use your device.

7.Replace the stylus and slide the back panel into place.

Tip

You can also do a soft reset by removing the battery and reinserting it.

Did you know?

If the phone or the Bluetooth® wireless technology feature was on before a reset, these automatically turn on after the reset.

376	Section 7A: Help

Image 376

Palm TREOPROBLKSPT manual 376

Contents

Sprint Service Intellectual Property Notices End User Notice Page Table of Contents Web and Data Services and Other Wireless Connections 3C. Using Messaging 199 229 225245 315 331 Your Resources 6C. Customizing Your Treo Pro Smartphone by Palm Index Page Introduction Where to Learn More While Using Your Treo Pro SmartphonebyPalmFor a Quick Introduction If You Need More Information Managing Your Account SprintOnline sprint.com From the Today Screen on Your TreoPro Smartphone Sprint Operator Services Your Setup Page Setting Up Your Treo Pro SmartphonebyPalm Setting Up Your Treo Pro Smartphone by Palm What You Need HardwareDocumentation Software Your TreoPro Smartphone Front View Setting Up Your Treo Pro Smartphone by Palm Back View Setting Up Your Treo Pro Smartphone by Palm Removing the Back Panel Charging the Battery Checking Battery Power Tip Maximizing Battery Life Did you know? Setting Up Your Treo Pro Smartphone by Palm Setting Up Service Setting Up Service Activating Your Treo Pro SmartphonebyPalm Turning Your TreoPro Smartphone On and Off Waking Up the Screen and Turning It Off End Center Phone/Talk Start Calendar Messaging To turn your phone on Turning Your Phone On and OffTo turn your phone off Making Your First Call Adjusting Call Volume What’s My Phone Number? Setting Up Your Voicemail To set up your voicemail Creating Sprint Account Passwords Account PasswordVoicemail Password Data Services Password Connecting to Your Computer Connecting to Your Computer Synchronization Methods Synchronizing With Desktop Sync Software Synchronizing Wirelessly With Microsoft Exchange Server What Can I Synchronize? Did you know? Computer Setting Up Your Computer for Synchronization System Requirements Connecting Computer Switching Between Sync Mode and Setup Mode Using the Desktop Sync Software Synchronizing With a USB Connection Powered hub Connecting to Your Computer Your Treo Pro Smartphone by Palm Page Moving Around on Your Treo Pro Smartphone Moving Around on Your Treo Pro Smartphone Moving Around on the Screen Scrolling Through Screens Closing Screens Highlighting and Selecting Items Highlighting Text Using the Softkeys Selecting Menu Items Selecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Understanding the Backlight Entering Lowercase and Uppercase Letters Entering Passwords Entering Numbers, Punctuation, and SymbolsCaps Lock, press Shift or again Entering Other Symbols and Accented Characters Symbols and Accented Characters Press Alt Then press… To select… Ä â ã å æOr B Ë ê Or F Or L Ö ô œ õ Press Alt Then press… To select… + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N Setting Onscreen Input Options on Selecting Onscreen Input Methods Using the Start Menu Using the ButtonsOpening and Closing Applications To Pocket Express, and so on Closing Applications Defining Exclusive Programs Switching Among Open Applications With the Quick MenuSelect Add Exclusive Customizing the Quick Menu Using Your Today Screen Moving Around on Your Treo Pro Smartphone Using the Phone Features Using the Phone Features Making Calls Accessing Your Today ScreenDialing With the Keyboard Dialing by Contact Name Dialing by Company Name Dialing With a Speed-Dial ButtonDialing From a Web Page or Message Dialing Your National Emergency Number Redialing a Recently Called Number Dialing Using the Onscreen Keypad Working With Called Numbers Working With Recently Called Numbers Press Phone/Talk Viewing All of Your Calls Receiving Calls Tip Using Voicemail Setting Up VoicemailRetrieving Voicemail From a Notification Retrieving Voicemail Messages From the Today Screen Clearing the Voicemail Icon What Can I Do When I’m On a Call? Returning to a Call From Another Application Ending a Call Saving Phone Numbers Forwarding Calls Answering a Second Call Call Waiting Managing Multiple CallsMaking a Second Call Assigning Speed-Dial