Setting Up Service | Palm TREOPROBLKSPT instruction

Section 1B

Setting Up Service

In This Section

♦Activating Your Treo™ Pro SmartphonebyPalm

♦Turning Your TreoPro Smartphone On and Off

♦Making Your First Call

♦Setting Up Your Voicemail

♦Creating Sprint Account Passwords

Setting up service on your new Treo™ Pro smartphone by Palm is quick and easy. This section walks you through the necessary steps to unlock your smartphone, set up your voicemail, and establish passwords.

Setting Up Service

Section 1B: Setting Up Service

31

Image 31

Palm TREOPROBLKSPT manual Setting Up Service

Contents

Sprint Service Intellectual Property Notices End User Notice Page Table of Contents Web and Data Services and Other Wireless Connections 199 3C. Using Messaging 229 225245 331 315 6C. Customizing Your Treo Pro Smartphone by Palm Your Resources Index Page Introduction If You Need More Information Where to Learn MoreWhile Using Your Treo Pro SmartphonebyPalm For a Quick Introduction From the Today Screen on Your TreoPro Smartphone Managing Your AccountSprint Online sprint.com Sprint Operator Services Your Setup Page Setting Up Your Treo Pro Smartphone by Palm Setting Up Your Treo Pro SmartphonebyPalm Software What You NeedHardware Documentation Front View Your TreoPro Smartphone Setting Up Your Treo Pro Smartphone by Palm Back View Setting Up Your Treo Pro Smartphone by Palm Removing the Back Panel Charging the Battery Tip Checking Battery Power Maximizing Battery Life Did you know? Setting Up Your Treo Pro Smartphone by Palm Setting Up Service Setting Up Service Turning Your TreoPro Smartphone On and Off Activating Your Treo Pro SmartphonebyPalm End Center Phone/Talk Start Calendar Messaging Waking Up the Screen and Turning It Off To turn your phone on Turning Your Phone On and OffTo turn your phone off Making Your First Call What’s My Phone Number? Adjusting Call Volume To set up your voicemail Setting Up Your Voicemail Data Services Password Creating Sprint Account PasswordsAccount Password Voicemail Password Connecting to Your Computer Connecting to Your Computer Synchronizing With Desktop Sync Software Synchronization Methods What Can I Synchronize? Synchronizing Wirelessly With Microsoft Exchange Server Did you know? Computer System Requirements Setting Up Your Computer for Synchronization Connecting Computer Switching Between Sync Mode and Setup Mode Using the Desktop Sync Software Synchronizing With a USB Connection Powered hub Connecting to Your Computer Your Treo Pro Smartphone by Palm Page Moving Around on Your Treo Pro Smartphone Moving Around on Your Treo Pro Smartphone Moving Around on the Screen Scrolling Through Screens Highlighting and Selecting Items Closing Screens Highlighting Text Selecting Menu Items Using the Softkeys Selecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Entering Lowercase and Uppercase Letters Understanding the Backlight Entering Passwords Entering Numbers, Punctuation, and SymbolsCaps Lock, press Shift or again Entering Other Symbols and Accented Characters Or F Or L Ö ô œ õ Symbols and Accented CharactersPress Alt Then press… To select… Ä â ã å æ Or B Ë ê + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N Press Alt Then press… To select… Selecting Onscreen Input Methods Setting Onscreen Input Options on Using the Start Menu Using the ButtonsOpening and Closing Applications To Pocket Express, and so on Closing Applications Defining Exclusive Programs Switching Among Open Applications With the Quick MenuSelect Add Exclusive Customizing the Quick Menu Using Your Today Screen Moving Around on Your Treo Pro Smartphone Using the Phone Features Using the Phone Features Making Calls Accessing Your Today ScreenDialing With the Keyboard Dialing by Contact Name Dialing by Company Name Dialing With a Speed-Dial ButtonDialing From a Web Page or Message Redialing a Recently Called Number Dialing Your National Emergency Number Working With Called Numbers Dialing Using the Onscreen Keypad Press Phone/Talk Working With Recently Called Numbers Viewing All of Your Calls Receiving Calls Tip Retrieving Voicemail Messages From the Today Screen Using VoicemailSetting Up Voicemail Retrieving Voicemail From a Notification Clearing the Voicemail Icon What Can I Do When I’m On a