Palm TREOPROBLKSPT Help

Section 7A: Help 373

Help

Help

Section 7A

In This Section

⽧Transferring Information From Another Device

⽧Trouble Installing the Desktop Software on a Windows XP Computer?

⽧Resetting Your Treo™ Pro Smartphoneby Palm

⽧Performance

⽧Screen

⽧Network Connection

⽧Synchronization

⽧Email

⽧Web

⽧Camera

⽧Third-Party Applications

⽧Making Room on Your TreoPro Smartphone

⽧Voice Quality

Contents

Main Intellectual Property Notices Disclaimer and Limitation of Liability Palm Take Back and Recycling Program End User Notice General Operation Page Table of Contents Section 3: Web and Data Services and Other Wireless Connections . . . . . . . . . . . . . 111 Page Page Page Page Page Page Introduction Where to Learn More For a Quick Introduction While Using Your Treo Pro Smartphoneby Palm If You Need More Information Managing Your Account Sprint 411 Page Page Page Page What You Need Hardware Documentation Software Your TreoPro Smartphone Page Page Page Page Charging the Battery * Checking Battery Power * Maximizing Battery Life Page Page Setting Up Service Section 1B Activating Your Treo Pro Smartphoneby Palm Turning Your Treo Pro Smartphone On and Off Waking Up the Screen and Turning It Off Turning Your Phone On and Off Making Your First Call Page Setting Up Your Voicemail Creating Sprint Account Passwords Connecting to Your Computer Section 1C Synchronization Methods Synchronizing With Desktop Sync Software Synchronizing Wirelessly With Microsoft Exchange Server What Can I Synchronize? Page Page Setting Up Your Computer for Synchronization System Requirements Installing Desktop Sync Software: Windows XP and Windows Vista Page Switching Between Sync Mode and Setup Mode Using the Desktop Sync Software Synchronizing With a USB Connection Page Page Page Page Page Moving Around on the Screen Scrolling Through Screens Closing Screens Highlighting and Selecting Items Highlighting Text Using the Softkeys Selecting Menu Items Selecting Items in a Shortcut Menu Selecting Options in a List Section 2A: Moving Around on Your Treo Pro Smartphone 61 Using the Keyboard Understanding the Backlight Entering Lowercase and Uppercase Letters Entering Numbers, Punctuation, and Symbols Entering Passwords Entering Other Symbols and Accented Characters Symbols and Accented Characters Page Selecting Onscreen Input Methods Opening and Closing Applications Using the Buttons Using the Start Menu Section 2A: Moving Around on Your Treo Pro Smartphone 69 Did you know? Tip Closing Applications Defining Exclusive Programs Switching Among Open Applications With the Quick Menu Customizing the Quick Menu Using Your Today Screen Page Using the Phone Features Section 2B Page Dialing by Contact Name Dialing With a Speed-Dial Button Dialing by Company Name Dialing From a Web Page or Message Dialing Your National Emergency Number Redialing a Recently Called Number Dialing Using the Onscreen Keypad Working With Called Numbers Working With Recently Called Numbers Viewing All of Your Calls Receiving Calls Page Using Voicemail Setting Up Voicemail Retrieving Voicemail From a Notification Retrieving Voicemail Messages From the Today Screen Clearing the Voicemail Icon What Can I Do When Im On a Call? Returning to a Call From Another Application Ending a Call Saving Phone Numbers Forwarding Calls Managing Multiple Calls Answering a Second Call (Call Waiting) Making a Second Call Making a Conference Call Assigning Speed-Dial Numbers Page Using a Phone Headset Headset Specifications Using a Hands-Free Device With Bluetooth Wireless Technology Customizing Phone Settings Selecting Ringtones and Vibrate Settings Page Adjusting Volume Settings Assigning a Picture and Ringtone ID to a Contact Selecting Your Location Privacy Setting Enabling Support for a TTY Device Page Automatically Adding a 1 for Long Distance Dialing Setting Your Long Distance Dialing Preferences Receiving Voice Calls During an Active Data Connection Enabling the Voicemail Beacon Enabling Automatic Answering With a Headset Selecting Your Call Settings Controlling Your Roaming Experience Feature