Numbers Making a Conference Call Or Down to scroll the list of available speed-dial numbers Using a Phone Headset Headset Specifications Using a Hands-Free Device With Bluetooth Wireless Technology Selecting Ringtones and Vibrate Settings Customizing Phone SettingsOn the Personal tab, select Sounds & Notifications Tip Adjusting Volume Settings Assigning a Picture and Ringtone ID to a Contact Select Get Settings Selecting Your Location Privacy SettingEnabling Support for a TTY Device Off 100 Select Get Settings Using the Phone Features 101 Setting Your Long Distance Dialing PreferencesAutomatically Adding a 1 for Long Distance Dialing Receiving Voice Calls During an Active Data Connection 102 Selecting Your Call Settings Using the Phone Features 103Enabling the Voicemail Beacon Enabling Automatic Answering With a Headset Controlling Your Roaming Experience Feature Availability104 Setting Roaming Preferences Using the Phone Features 105 Setting a Roaming Alert Checking Signal Strength and Phone Status106 Using the Phone Features 107 108 Using the Phone Features 109 110 Web and Data Services and Other Wireless Connections 112 Using Web and Data Services Using Web and Data Services 113 Getting Started With Data Services Accessing Data ServicesEnabling Data Services Data Services User Name Using Your Treo Pro SmartphonebyPalm as a Modem Data Services Symbols on Your ScreenData Services Billing Information Using Web and Data Services 115 To set up USB Internet Sharing Setting Up an Internet Connection With Your ComputerSelect Start Programs Internet Sharing Using Web and Data Services 117 Begin Using Sprint TV To access your Sprint TV channels Using Web and Data Services 119 Using the Sprint Music StoreSelect Sprint Music Using Pocket Express Initializing Your Pocket Express ServiceType field, select Windows Media Audio File Select Pocket Express 120 Using Web and Data Services 121 Accessing Pocket Express InformationSelect Pocket Express To manually retrieve updates To automatically retrieve updatesUpdating Pocket Express Information Set the Frequency and Begin Time Using the Email Features Using the Email Features 123 Getting Started With Email Setting Up an Exchange Server Account Using the Email Features 125Getting Information From a Microsoft Exchange Server Microsoft Direct Push Technology Select ActiveSync 126 Using the Email Features 127 128 Setting a Sync Schedule With an Exchange Server Setting Up an Imap or POP Email AccountUsing the Email Features 129 Press Messaging Select Setup E-mail Setting Up Messaging to Work With Common Providers130 Using the Email Features 131 Setting Up Messaging to Work With Other Providers Using the Email Features 133 Outgoing Smtp mail server Enter the server name 134 Editing and Deleting Email Accounts Using the Email Features 135Press Messaging Windows Mobile Device Center Open Mobile Device Settings Deleting a Microsoft Exchange Server Outlook Account Using the Email Features 137 Sending and Receiving Email MessagesSelecting Which Email Account to Use Creating and Sending an Email Message Select Spell Check 138 Using the Email Features 139 Receiving Email Messages Receiving Attachments 140 Downloading Attachments Automatically Using the Email Features 141Check the Include file attachments box Adding a Contact From an Email Message Working With Email Messages142 Using the Email Features 143 Adding an Online Address Book Using an Online Address Book 144 Using Links in Messages Using the Email Features 145Finding Messages Replying to a Message Deleting Messages Forwarding a Message146 Using Email Shortcuts Using the Email Features 147Adding a Signature to Your Messages Press Hold Customizing Your Email Settings Using the Email Features 149 Changing Email Download Settings Outlook Email Accounts 150Page Changing Email Download Settings Other Email Accounts 152 Using the Email Features 153 For Message Format, select either Html or Plain Text Working With Meeting Invitations 154 Using the Email Features 155 Sending Email Messages From Within Another Application 156 Using Messaging Using Messaging 157 About Messaging Sending and Receiving MessagesCreating and Sending a Text Message 158 Using Messaging 159 160 Creating and Sending