1.Connect your smartphone to your computer.

2.Check for synchronization progress: (If you don’t see the correct icon, make sure that the desktop synchronization software that came with your Treo Pro smartphone is running on your computer.)

Windows XP: Look for the animated ActiveSync icon at the top of your smartphone screen and the ActiveSync icon in the taskbar on your computer.

Windows Vista: Look for the animated connection icon at the top of your smartphone screen.

If you have any problems synchronizing, see “Synchronization” on page 387 for troubleshooting suggestions.

Tip

For best performance, plug your USB cable directly into a USB port on your

 

 

computer. If your computer has USB ports on both the front and back, we

 

 

suggest using the back port. If you use a USB hub, make sure it is a

 

 

powered hub.

 

 

 

 

 

 

We recommend that you also use the included Sprite Backup utility to back

 

 

up your information. This backup-and-restore utility preserves the data and

 

 

settings that are not backed up during synchronization, protecting your data

 

 

and settings if your Treo Pro smartphone is ever lost or stolen, or if you ever

 

 

need to do a hard reset.

 

 

 

 

 

Did you know? Your Treo Pro smartphone is being charged through your computer whenever the USB cable is connected to a powered USB port on your computer. However, it takes longer to charge your device through your computer than with the AC charger that came with your smartphone.

Connecting Computer

Section 1C: Connecting to Your Computer

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