Call? Returning to a Call From Another Application Saving Phone Numbers Ending a Call Forwarding Calls Answering a Second Call Call Waiting Managing Multiple CallsMaking a Second Call Making a Conference Call Assigning Speed-Dial Numbers Or Down to scroll the list of available speed-dial numbers Headset Specifications Using a Phone Headset Using a Hands-Free Device With Bluetooth Wireless Technology Selecting Ringtones and Vibrate Settings Customizing Phone SettingsOn the Personal tab, select Sounds & Notifications Tip Assigning a Picture and Ringtone ID to a Contact Adjusting Volume Settings Select Get Settings Selecting Your Location Privacy SettingEnabling Support for a TTY Device 100 Off Select Get Settings Using the Phone Features 101 Setting Your Long Distance Dialing PreferencesAutomatically Adding a 1 for Long Distance Dialing 102 Receiving Voice Calls During an Active Data Connection Enabling Automatic Answering With a Headset Selecting Your Call SettingsUsing the Phone Features 103 Enabling the Voicemail Beacon Controlling Your Roaming Experience Feature Availability104 Using the Phone Features 105 Setting Roaming Preferences Setting a Roaming Alert Checking Signal Strength and Phone Status106 Using the Phone Features 107 108 Using the Phone Features 109 110 Web and Data Services and Other Wireless Connections 112 Using Web and Data Services 113 Using Web and Data Services Data Services User Name Getting Started With Data ServicesAccessing Data Services Enabling Data Services Using Web and Data Services 115 Using Your Treo Pro SmartphonebyPalm as a ModemData Services Symbols on Your Screen Data Services Billing Information To set up USB Internet Sharing Setting Up an Internet Connection With Your ComputerSelect Start Programs Internet Sharing Begin Using Web and Data Services 117 To access your Sprint TV channels Using Sprint TV Using Web and Data Services 119 Using the Sprint Music StoreSelect Sprint Music Select Pocket Express 120 Using Pocket ExpressInitializing Your Pocket Express Service Type field, select Windows Media Audio File Using Web and Data Services 121 Accessing Pocket Express InformationSelect Pocket Express Set the Frequency and Begin Time To manually retrieve updatesTo automatically retrieve updates Updating Pocket Express Information Using the Email Features 123 Using the Email Features Getting Started With Email Microsoft Direct Push Technology Setting Up an Exchange Server AccountUsing the Email Features 125 Getting Information From a Microsoft Exchange Server 126 Select ActiveSync Using the Email Features 127 128 Setting a Sync Schedule With an Exchange Server Setting Up an Imap or POP Email AccountUsing the Email Features 129 Press Messaging Select Setup E-mail Setting Up Messaging to Work With Common Providers130 Using the Email Features 131 Setting Up Messaging to Work With Other Providers Using the Email Features 133 134 Outgoing Smtp mail server Enter the server name Editing and Deleting Email Accounts Using the Email Features 135Press Messaging Deleting a Microsoft Exchange Server Outlook Account Windows Mobile Device Center Open Mobile Device Settings Creating and Sending an Email Message Using the Email Features 137Sending and Receiving Email Messages Selecting Which Email Account to Use 138 Select Spell Check Receiving Email Messages Using the Email Features 139 140 Receiving Attachments Downloading Attachments Automatically Using the Email Features 141Check the Include file attachments box Adding a Contact From an Email Message Working With Email Messages142 Adding an Online Address Book Using the Email Features 143 144 Using an Online Address Book Replying to a Message Using Links in MessagesUsing the Email Features 145 Finding Messages Deleting Messages Forwarding a Message146 Press Hold Using Email ShortcutsUsing the Email Features 147 Adding a Signature to Your Messages Customizing Your Email Settings Using the Email Features 149 150 Changing Email Download Settings Outlook Email AccountsPage 152 Changing Email Download Settings Other Email Accounts For Message Format, select either Html or Plain Text Using the Email Features 153 154 Working With Meeting Invitations Sending Email Messages From Within Another Application Using the Email Features 155 156 Using