a Multimedia Message Using Messaging 161Ringtones Midi Sound clips AMR, WAV 162 Using Messaging 163 Organizing Slides Within a Picture Message 164 Using Messaging 165 Receiving a Text Message Viewing a Text Message Receiving a Multimedia MessageViewing a Multimedia Message 166 Using Messaging 167 Forward the message Press Menu right softkeyReply to the message Press Menu right softkey View detailed information about a recipient who is Using Messaging to Chat 168 Using Messaging 169 Adding a Contact From a Message Message Status Icons Managing Your MessagesTo select one message Press Up or Down to highlight it Customizing Your Messaging Settings Using Messaging 171Sorting Your Messages Including a Callback Number With SMS Messages Setting Picture and Video Message Options Using Windows LiveTM Setting Up Windows Live MailUsing Messaging 173 Select Windows Live Select Sign in to Windows Live 174 Using Messaging 175 Using Windows Live MailSelect Windows Live Using Windows Live Messenger Using Messaging 177 Installing the Instant Messaging Application Setting Up and Using Instant MessagingSelect Instant Messaging Setting Up Your Instant Messaging Accounts Using Messaging 179 180 Signing In To and Using Instant Messaging Accounts Using Messaging 181 Changing Instant Messaging Community and Global Settings 182 Browsing the Web Browsing the Web 183 Viewing a Web 184 Browsing the Web 185 Menu, and then select Full Screen again to turn it off 186 Press OK to close Internet Explorer Mobile Working With FavoritesBrowsing the Web 187 Creating a Favorite Viewing a FavoriteOrganizing Your Favorites Press Start and select Internet Explorer Downloading Files and Images From a Web Working With Web PagesBrowsing the Web 189 Customizing Your Internet Explorer Mobile Settings Using the History ListCopying Text From a Web 190 Browsing the Web 191 192 Using WorldMate Pro Clearing Internet Explorer Mobile FilesOn the Options screen, select Browsing History History Empties the History list Installing WorldMate Pro Using WorldMate Pro Travel Information and ToolsSelect Get WorldMate Select WorldMate Pro Using Kinoma FreePlay Browsing the Web 195 Select Kinoma FreePlay Check the I accept the License Agreement boxOpen Kinoma FreePlay again 196 Searching the Web From Your Today Screen Browsing the Web 197 198 Using GPS Navigation Using GPS Navigation Select Sprint Navigation Using Sprint Navigation200 Setting Up an External GPS Device Using GPS Navigation 201 202 Using Wireless Connections Using Wireless Connections 203 Why Use a Wi-Fi Connection? Connecting to a Wi-Fi Network204 Turning the Wi-Fi Feature On and Off Are There Different Types of Wi-Fi Networks?Using Wireless Connections 205 Connecting to an Open Network Wi-Fi Status Icons206 Connecting to a Secure Network Using Wireless Connections 207 This is a device-to-device ad-hoc connection Leave 208 Using Wireless Connections 209 Disconnecting From a Wi-Fi Network 210 Customizing Wi-Fi Settings Using Wireless Connections 211 212 Customizing Advanced Wi-Fi Settings Customizing Network Adapter SettingsMy network card connects to Sets the default network Using Wireless Connections 213 Connecting to Devices With Bluetooth WirelessTechnology Setting Up a Bluetooth Connection Using Wireless Connections 215 216 Receiving Information Over a Bluetooth Connection Sending Information Over a Bluetooth ConnectionUsing Wireless Connections 217 Beaming Information 218 Using Wireless Connections 219 Beaming, shorten the distance and avoid bright sunlight Receiving Beamed Information Beaming a Record220 Using Wireless Connections 221 Open Comm Manager 222 Your Portable Media Device 224 Synchronizing Your Media Files Synchronizing Your Media Files 225 Synchronizing Pictures, Videos, and Music Windows XP Synchronizing Your Pictures, Videos, and Music226 Synchronizing Your Media Files 227 Smartphone Synchronizing Pictures, Videos, and Music Windows Vista 228 Working With Your Pictures and Videos Working With Your Pictures and Videos 229 About Your Camera Taking Pictures and VideosSelecting Camera Modes 230 Taking a Picture Working With Your Pictures and Videos 231 232 Recording a Video Working With Your Pictures and Videos 233 234 Customizing Your Camera