Help 373 | Palm TREOPROBLKSPT specs

Section 7A

Help

In This Section

♦Transferring Information From Another Device

♦Trouble Installing the Desktop Software on a Windows XP Computer?

♦Resetting Your Treo™ Pro SmartphonebyPalm

♦Performance

♦Screen

♦Network Connection

♦Synchronization

♦Email

♦Web

♦Camera

♦Third-Party Applications

♦Making Room on Your TreoPro Smartphone

♦Voice Quality

Section 7A: Help

373

Help

Image 373

Palm TREOPROBLKSPT manual Help 373

Contents

Sprint Service Intellectual Property Notices End User Notice Page Table of Contents Web and Data Services and Other Wireless Connections 199 3C. Using Messaging 229 225245 331 315 6C. Customizing Your Treo Pro Smartphone by Palm Your Resources Index Page Introduction While Using Your Treo Pro SmartphonebyPalm Where to Learn MoreFor a Quick Introduction If You Need More Information Sprint Managing Your AccountOnline sprint.com From the Today Screen on Your TreoPro Smartphone Sprint Operator Services Your Setup Page Setting Up Your Treo Pro Smartphone by Palm Setting Up Your Treo Pro SmartphonebyPalm Hardware What You NeedDocumentation Software Front View Your TreoPro Smartphone Setting Up Your Treo Pro Smartphone by Palm Back View Setting Up Your Treo Pro Smartphone by Palm Removing the Back Panel Charging the Battery Tip Checking Battery Power Maximizing Battery Life Did you know? Setting Up Your Treo Pro Smartphone by Palm Setting Up Service Setting Up Service Turning Your TreoPro Smartphone On and Off Activating Your Treo Pro SmartphonebyPalm End Center Phone/Talk Start Calendar Messaging Waking Up the Screen and Turning It Off To turn your phone on Turning Your Phone On and OffTo turn your phone off Making Your First Call What’s My Phone Number? Adjusting Call Volume To set up your voicemail Setting Up Your Voicemail Account Password Creating Sprint Account PasswordsVoicemail Password Data Services Password Connecting to Your Computer Connecting to Your Computer Synchronizing With Desktop Sync Software Synchronization Methods What Can I Synchronize? Synchronizing Wirelessly With Microsoft Exchange Server Did you know? Computer System Requirements Setting Up Your Computer for Synchronization Connecting Computer Switching Between Sync Mode and Setup Mode Using the Desktop Sync Software Synchronizing With a USB Connection Powered hub Connecting to Your Computer Your Treo Pro Smartphone by Palm Page Moving Around on Your Treo Pro Smartphone Moving Around on Your Treo Pro Smartphone Moving Around on the Screen Scrolling Through Screens Highlighting and Selecting Items Closing Screens Highlighting Text Selecting Menu Items Using the Softkeys Selecting Items in a Shortcut Menu Selecting Options in a List Using the Keyboard Entering Lowercase and Uppercase Letters Understanding the Backlight Entering Passwords Entering Numbers, Punctuation, and SymbolsCaps Lock, press Shift or again Entering Other Symbols and Accented Characters Press Alt Then press… To select… Ä â ã å æ Symbols and Accented CharactersOr B Ë ê Or F Or L Ö ô œ õ + E ¼ ½ + R + T + J + H € £ ¥ ¢ + K + N Press Alt Then press… To select… Selecting Onscreen Input Methods Setting Onscreen Input Options on Using the Start Menu Using the ButtonsOpening and Closing Applications To Pocket Express, and so on Closing Applications Defining Exclusive Programs Switching Among Open Applications With the Quick MenuSelect Add Exclusive Customizing the Quick Menu Using Your Today Screen Moving Around on Your Treo Pro Smartphone Using the Phone Features Using the Phone Features Making Calls Accessing Your Today ScreenDialing With the Keyboard Dialing by Contact Name Dialing by Company Name Dialing With a Speed-Dial ButtonDialing From a Web Page or Message Redialing a Recently Called Number Dialing Your National Emergency Number Working With Called Numbers Dialing Using the Onscreen Keypad Press Phone/Talk Working With Recently Called Numbers Viewing All of Your Calls Receiving Calls Tip Setting Up Voicemail Using VoicemailRetrieving Voicemail From a Notification Retrieving Voicemail Messages From the Today Screen Clearing the Voicemail Icon What Can I Do When I’m On a Call? Returning to a Call From Another Application Saving Phone Numbers Ending a Call Forwarding