Messaging 157 Using Messaging 158 About MessagingSending and Receiving Messages Creating and Sending a Text Message Using Messaging 159 160 Creating and Sending a Multimedia Message Using Messaging 161Ringtones Midi Sound clips AMR, WAV 162 Using Messaging 163 164 Organizing Slides Within a Picture Message Receiving a Text Message Using Messaging 165 166 Viewing a Text MessageReceiving a Multimedia Message Viewing a Multimedia Message View detailed information about a recipient who is Using Messaging 167Forward the message Press Menu right softkey Reply to the message Press Menu right softkey 168 Using Messaging to Chat Adding a Contact From a Message Using Messaging 169 Message Status Icons Managing Your MessagesTo select one message Press Up or Down to highlight it Including a Callback Number With SMS Messages Customizing Your Messaging SettingsUsing Messaging 171 Sorting Your Messages Setting Picture and Video Message Options Select Windows Live Select Sign in to Windows Live Using Windows LiveTMSetting Up Windows Live Mail Using Messaging 173 174 Using Messaging 175 Using Windows Live MailSelect Windows Live Using Windows Live Messenger Using Messaging 177 Installing the Instant Messaging Application Setting Up and Using Instant MessagingSelect Instant Messaging Using Messaging 179 Setting Up Your Instant Messaging Accounts 180 Using Messaging 181 Signing In To and Using Instant Messaging Accounts 182 Changing Instant Messaging Community and Global Settings Browsing the Web 183 Browsing the Web 184 Viewing a Web Menu, and then select Full Screen again to turn it off Browsing the Web 185 186 Press OK to close Internet Explorer Mobile Working With FavoritesBrowsing the Web 187 Press Start and select Internet Explorer Creating a FavoriteViewing a Favorite Organizing Your Favorites Downloading Files and Images From a Web Working With Web PagesBrowsing the Web 189 190 Customizing Your Internet Explorer Mobile SettingsUsing the History List Copying Text From a Web Browsing the Web 191 192 History Empties the History list Using WorldMate ProClearing Internet Explorer Mobile Files On the Options screen, select Browsing History Select WorldMate Pro Installing WorldMate ProUsing WorldMate Pro Travel Information and Tools Select Get WorldMate Browsing the Web 195 Using Kinoma FreePlay 196 Select Kinoma FreePlayCheck the I accept the License Agreement box Open Kinoma FreePlay again Browsing the Web 197 Searching the Web From Your Today Screen 198 Using GPS Navigation Using GPS Navigation Select Sprint Navigation Using Sprint Navigation200 Using GPS Navigation 201 Setting Up an External GPS Device 202 Using Wireless Connections 203 Using Wireless Connections Why Use a Wi-Fi Connection? Connecting to a Wi-Fi Network204 Turning the Wi-Fi Feature On and Off Are There Different Types of Wi-Fi Networks?Using Wireless Connections 205 Connecting to an Open Network Wi-Fi Status Icons206 Using Wireless Connections 207 Connecting to a Secure Network 208 This is a device-to-device ad-hoc connection Leave Using Wireless Connections 209 210 Disconnecting From a Wi-Fi Network Using Wireless Connections 211 Customizing Wi-Fi Settings 212 Using Wireless Connections 213 Customizing Advanced Wi-Fi SettingsCustomizing Network Adapter Settings My network card connects to Sets the default network Setting Up a Bluetooth Connection Connecting to Devices With Bluetooth WirelessTechnology Using Wireless Connections 215 216 Receiving Information Over a Bluetooth Connection Sending Information Over a Bluetooth ConnectionUsing Wireless Connections 217 218 Beaming Information Beaming, shorten the distance and avoid bright sunlight Using Wireless Connections 219 Receiving Beamed Information Beaming a Record220 Open Comm Manager Using Wireless Connections 221 222 Your Portable Media Device 224 Synchronizing Your Media Files 225 Synchronizing Your Media Files Synchronizing Pictures, Videos, and Music Windows XP Synchronizing Your Pictures, Videos, and Music226 Smartphone Synchronizing Your Media Files 227 228 Synchronizing Pictures, Videos, and Music Windows Vista Working With Your Pictures and Videos 229 Working With Your Pictures and Videos 230 About Your CameraTaking Pictures and Videos Selecting Camera Modes Working With Your Pictures and