Settings Working With Your Pictures and Videos 235 236 Viewing Pictures and Videos Viewing a PictureViewing a Video Press Start and select Pictures & Videos Viewing a Slide Show 238 Sending Pictures and Videos Customizing Picture Playback SettingsWorking With Your Pictures and Videos 239 Organizing Pictures and Videos 240 Using a Picture as the Today Screen Background Working With Your Pictures and Videos 241 Editing Pictures Adding a Picture to a Contact Entry242 Renaming a Picture or Video Deleting a Picture or VideoWorking With Your Pictures and Videos 243 244 Playing Media Files Playing Media Files 245 AAC 246 Synchronizing Windows Media Player Library Files Playing Media Files 247 Check the Sync this device automatically box 248 Playing Media Files Playing Media Files 249 250 Working With Libraries Playing Media Files 251 Working With Playlists Customizing Windows Media Player Mobile Playing Media Files 253 254 Your Wireless Organizer 256 Using the Organizer Features Using the Organizer Features 257 Adding a Contact Contacts258 Using the Organizer Features 259 Viewing or Changing Contact Information Viewing a Map of a Contact’s Address 260 Using the Organizer Features 261 Deleting a ContactCustomizing Contacts Finding a Contact in an Online Address Book Sending a contact 262 Using the Organizer Features 263 CalendarDisplaying Your Calendar Press Calendar Creating an Untimed Event Creating an Appointment264 Using the Organizer Features 265 Adding an Alarm Reminder to an EventScheduling a Repeating Appointment Select Attendees and then select Add Required Attendee Sending a Meeting Request266 Sending an Appointment Using the Organizer Features 267Marking an Event as Sensitive Organizing Your Schedule 268 Deleting an Event Using the Organizer Features 269Customizing Calendar Adding a Task Tasks270 Using the Organizer Features 271 Checking Off a Task Organizing Your TasksDeleting a Task Customizing Tasks Using the Organizer Features 273 Creating a Note Recording a Voice Note Using the Organizer Features 275 Creating a Note From a TemplateOrganizing Your Notes Select Location and then select Main memory or Storage Card Calculator Deleting a NoteCustomizing Notes 276 Using the Organizer Features 277 Using the Calculator MemoryPerforming Calculations 278 Increasing Your Productivity Increasing Your Productivity 279 Synchronizing Files Windows XP Synchronizing Microsoft Office and Other Files280 Increasing Your Productivity 281 Synchronizing Files Windows Vista Where Are the Changes I Made to My File?282 Word Mobile Increasing Your Productivity 283 Creating a Document Footnotes, endnotes, headers, and footersSelect Word Mobile 284 Opening an Existing Document Creating a Document From a TemplateFinding or Replacing Text in a Document Increasing Your Productivity 285 Saving a Copy of a Document Moving orCopying Text286 Formatting Paragraphs and Lists Formatting TextIncreasing Your Productivity 287 Organizing Your Documents Checking Spelling in a Document288 Customizing Word Mobile Deleting a DocumentIncreasing Your Productivity 289 PowerPoint Mobile Select PowerPoint MobilePlaying a Presentation 290 Setting Presentation Playback Options Increasing Your Productivity 291 Excel Mobile 292 Increasing Your Productivity 293 Creating a Workbook Creating a Workbook From a TemplateSelect Excel Mobile 294 Viewing a Workbook Increasing Your Productivity 295 Calculating a Sum Entering a FormulaReferring to a Cell or Range in a Formula 296 Inserting a Function Increasing Your Productivity 297 Adding Cells, Rows, and Columns Entering a Sequence Automatically298 Formatting Cells Increasing Your Productivity 299 Formatting Rows and Columns Renaming a WorksheetSorting Information in a Worksheet 300 Filtering Information in a Worksheet Creating a ChartIncreasing Your Productivity 301 Finding or Replacing Information in a Workbook Formatting or Changing a Chart302 Deleting Cells, Rows, and Columns Organizing Your WorkbooksIncreasing Your Productivity 303 Customizing Excel Mobile 304 OneNote Mobile Creating a New NoteSelect OneNote Mobile Increasing Your Productivity 305 Viewing or Editing an Existing Note 306 Sorting your Notes Renaming a NoteIncreasing Your Productivity 307 Adobe Reader