Calls Answering a Second Call Call Waiting Managing Multiple CallsMaking a Second Call Making a Conference Call Assigning Speed-Dial Numbers Or Down to scroll the list of available speed-dial numbers Headset Specifications Using a Phone Headset Using a Hands-Free Device With Bluetooth Wireless Technology Selecting Ringtones and Vibrate Settings Customizing Phone SettingsOn the Personal tab, select Sounds & Notifications Tip Assigning a Picture and Ringtone ID to a Contact Adjusting Volume Settings Select Get Settings Selecting Your Location Privacy SettingEnabling Support for a TTY Device 100 Off Select Get Settings Using the Phone Features 101 Setting Your Long Distance Dialing PreferencesAutomatically Adding a 1 for Long Distance Dialing 102 Receiving Voice Calls During an Active Data Connection Using the Phone Features 103 Selecting Your Call SettingsEnabling the Voicemail Beacon Enabling Automatic Answering With a Headset Controlling Your Roaming Experience Feature Availability104 Using the Phone Features 105 Setting Roaming Preferences Setting a Roaming Alert Checking Signal Strength and Phone Status106 Using the Phone Features 107 108 Using the Phone Features 109 110 Web and Data Services and Other Wireless Connections 112 Using Web and Data Services 113 Using Web and Data Services Accessing Data Services Getting Started With Data ServicesEnabling Data Services Data Services User Name Data Services Symbols on Your Screen Using Your Treo Pro SmartphonebyPalm as a ModemData Services Billing Information Using Web and Data Services 115 To set up USB Internet Sharing Setting Up an Internet Connection With Your ComputerSelect Start Programs Internet Sharing Begin Using Web and Data Services 117 To access your Sprint TV channels Using Sprint TV Using Web and Data Services 119 Using the Sprint Music StoreSelect Sprint Music Initializing Your Pocket Express Service Using Pocket ExpressType field, select Windows Media Audio File Select Pocket Express 120 Using Web and Data Services 121 Accessing Pocket Express InformationSelect Pocket Express To automatically retrieve updates To manually retrieve updatesUpdating Pocket Express Information Set the Frequency and Begin Time Using the Email Features 123 Using the Email Features Getting Started With Email Using the Email Features 125 Setting Up an Exchange Server AccountGetting Information From a Microsoft Exchange Server Microsoft Direct Push Technology 126 Select ActiveSync Using the Email Features 127 128 Setting a Sync Schedule With an Exchange Server Setting Up an Imap or POP Email AccountUsing the Email Features 129 Press Messaging Select Setup E-mail Setting Up Messaging to Work With Common Providers130 Using the Email Features 131 Setting Up Messaging to Work With Other Providers Using the Email Features 133 134 Outgoing Smtp mail server Enter the server name Editing and Deleting Email Accounts Using the Email Features 135Press Messaging Deleting a Microsoft Exchange Server Outlook Account Windows Mobile Device Center Open Mobile Device Settings Sending and Receiving Email Messages Using the Email Features 137Selecting Which Email Account to Use Creating and Sending an Email Message 138 Select Spell Check Receiving Email Messages Using the Email Features 139 140 Receiving Attachments Downloading Attachments Automatically Using the Email Features 141Check the Include file attachments box Adding a Contact From an Email Message Working With Email Messages142 Adding an Online Address Book Using the Email Features 143 144 Using an Online Address Book Using the Email Features 145 Using Links in MessagesFinding Messages Replying to a Message Deleting Messages Forwarding a Message146 Using the Email Features 147 Using Email ShortcutsAdding a Signature to Your Messages Press Hold Customizing Your Email Settings Using the Email Features 149 150 Changing Email Download Settings Outlook Email AccountsPage 152 Changing Email Download Settings Other Email Accounts For Message Format, select either Html or Plain Text Using the Email Features 153 154 Working With Meeting Invitations Sending Email Messages From Within Another Application Using the Email Features 155 156 Using Messaging 157 Using Messaging Sending and Receiving Messages About MessagingCreating