Videos 231 Taking a Picture 232 Working With Your Pictures and Videos 233 Recording a Video 234 Working With Your Pictures and Videos 235 Customizing Your Camera Settings 236 Press Start and select Pictures & Videos Viewing Pictures and VideosViewing a Picture Viewing a Video 238 Viewing a Slide Show Sending Pictures and Videos Customizing Picture Playback SettingsWorking With Your Pictures and Videos 239 240 Organizing Pictures and Videos Working With Your Pictures and Videos 241 Using a Picture as the Today Screen Background Editing Pictures Adding a Picture to a Contact Entry242 Renaming a Picture or Video Deleting a Picture or VideoWorking With Your Pictures and Videos 243 244 Playing Media Files 245 Playing Media Files 246 AAC Playing Media Files 247 Synchronizing Windows Media Player Library Files 248 Check the Sync this device automatically box Playing Media Files 249 Playing Media Files 250 Playing Media Files 251 Working With Libraries Working With Playlists Playing Media Files 253 Customizing Windows Media Player Mobile 254 Your Wireless Organizer 256 Using the Organizer Features 257 Using the Organizer Features Adding a Contact Contacts258 Viewing or Changing Contact Information Using the Organizer Features 259 260 Viewing a Map of a Contact’s Address Finding a Contact in an Online Address Book Using the Organizer Features 261Deleting a Contact Customizing Contacts 262 Sending a contact Press Calendar Using the Organizer Features 263Calendar Displaying Your Calendar Creating an Untimed Event Creating an Appointment264 Using the Organizer Features 265 Adding an Alarm Reminder to an EventScheduling a Repeating Appointment Select Attendees and then select Add Required Attendee Sending a Meeting Request266 Sending an Appointment Using the Organizer Features 267Marking an Event as Sensitive 268 Organizing Your Schedule Deleting an Event Using the Organizer Features 269Customizing Calendar Adding a Task Tasks270 Using the Organizer Features 271 Customizing Tasks Checking Off a TaskOrganizing Your Tasks Deleting a Task Creating a Note Using the Organizer Features 273 Recording a Voice Note Select Location and then select Main memory or Storage Card Using the Organizer Features 275Creating a Note From a Template Organizing Your Notes 276 CalculatorDeleting a Note Customizing Notes Using the Organizer Features 277 Using the Calculator MemoryPerforming Calculations 278 Increasing Your Productivity 279 Increasing Your Productivity Synchronizing Files Windows XP Synchronizing Microsoft Office and Other Files280 Increasing Your Productivity 281 Synchronizing Files Windows Vista Where Are the Changes I Made to My File?282 Increasing Your Productivity 283 Word Mobile 284 Creating a DocumentFootnotes, endnotes, headers, and footers Select Word Mobile Increasing Your Productivity 285 Opening an Existing DocumentCreating a Document From a Template Finding or Replacing Text in a Document Saving a Copy of a Document Moving orCopying Text286 Formatting Paragraphs and Lists Formatting TextIncreasing Your Productivity 287 Organizing Your Documents Checking Spelling in a Document288 Customizing Word Mobile Deleting a DocumentIncreasing Your Productivity 289 290 PowerPoint MobileSelect PowerPoint Mobile Playing a Presentation Increasing Your Productivity 291 Setting Presentation Playback Options 292 Excel Mobile Increasing Your Productivity 293 294 Creating a WorkbookCreating a Workbook From a Template Select Excel Mobile Increasing Your Productivity 295 Viewing a Workbook 296 Calculating a SumEntering a Formula Referring to a Cell or Range in a Formula Increasing Your Productivity 297 Inserting a Function Adding Cells, Rows, and Columns Entering a Sequence Automatically298 Increasing Your Productivity 299 Formatting Cells 300 Formatting Rows and ColumnsRenaming a Worksheet Sorting Information in a Worksheet Filtering Information in a Worksheet Creating a ChartIncreasing Your Productivity 301 Finding or Replacing Information in a Workbook Formatting or Changing a Chart302 Deleting Cells, Rows, and Columns Organizing Your WorkbooksIncreasing Your Productivity 303 304 Customizing Excel Mobile Increasing Your Productivity 305 OneNote MobileCreating a New Note Select OneNote Mobile 306 Viewing or Editing an Existing Note