Palm TREOPROBLKSPT manual Transferring Information From Another Device

Although we can’t anticipate all the situations that might arise, this chapter provides helpful information and answers to some of the most commonly asked questions. For additional information and technical support, visit palm.com/support.

Transferring Information From Another Device

For information on transferring your information from a previous Windows Mobile® device or from a Palm OS® by ACCESS device to your new Treo™ Pro smartphone by Palm, visit palm.com/support.

If you have questions about Windows Mobile, you can also go to windowsmobile.com and search for information on Palm devices.

Important

To prevent your Treo Pro smartphone from malfunctioning, do not use a backup utility to transfer your information from another device to your new smartphone. In addition, do not use a backup utility to back up and restore your information if you update the operating system on your smartphone.

Trouble Installing the Desktop Software on a Windows XP Computer?

The desktop synchronization software lets you synchronize with Microsoft® Outlook® 2003 or later. You must have Outlook 2003 or later (sold separately) installed on your computer, and you should install and open Outlook before you install or use Microsoft® ActiveSync®.

Tip

If you don’t have Outlook 2003 or later installed on your computer, you can download a trial version of Microsoft Outlook 2007. Put your smartphone in Setup Mode and connect it to your computer. There’s a link on the setup screen (see “Switching Between Sync Mode and Setup Mode” on page 46).

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