and Sending a Text Message 158 Using Messaging 159 160 Creating and Sending a Multimedia Message Using Messaging 161Ringtones Midi Sound clips AMR, WAV 162 Using Messaging 163 164 Organizing Slides Within a Picture Message Receiving a Text Message Using Messaging 165 Receiving a Multimedia Message Viewing a Text MessageViewing a Multimedia Message 166 Forward the message Press Menu right softkey Using Messaging 167Reply to the message Press Menu right softkey View detailed information about a recipient who is 168 Using Messaging to Chat Adding a Contact From a Message Using Messaging 169 Message Status Icons Managing Your MessagesTo select one message Press Up or Down to highlight it Using Messaging 171 Customizing Your Messaging SettingsSorting Your Messages Including a Callback Number With SMS Messages Setting Picture and Video Message Options Setting Up Windows Live Mail Using Windows LiveTMUsing Messaging 173 Select Windows Live Select Sign in to Windows Live 174 Using Messaging 175 Using Windows Live MailSelect Windows Live Using Windows Live Messenger Using Messaging 177 Installing the Instant Messaging Application Setting Up and Using Instant MessagingSelect Instant Messaging Using Messaging 179 Setting Up Your Instant Messaging Accounts 180 Using Messaging 181 Signing In To and Using Instant Messaging Accounts 182 Changing Instant Messaging Community and Global Settings Browsing the Web 183 Browsing the Web 184 Viewing a Web Menu, and then select Full Screen again to turn it off Browsing the Web 185 186 Press OK to close Internet Explorer Mobile Working With FavoritesBrowsing the Web 187 Viewing a Favorite Creating a FavoriteOrganizing Your Favorites Press Start and select Internet Explorer Downloading Files and Images From a Web Working With Web PagesBrowsing the Web 189 Using the History List Customizing Your Internet Explorer Mobile SettingsCopying Text From a Web 190 Browsing the Web 191 192 Clearing Internet Explorer Mobile Files Using WorldMate ProOn the Options screen, select Browsing History History Empties the History list Using WorldMate Pro Travel Information and Tools Installing WorldMate ProSelect Get WorldMate Select WorldMate Pro Browsing the Web 195 Using Kinoma FreePlay Check the I accept the License Agreement box Select Kinoma FreePlayOpen Kinoma FreePlay again 196 Browsing the Web 197 Searching the Web From Your Today Screen 198 Using GPS Navigation Using GPS Navigation Select Sprint Navigation Using Sprint Navigation200 Using GPS Navigation 201 Setting Up an External GPS Device 202 Using Wireless Connections 203 Using Wireless Connections Why Use a Wi-Fi Connection? Connecting to a Wi-Fi Network204 Turning the Wi-Fi Feature On and Off Are There Different Types of Wi-Fi Networks?Using Wireless Connections 205 Connecting to an Open Network Wi-Fi Status Icons206 Using Wireless Connections 207 Connecting to a Secure Network 208 This is a device-to-device ad-hoc connection Leave Using Wireless Connections 209 210 Disconnecting From a Wi-Fi Network Using Wireless Connections 211 Customizing Wi-Fi Settings 212 Customizing Network Adapter Settings Customizing Advanced Wi-Fi SettingsMy network card connects to Sets the default network Using Wireless Connections 213 Setting Up a Bluetooth Connection Connecting to Devices With Bluetooth WirelessTechnology Using Wireless Connections 215 216 Receiving Information Over a Bluetooth Connection Sending Information Over a Bluetooth ConnectionUsing Wireless Connections 217 218 Beaming Information Beaming, shorten the distance and avoid bright sunlight Using Wireless Connections 219 Receiving Beamed Information Beaming a Record220 Open Comm Manager Using Wireless Connections 221 222 Your Portable Media Device 224 Synchronizing Your Media Files 225 Synchronizing Your Media Files Synchronizing Pictures, Videos, and Music Windows XP Synchronizing Your Pictures, Videos, and Music226 Smartphone Synchronizing Your Media Files 227 228 Synchronizing Pictures, Videos, and Music Windows Vista Working With Your Pictures and Videos 229 Working With Your Pictures and Videos Taking Pictures and Videos About Your CameraSelecting Camera Modes 230 Working With Your Pictures and Videos 231 Taking a Picture 232 Working With Your Pictures