LE Viewing a FileSelect Adobe Reader 308 Increasing Your Productivity 309 Finding Text in a File Changing Display Options310 Increasing Your Productivity 311 312 Your Information and Settings 314 Managing Files and Applications Managing Files and Applications 315 Finding Information Using Search316 Press Option + Start to open File Explorer Exploring Files and FoldersManaging Files and Applications 317 Installing Applications 318 Select Software Store Managing Files and Applications 319 Installing Applications From Your Computer 320 Getting Help With Third-Party Applications Installing Applications Onto an Expansion CardManaging Files and Applications 321 Sharing Information Removing Applications322 Using Expansion Cards Managing Files and Applications 323 Inserting and Removing Expansion Cards 324 Saving Files to an Expansion Card Opening Applications on an Expansion CardManaging Files and Applications 325 326 Viewing Available Expansion Card Memory Exploring Files on an Expansion CardRenaming Files on an Expansion Card Managing Files and Applications 327 Accessing Information on a Remote Computer Encrypting an Expansion CardCheck the Encrypt files placed on storage cards box 328 Accessing a Remote Computer Customizing Remote Desktop MobileSelect Remote Desktop Mobile Managing Files and Applications 329 330 Synchronizing Information Synchronizing Information 331 Setting Up Wireless Synchronization 332 Synchronizing Information 333 Setting the Synchronization Schedule 334 Initiating a Wireless Sync Manually Synchronizing Information 335 Other Ways to Synchronize 336 Synchronizing With Multiple Computers Synchronizing Over an Infrared ConnectionSynchronizing Information 337 Changing Which Applications Synchronize 338 Stopping Synchronization Synchronizing Information 339 340 Customizing Your Treo Pro SmartphonebyPalm Customizing Your Treo Pro Smartphone by Palm 341 Today Screen Settings Selecting Your Today Screen BackgroundChanging the System Color Scheme 342 Selecting Which Items Appear on Your TodayScreen System Sound SettingsCustomizing Your Treo Pro Smartphone by Palm 343 Selecting Sounds & Notifications Setting the Ringer SwitchOn the Personal tab, select Sounds & Notifications 344 Customizing Your Treo Pro Smartphone by Palm 345 Display and Appearance Settings Adjusting the BrightnessChanging the Text Size 346 Aligning the Screen to Correct Tapping Problems Setting Display FormatsOn the Alignment tab, select Align Screen Customizing Your Treo Pro Smartphone by Palm 347 Application Settings Arranging the Start MenuReassigning Buttons 348 Setting Up Voice Commands Using Voice CommandsOn the Personal tab, select Voice Command Customizing Your Treo Pro Smartphone by Palm 349 Using Voice Command to Make Calls SayExamples 350 Customizing Your Treo Pro Smartphone by Palm 351 Setting Onscreen Input Options 352 Customizing Your Treo Pro Smartphone by Palm 353 Locking Your TreoPro Smartphone and Information 354 Using Keyguard Customizing Your Treo Pro Smartphone by Palm 355 Using System Password Lock Using Auto-Keyguard and TouchscreenLockout356 Customizing Your Treo Pro Smartphone by Palm 357 Entering Owner Information 358 System Settings Setting the Date and TimeOn the Personal tab, select Owner Information Customizing Your Treo Pro Smartphone by Palm 359 Synchronizing the Date, Time, and Time Zone With the Network 360 Setting System Alarms Customizing Your Treo Pro Smartphone by Palm 361 Managing Identity Certificates Enabling Error Reporting362 Viewing Memory Usage Customizing Your Treo Pro Smartphone by Palm 363 Viewing and Optimizing Power Settings 364 Connection Settings Managing ISP SettingsOn the Tasks tab, select Manage existing connections Customizing Your Treo Pro Smartphone by Palm 365 Connecting to a VPN 366 Setting Up a Proxy Server On the Tasks tab, select Set up my proxy serverOn the Tasks tab, select Add a new VPN server connection Customizing Your Treo Pro Smartphone by Palm 367 Ending a Data Connection Enrolling a DomainHighlight Data Connection and press Center 368 Purchasing Accessories for Your TreoPro Smartphone Customizing Your Treo Pro Smartphone by Palm 369 370 Your Resources 372 Help Help 373 Transferring Information From Another Device