Sorting your Notes Renaming a NoteIncreasing Your Productivity 307 308 Adobe Reader LEViewing a File Select Adobe Reader Increasing Your Productivity 309 Finding Text in a File Changing Display Options310 Increasing Your Productivity 311 312 Your Information and Settings 314 Managing Files and Applications 315 Managing Files and Applications Finding Information Using Search316 Press Option + Start to open File Explorer Exploring Files and FoldersManaging Files and Applications 317 318 Installing Applications Managing Files and Applications 319 Select Software Store 320 Installing Applications From Your Computer Getting Help With Third-Party Applications Installing Applications Onto an Expansion CardManaging Files and Applications 321 Sharing Information Removing Applications322 Managing Files and Applications 323 Using Expansion Cards 324 Inserting and Removing Expansion Cards Saving Files to an Expansion Card Opening Applications on an Expansion CardManaging Files and Applications 325 326 Managing Files and Applications 327 Viewing Available Expansion Card MemoryExploring Files on an Expansion Card Renaming Files on an Expansion Card 328 Accessing Information on a Remote ComputerEncrypting an Expansion Card Check the Encrypt files placed on storage cards box Managing Files and Applications 329 Accessing a Remote ComputerCustomizing Remote Desktop Mobile Select Remote Desktop Mobile 330 Synchronizing Information 331 Synchronizing Information 332 Setting Up Wireless Synchronization Synchronizing Information 333 334 Setting the Synchronization Schedule Synchronizing Information 335 Initiating a Wireless Sync Manually 336 Other Ways to Synchronize Synchronizing With Multiple Computers Synchronizing Over an Infrared ConnectionSynchronizing Information 337 338 Changing Which Applications Synchronize Synchronizing Information 339 Stopping Synchronization 340 Customizing Your Treo Pro Smartphone by Palm 341 Customizing Your Treo Pro SmartphonebyPalm 342 Today Screen SettingsSelecting Your Today Screen Background Changing the System Color Scheme Selecting Which Items Appear on Your TodayScreen System Sound SettingsCustomizing Your Treo Pro Smartphone by Palm 343 Selecting Sounds & Notifications Setting the Ringer SwitchOn the Personal tab, select Sounds & Notifications 344 Customizing Your Treo Pro Smartphone by Palm 345 346 Display and Appearance SettingsAdjusting the Brightness Changing the Text Size Customizing Your Treo Pro Smartphone by Palm 347 Aligning the Screen to Correct Tapping ProblemsSetting Display Formats On the Alignment tab, select Align Screen 348 Application SettingsArranging the Start Menu Reassigning Buttons Customizing Your Treo Pro Smartphone by Palm 349 Setting Up Voice CommandsUsing Voice Commands On the Personal tab, select Voice Command 350 Using Voice Command to Make CallsSay Examples Customizing Your Treo Pro Smartphone by Palm 351 352 Setting Onscreen Input Options Customizing Your Treo Pro Smartphone by Palm 353 354 Locking Your TreoPro Smartphone and Information Customizing Your Treo Pro Smartphone by Palm 355 Using Keyguard Using System Password Lock Using Auto-Keyguard and TouchscreenLockout356 Customizing Your Treo Pro Smartphone by Palm 357 358 Entering Owner Information Customizing Your Treo Pro Smartphone by Palm 359 System SettingsSetting the Date and Time On the Personal tab, select Owner Information 360 Synchronizing the Date, Time, and Time Zone With the Network Customizing Your Treo Pro Smartphone by Palm 361 Setting System Alarms Managing Identity Certificates Enabling Error Reporting362 Customizing Your Treo Pro Smartphone by Palm 363 Viewing Memory Usage 364 Viewing and Optimizing Power Settings Customizing Your Treo Pro Smartphone by Palm 365 Connection SettingsManaging ISP Settings On the Tasks tab, select Manage existing connections 366 Connecting to a VPN Customizing Your Treo Pro Smartphone by Palm 367 Setting Up a Proxy ServerOn the Tasks tab, select Set up my proxy server On the Tasks tab, select Add a new VPN server connection 368 Ending a Data ConnectionEnrolling a Domain Highlight Data Connection and press Center Customizing Your Treo Pro Smartphone by Palm 369 Purchasing Accessories for Your TreoPro Smartphone 370 Your Resources 372 Help 373 Help Transferring