and Videos 233 Recording a Video 234 Working With Your Pictures and Videos 235 Customizing Your Camera Settings 236 Viewing a Picture Viewing Pictures and VideosViewing a Video Press Start and select Pictures & Videos 238 Viewing a Slide Show Sending Pictures and Videos Customizing Picture Playback SettingsWorking With Your Pictures and Videos 239 240 Organizing Pictures and Videos Working With Your Pictures and Videos 241 Using a Picture as the Today Screen Background Editing Pictures Adding a Picture to a Contact Entry242 Renaming a Picture or Video Deleting a Picture or VideoWorking With Your Pictures and Videos 243 244 Playing Media Files 245 Playing Media Files 246 AAC Playing Media Files 247 Synchronizing Windows Media Player Library Files 248 Check the Sync this device automatically box Playing Media Files 249 Playing Media Files 250 Playing Media Files 251 Working With Libraries Working With Playlists Playing Media Files 253 Customizing Windows Media Player Mobile 254 Your Wireless Organizer 256 Using the Organizer Features 257 Using the Organizer Features Adding a Contact Contacts258 Viewing or Changing Contact Information Using the Organizer Features 259 260 Viewing a Map of a Contact’s Address Deleting a Contact Using the Organizer Features 261Customizing Contacts Finding a Contact in an Online Address Book 262 Sending a contact Calendar Using the Organizer Features 263Displaying Your Calendar Press Calendar Creating an Untimed Event Creating an Appointment264 Using the Organizer Features 265 Adding an Alarm Reminder to an EventScheduling a Repeating Appointment Select Attendees and then select Add Required Attendee Sending a Meeting Request266 Sending an Appointment Using the Organizer Features 267Marking an Event as Sensitive 268 Organizing Your Schedule Deleting an Event Using the Organizer Features 269Customizing Calendar Adding a Task Tasks270 Using the Organizer Features 271 Organizing Your Tasks Checking Off a TaskDeleting a Task Customizing Tasks Creating a Note Using the Organizer Features 273 Recording a Voice Note Creating a Note From a Template Using the Organizer Features 275Organizing Your Notes Select Location and then select Main memory or Storage Card Deleting a Note CalculatorCustomizing Notes 276 Using the Organizer Features 277 Using the Calculator MemoryPerforming Calculations 278 Increasing Your Productivity 279 Increasing Your Productivity Synchronizing Files Windows XP Synchronizing Microsoft Office and Other Files280 Increasing Your Productivity 281 Synchronizing Files Windows Vista Where Are the Changes I Made to My File?282 Increasing Your Productivity 283 Word Mobile Footnotes, endnotes, headers, and footers Creating a DocumentSelect Word Mobile 284 Creating a Document From a Template Opening an Existing DocumentFinding or Replacing Text in a Document Increasing Your Productivity 285 Saving a Copy of a Document Moving orCopying Text286 Formatting Paragraphs and Lists Formatting TextIncreasing Your Productivity 287 Organizing Your Documents Checking Spelling in a Document288 Customizing Word Mobile Deleting a DocumentIncreasing Your Productivity 289 Select PowerPoint Mobile PowerPoint MobilePlaying a Presentation 290 Increasing Your Productivity 291 Setting Presentation Playback Options 292 Excel Mobile Increasing Your Productivity 293 Creating a Workbook From a Template Creating a WorkbookSelect Excel Mobile 294 Increasing Your Productivity 295 Viewing a Workbook Entering a Formula Calculating a SumReferring to a Cell or Range in a Formula 296 Increasing Your Productivity 297 Inserting a Function Adding Cells, Rows, and Columns Entering a Sequence Automatically298 Increasing Your Productivity 299 Formatting Cells Renaming a Worksheet Formatting Rows and ColumnsSorting Information in a Worksheet 300 Filtering Information in a Worksheet Creating a ChartIncreasing Your Productivity 301 Finding or Replacing Information in a Workbook Formatting or Changing a Chart302 Deleting Cells, Rows, and Columns Organizing Your WorkbooksIncreasing Your Productivity 303 304 Customizing Excel Mobile Creating a New Note OneNote MobileSelect OneNote Mobile Increasing Your Productivity 305 306 Viewing or Editing an Existing Note Sorting your Notes Renaming a NoteIncreasing