Availability Setting Roaming Preferences Setting a Roaming Alert Checking Signal Strength and Phone Status Page Page Page Page Page Page Using Web and Data Services Section 3A Getting Started With Data Services Enabling Data Services Accessing Data Services Data Services User Name Data Services Symbols on Your Screen Using Your Treo Pro Smartphoneby Palm as a Modem Setting Up an Internet Connection With Your Computer Page Using Sprint TV Using the Sprint Music Store Using Pocket Express Initializing Your Pocket Express Service Accessing Pocket Express Information Updating Pocket Express Information Using the Email Features Section 3B Getting Started With Email Getting Information From a Microsoft Exchange Server Microsoft Direct Push Technology Setting Up an Exchange Server Account Page Page Page Setting a Sync Schedule With an Exchange Server Setting Up an IMAP or POP Email Account Setting Up Messaging to Work With Common Providers Page Setting Up Messaging to Work With Other Providers Page Page Editing and Deleting Email Accounts Deleting a Microsoft Exchange Server Outlook Account Sending and Receiving Email Messages Selecting Which Email Account to Use Creating and Sending an Email Message Page Receiving Email Messages Receiving Attachments Downloading Attachments Automatically Working With Email Messages Adding a Contact From an Email Message Adding an Online Address Book Using an Online Address Book Finding Messages Using Links in Messages Replying to a Message Forwarding a Message Deleting Messages Using Email Shortcuts Adding a Signature to Your Messages Customizing Your Email Settings Page Changing Email Download Settings: Outlook Email Accounts Page Changing Email Download Settings: Other Email Accounts Page Working With Meeting Invitations Sending Email Messages From Within Another Application Page Using Messaging Section 3C About Messaging Sending and Receiving Messages Creating and Sending a Text Message Page Page Creating and Sending a Multimedia Message Page Page Organizing Slides Within a Picture Message Receiving a Text Message Viewing a Text Message Receiving a Multimedia Message Viewing a Multimedia Message Page Using Messaging to Chat Using Links in Messages Adding a Contact From a Message Managing Your Messages Message Status Icons Deleting Messages Sorting Your Messages Customizing Your Messaging Settings Including a Callback Number With SMS Messages Setting Picture and Video Message Options Using Windows Live Setting Up Windows Live Mail Page Using Windows Live Mail Using Windows Live Messenger Page Setting Up and Using Instant Messaging Installing the Instant Messaging Application Setting Up Your Instant Messaging Accounts Page Signing In To and Using Instant Messaging Accounts Changing Instant Messaging Community and Global Settings Browsing the Web Section 3D Viewing a Web Page Page Page Working With Favorites Creating a Favorite Viewing a Favorite Organizing Your Favorites Working With Web Pages Downloading Files and Images From a Web Page Copying Text From a Web Page Using the History List Customizing Your Internet Explorer Mobile Settings Page Page Clearing Internet Explorer Mobile Files Using WorldMate Pro Installing WorldMate Pro Using WorldMate Pro Travel Information and Tools Using Kinoma FreePlay Page Searching the Web From Your Today Screen Page Page Using Sprint Navigation Using GPS Setting Up an External GPS Device Page Using Wireless Connections Section 3F Connecting to a Wi-Fi Network Why Use a Wi-Fi Connection? Are There Different Types of Wi-Fi Networks? Turning the Wi-Fi Feature On and Off Wi-Fi Status Icons Connecting to an Open Network Connecting to a Secure Network Page Page Disconnecting From a Wi-Fi Network Customizing Wi-Fi Settings Page Customizing Advanced Wi-Fi Settings Customizing Network Adapter Settings Connecting to Devices With Bluetooth WirelessTechnology Setting Up a Bluetooth Connection Page Page Sending Information Over a Bluetooth Connection Receiving Information Over a Bluetooth Connection Beaming Information Section 3F: Using Wireless Connections 219 Beaming a Record Receiving