Performing a Soft Reset Resetting Your Treo Pro SmartphonebyPalmHelp 375 376 Performing a Hard Reset Help 377 Replacing the Battery 378 Help 379 Applications Are Running Slower Than Usual Performance380 Can’t Save or Access Files on an Expansion Card Can’t Charge the BatteryCheck the Receive all incoming beams box Help 381 Screen Appears Blank Screen382 Signal Strength Is Weak My Smartphone Won’t Connect to the Wireless NetworkNetwork Connection Help 383 My Smartphone Seems to Turn Off by Itself Can’t Tell If Data Services Are Available384 Can’t Send or Receive Text Messages My Smartphone Won’t Connect to the InternetHelp 385 On the Devices tab, select Add New Device Turn on Bluetooth box is checked in Bluetooth Settings386 Synchronization Help 387 Select Set up my PC Desktop Sync SoftwareSelect Synchronize Am in Sync Mode, But Synchronization Isn’t Working Desktop Sync Software Does Not Respond to a Sync Attempt 390 Help 391 My Windows Media Player Library Won’t Sync Synchronization Starts But Doesn’t Finish392 Can’t Synchronize Using a Bluetooth Connection My Appointments Show Up in the Wrong TimeSlotAfterI Sync Exchange ActiveSync Wireless Synchronization Can’t Synchronize With My Company’s Exchange ServerMy Scheduled Sync Doesn’t Work 394 An Alert Tells Me That the Server Could Not Be Reached Check the Use above setting when roaming boxHelp 395 My Today Screen Settings Are Not Restored AfteraHardReset 396 Have Problems Sending and Receiving Email Have Problems Using My AccountHelp 397 Scheduled Email Synchronization Is Not Working Have Problems Sending Email Imap and POP Accounts398 My vCard or vCal Email Attachment Isn’t ForwardingCorrectly Have Problems Sending Email Exchange Server AccountHelp 399 Can’t Access a WebAn Image or Map Is Too Small on My SmartphoneScreen Secure Site Refuses to Permit a Transaction Camera My Camera Won’t Take PicturesCamera Preview Image Looks Strange Help 401 Third-Party Applications 402 Getting More Help Making Room on Your TreoPro SmartphoneHelp 403 Voice Quality Is the Other Person Hearing an Echo?Are You Hearing Your Own Voice Echo? Is Your Voice Too Quiet on the Other End? Glossary Glossary 405 406 Glossary 407 408 Your Safety and Specifications 410 Important Safety Information Important Safety Information 411 Important Safety Information FCC Statements Antenna Care/Unauthorized Modifications Important Safety Information 413Industry Canada RF Safety Exposure Maximum Scaled SAR Values FCC Important Safety Information 415 Using Your Phone With a Hearing Device Hearing Aid Compatibility HAC Important Safety Information 417 Battery HandlingGetting the Best Hearing Device Experience With Your Device Protecting Your Battery Power Specifications AC Power Adapter source FoxlinkBattery Source Palm Important Safety Information 419 420 Important Safety Information User SafetyOperational Warnings Important Safety Information 421 422 Important Safety Information Important Safety Information 423 Product Handling & Safety 424 Important Safety Information Important Safety Information 425 Driving Safety Tips Overview Driving Safety426 Important Safety Information Driving Safety Tips Details Important Safety Information 427 428 Important Safety Information Important Safety Information 429 End User Notice ESD Safety 430 Important Safety InformationGeneral Operation Hands-Free Capability Precautions Against ESD Important Safety Information 431Description of ESD ESD-Susceptible Equipment Owner’s Record 432 Important Safety InformationConditions That Enhance ESD Occurrences Specifications Specifications 433 Specifications 434 Specifications 435 436 Specifications 437 438 Index Index 439 Index 440 Viewing information about 167 audio. See sounds Index 441 Index 442 Index 443 Phone numbers 78, 80 pictures or videos Index 444 Index 445 Index 446 Index 447 Index 448 Index 449 Index 450 Index 451 Index 452 Index 453 Index 454 Index 455 Index 456 Index 457 Index 458 Play Sound list 361 Playback screen 253 playing Index 459 SD cards. See expansion cards searching Index 460 Index 461 Index 462 Index 463 Marking as completed 271, 272 prioritizing Sending Index 464 Index 465 Media libraries 251 operating system 374 Pocket Express Index 466 Index 467 Index 468