Your Productivity 307 Viewing a File Adobe Reader LESelect Adobe Reader 308 Increasing Your Productivity 309 Finding Text in a File Changing Display Options310 Increasing Your Productivity 311 312 Your Information and Settings 314 Managing Files and Applications 315 Managing Files and Applications Finding Information Using Search316 Press Option + Start to open File Explorer Exploring Files and FoldersManaging Files and Applications 317 318 Installing Applications Managing Files and Applications 319 Select Software Store 320 Installing Applications From Your Computer Getting Help With Third-Party Applications Installing Applications Onto an Expansion CardManaging Files and Applications 321 Sharing Information Removing Applications322 Managing Files and Applications 323 Using Expansion Cards 324 Inserting and Removing Expansion Cards Saving Files to an Expansion Card Opening Applications on an Expansion CardManaging Files and Applications 325 326 Exploring Files on an Expansion Card Viewing Available Expansion Card MemoryRenaming Files on an Expansion Card Managing Files and Applications 327 Encrypting an Expansion Card Accessing Information on a Remote ComputerCheck the Encrypt files placed on storage cards box 328 Customizing Remote Desktop Mobile Accessing a Remote ComputerSelect Remote Desktop Mobile Managing Files and Applications 329 330 Synchronizing Information 331 Synchronizing Information 332 Setting Up Wireless Synchronization Synchronizing Information 333 334 Setting the Synchronization Schedule Synchronizing Information 335 Initiating a Wireless Sync Manually 336 Other Ways to Synchronize Synchronizing With Multiple Computers Synchronizing Over an Infrared ConnectionSynchronizing Information 337 338 Changing Which Applications Synchronize Synchronizing Information 339 Stopping Synchronization 340 Customizing Your Treo Pro Smartphone by Palm 341 Customizing Your Treo Pro SmartphonebyPalm Selecting Your Today Screen Background Today Screen SettingsChanging the System Color Scheme 342 Selecting Which Items Appear on Your TodayScreen System Sound SettingsCustomizing Your Treo Pro Smartphone by Palm 343 Selecting Sounds & Notifications Setting the Ringer SwitchOn the Personal tab, select Sounds & Notifications 344 Customizing Your Treo Pro Smartphone by Palm 345 Adjusting the Brightness Display and Appearance SettingsChanging the Text Size 346 Setting Display Formats Aligning the Screen to Correct Tapping ProblemsOn the Alignment tab, select Align Screen Customizing Your Treo Pro Smartphone by Palm 347 Arranging the Start Menu Application SettingsReassigning Buttons 348 Using Voice Commands Setting Up Voice CommandsOn the Personal tab, select Voice Command Customizing Your Treo Pro Smartphone by Palm 349 Say Using Voice Command to Make CallsExamples 350 Customizing Your Treo Pro Smartphone by Palm 351 352 Setting Onscreen Input Options Customizing Your Treo Pro Smartphone by Palm 353 354 Locking Your TreoPro Smartphone and Information Customizing Your Treo Pro Smartphone by Palm 355 Using Keyguard Using System Password Lock Using Auto-Keyguard and TouchscreenLockout356 Customizing Your Treo Pro Smartphone by Palm 357 358 Entering Owner Information Setting the Date and Time System SettingsOn the Personal tab, select Owner Information Customizing Your Treo Pro Smartphone by Palm 359 360 Synchronizing the Date, Time, and Time Zone With the Network Customizing Your Treo Pro Smartphone by Palm 361 Setting System Alarms Managing Identity Certificates Enabling Error Reporting362 Customizing Your Treo Pro Smartphone by Palm 363 Viewing Memory Usage 364 Viewing and Optimizing Power Settings Managing ISP Settings Connection SettingsOn the Tasks tab, select Manage existing connections Customizing Your Treo Pro Smartphone by Palm 365 366 Connecting to a VPN On the Tasks tab, select Set up my proxy server Setting Up a Proxy ServerOn the Tasks tab, select Add a new VPN server connection Customizing Your Treo Pro Smartphone by Palm 367 Enrolling a Domain Ending a Data ConnectionHighlight Data Connection and press Center 368 Customizing Your Treo Pro Smartphone by Palm 369 Purchasing Accessories for Your TreoPro Smartphone 370 Your Resources 372 Help 373 Help Transferring Information