Information From Another Device Performing a Soft Reset Resetting Your Treo Pro SmartphonebyPalmHelp 375 376 Help 377 Performing a Hard Reset 378 Replacing the Battery Help 379 Applications Are Running Slower Than Usual Performance380 Help 381 Can’t Save or Access Files on an Expansion CardCan’t Charge the Battery Check the Receive all incoming beams box Screen Appears Blank Screen382 Help 383 Signal Strength Is WeakMy Smartphone Won’t Connect to the Wireless Network Network Connection My Smartphone Seems to Turn Off by Itself Can’t Tell If Data Services Are Available384 Can’t Send or Receive Text Messages My Smartphone Won’t Connect to the InternetHelp 385 On the Devices tab, select Add New Device Turn on Bluetooth box is checked in Bluetooth Settings386 Help 387 Synchronization Am in Sync Mode, But Synchronization Isn’t Working Select Set up my PCDesktop Sync Software Select Synchronize Desktop Sync Software Does Not Respond to a Sync Attempt 390 Help 391 My Windows Media Player Library Won’t Sync Synchronization Starts But Doesn’t Finish392 My Appointments Show Up in the Wrong TimeSlotAfterI Sync Can’t Synchronize Using a Bluetooth Connection 394 Exchange ActiveSync Wireless SynchronizationCan’t Synchronize With My Company’s Exchange Server My Scheduled Sync Doesn’t Work An Alert Tells Me That the Server Could Not Be Reached Check the Use above setting when roaming boxHelp 395 396 My Today Screen Settings Are Not Restored AfteraHardReset Have Problems Sending and Receiving Email Have Problems Using My AccountHelp 397 Scheduled Email Synchronization Is Not Working Have Problems Sending Email Imap and POP Accounts398 My vCard or vCal Email Attachment Isn’t ForwardingCorrectly Have Problems Sending Email Exchange Server AccountHelp 399 Secure Site Refuses to Permit a Transaction Can’t Access aWeb An Image or Map Is Too Small on My SmartphoneScreen Help 401 CameraMy Camera Won’t Take Pictures Camera Preview Image Looks Strange 402 Third-Party Applications Getting More Help Making Room on Your TreoPro SmartphoneHelp 403 Is Your Voice Too Quiet on the Other End? Voice QualityIs the Other Person Hearing an Echo? Are You Hearing Your Own Voice Echo? Glossary 405 Glossary 406 Glossary 407 408 Your Safety and Specifications 410 Important Safety Information 411 Important Safety Information FCC Statements Important Safety Information Antenna Care/Unauthorized Modifications Important Safety Information 413Industry Canada Maximum Scaled SAR Values FCC RF Safety Exposure Important Safety Information 415 Hearing Aid Compatibility HAC Using Your Phone With a Hearing Device Important Safety Information 417 Battery HandlingGetting the Best Hearing Device Experience With Your Device Protecting Your Battery Important Safety Information 419 Power SpecificationsAC Power Adapter source Foxlink Battery Source Palm 420 Important Safety Information User SafetyOperational Warnings Important Safety Information 421 422 Important Safety Information Important Safety Information 423 424 Important Safety Information Product Handling & Safety Important Safety Information 425 Driving Safety Tips Overview Driving Safety426 Important Safety Information Important Safety Information 427 Driving Safety Tips Details 428 Important Safety Information End User Notice Important Safety Information 429 Hands-Free Capability ESD Safety430 Important Safety Information General Operation ESD-Susceptible Equipment Precautions Against ESDImportant Safety Information 431 Description of ESD Owner’s Record 432 Important Safety InformationConditions That Enhance ESD Occurrences Specifications 433 Specifications 434 Specifications Specifications 435 436 Specifications 437 438 Index 439 Index Index 440 Index 441 Viewing information about 167 audio. See sounds Index 442 Index 443 Index 444 Phone numbers 78, 80 pictures or videos Index 445 Index 446 Index 447 Index 448 Index 449 Index 450 Index 451 Index 452 Index 453 Index 454 Index 455 Index 456 Index 457 Index 458 Index 459 Play Sound list 361 Playback screen 253 playing Index 460 SD cards. See expansion cards searching Index 461 Index 462 Index 463 Index 464 Marking as completed 271, 272 prioritizing Sending Index 465 Index 466 Media libraries 251 operating system 374 Pocket Express Index 467 Index 468