Using an Online Address Book

You can access contact information, such as an email address or phone number, from your organization’s online address book or Global Address List (GAL). To access a GAL, make sure you are accessing either Microsoft Exchange Server 2007 or Microsoft Exchange Server 2003 upgraded to Service Pack 2.

Before You Begin

Add access to an online address book to your Treo Pro smartphone (see “Adding an Online Address Book” on page 143).

1.In a new message, select To.

2.Press Menu (right softkey) and select Add Recipient.

3.Press Menu (right softkey) and select Company Directory.

4.Enter the contact name (in part or in full) as it appears in the directory, and then press Find (left softkey). (You must spell the contact name correctly.)

Did you know?

You can use the Global Address List to search for a contact. In Contacts, press Menu (right softkey), and then select Company Directory. When sending a meeting request, select Attendees, select Add Required Attendee or Add Optional Attendee, and then press Menu (right softkey), and select Company Directory.

Tip

When you sync your Microsoft Outlook email account with your computer (as opposed to wireless synchronization with an Exchange server), disable your online address books to avoid errors. Press Menu (right softkey) and select Tools > Options. Select Address, select each online address book, and then uncheck the Check name against this server box. Be sure to turn this option back on if you synchronize other email accounts.

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Section 3B: Using the Email Features

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