From Another Device Performing a Soft Reset Resetting Your Treo Pro SmartphonebyPalmHelp 375 376 Help 377 Performing a Hard Reset 378 Replacing the Battery Help 379 Applications Are Running Slower Than Usual Performance380 Can’t Charge the Battery Can’t Save or Access Files on an Expansion CardCheck the Receive all incoming beams box Help 381 Screen Appears Blank Screen382 My Smartphone Won’t Connect to the Wireless Network Signal Strength Is WeakNetwork Connection Help 383 My Smartphone Seems to Turn Off by Itself Can’t Tell If Data Services Are Available384 Can’t Send or Receive Text Messages My Smartphone Won’t Connect to the InternetHelp 385 On the Devices tab, select Add New Device Turn on Bluetooth box is checked in Bluetooth Settings386 Help 387 Synchronization Desktop Sync Software Select Set up my PCSelect Synchronize Am in Sync Mode, But Synchronization Isn’t Working Desktop Sync Software Does Not Respond to a Sync Attempt 390 Help 391 My Windows Media Player Library Won’t Sync Synchronization Starts But Doesn’t Finish392 My Appointments Show Up in the Wrong TimeSlotAfterI Sync Can’t Synchronize Using a Bluetooth Connection Can’t Synchronize With My Company’s Exchange Server Exchange ActiveSync Wireless SynchronizationMy Scheduled Sync Doesn’t Work 394 An Alert Tells Me That the Server Could Not Be Reached Check the Use above setting when roaming boxHelp 395 396 My Today Screen Settings Are Not Restored AfteraHardReset Have Problems Sending and Receiving Email Have Problems Using My AccountHelp 397 Scheduled Email Synchronization Is Not Working Have Problems Sending Email Imap and POP Accounts398 My vCard or vCal Email Attachment Isn’t ForwardingCorrectly Have Problems Sending Email Exchange Server AccountHelp 399 Web Can’t Access aAn Image or Map Is Too Small on My SmartphoneScreen Secure Site Refuses to Permit a Transaction My Camera Won’t Take Pictures CameraCamera Preview Image Looks Strange Help 401 402 Third-Party Applications Getting More Help Making Room on Your TreoPro SmartphoneHelp 403 Is the Other Person Hearing an Echo? Voice QualityAre You Hearing Your Own Voice Echo? Is Your Voice Too Quiet on the Other End? Glossary 405 Glossary 406 Glossary 407 408 Your Safety and Specifications 410 Important Safety Information 411 Important Safety Information FCC Statements Important Safety Information Antenna Care/Unauthorized Modifications Important Safety Information 413Industry Canada Maximum Scaled SAR Values FCC RF Safety Exposure Important Safety Information 415 Hearing Aid Compatibility HAC Using Your Phone With a Hearing Device Important Safety Information 417 Battery HandlingGetting the Best Hearing Device Experience With Your Device Protecting Your Battery AC Power Adapter source Foxlink Power SpecificationsBattery Source Palm Important Safety Information 419 420 Important Safety Information User SafetyOperational Warnings Important Safety Information 421 422 Important Safety Information Important Safety Information 423 424 Important Safety Information Product Handling & Safety Important Safety Information 425 Driving Safety Tips Overview Driving Safety426 Important Safety Information Important Safety Information 427 Driving Safety Tips Details 428 Important Safety Information End User Notice Important Safety Information 429 430 Important Safety Information ESD SafetyGeneral Operation Hands-Free Capability Important Safety Information 431 Precautions Against ESDDescription of ESD ESD-Susceptible Equipment Owner’s Record 432 Important Safety InformationConditions That Enhance ESD Occurrences Specifications 433 Specifications 434 Specifications Specifications 435 436 Specifications 437 438 Index 439 Index Index 440 Index 441 Viewing information about 167 audio. See sounds Index 442 Index 443 Index 444 Phone numbers 78, 80 pictures or videos Index 445 Index 446 Index 447 Index 448 Index 449 Index 450 Index 451 Index 452 Index 453 Index 454 Index 455 Index 456 Index 457 Index 458 Index 459 Play Sound list 361 Playback screen 253 playing Index 460 SD cards. See expansion cards searching Index 461 Index 462 Index 463 Index 464 Marking as completed 271, 272 prioritizing Sending Index 465 Index 466 Media libraries 251 operating system 374 Pocket Express Index 467 Index 468