Beamed Information Using Comm Manager to Turn Wireless Services On and Off Page Page Page Synchronizing Your Media Files Synchronizing Media Section 4A Synchronizing Your Pictures, Videos, and Music Synchronizing Pictures, Videos, and Music: Windows XP Synchronizing Media Synchronizing Pictures, Videos, and Music: Windows Vista Working With Your Pictures and Videos Section 4B About Your Camera Taking Pictures and Videos Selecting Camera Modes Taking a Picture * Page Recording a Video Page Customizing Your Camera Settings Page Viewing Pictures and Videos Viewing a Picture Viewing a Video Viewing a Slide Show Customizing Picture Playback Settings Sending Pictures and Videos Organizing Pictures and Videos Using a Picture as the Today Screen Background Adding a Picture to a Contact Entry Editing Pictures Deleting a Picture or Video Renaming a Picture or Video Page Playing Media Files Section 4C Page Synchronizing Windows Media Player Library Files Page Playing Media Files Page Working With Libraries Working With Playlists Customizing Windows Media Player Mobile Page Page Page Using the Organizer Features Section 5A Contacts Adding a Contact Viewing or Changing Contact Information Viewing a Map of a Contacts Address Deleting a Contact Customizing Contacts Finding a Contact in an Online Address Book Sending a contact Calendar Displaying Your Calendar Creating an Appointment Creating an Untimed Event Scheduling a Repeating Appointment Adding an Alarm Reminder to an Event Sending a Meeting Request Sending an Appointment Marking an Event as Sensitive Organizing Your Schedule Deleting an Event Customizing Calendar Tasks Adding a Task Page Page Notes Creating a Note Recording a Voice Note Creating a Note From a Template Organizing Your Notes Deleting a Note Customizing Notes Calculator Performing Calculations Using the Calculator Memory Page Increasing Your Productivity Section 5B Synchronizing Microsoft Office and Other Files Synchronizing Files: Windows XP Page Synchronizing Files: Windows Vista Where Are the Changes I Made to My File? Word Mobile Creating a Document Opening an Existing Document Creating a Document From a Template Finding or Replacing Text in a Document Moving or Copying Text Saving a Copy of a Document Formatting Text Formatting Paragraphs and Lists Checking Spelling in a Document Organizing Your Documents Deleting a Document Customizing Word Mobile PowerPoi nt Mobile Playing a Presentation Setting Presentation Playback Options Excel Mobile Page Creating a Workbook Creating a Workbook From a Template Viewing a Workbook Calculating a Sum Entering a Formula Referring to a Cell or Range in a Formula Inserting a Function Entering a Sequence Automatically Adding Cells, Rows, and Columns Formatting Cells Formatting Rows and Columns Renaming a Worksheet Sorting Information in a Worksheet Filtering Information in a Worksheet Creating a Chart Formatting or Changing a Chart Finding or Replacing Information in a Workbook Organizing Your Workbooks Deleting Cells, Rows, and Columns Customizing Excel Mobile OneNote Mobile Creating a New Note Viewing or Editing an Existing Note Renaming a Note Sorting your Notes Deleting a Note Adobe Reader LE Viewing a File Page Changing Display Options Finding Text in a File Page Page Page Page Managing Files and Applications Section 6A Finding Information Using Search Exploring Files and Folders Installing Applications Purchasing Applications From the Sprint Mobile Software Store Installing Applications From Other Web Sites on the Internet Installing Applications From Your Computer Installing Applications Onto an Expansion Card Getting Help With Third-Party Applications Removing Applications Sharing Information Using Expansion Cards Inserting and Removing Expansion Cards Opening Applications on an Expansion Card Saving Files to an Expansion Card Page Viewing Available Expansion Card Memory Exploring Files on an Expansion Card Renaming Files on an Expansion Card Encrypting an Expansion Card Accessing Information on a Remote Computer Accessing a Remote Computer Customizing Remote Desktop Mobile Page Synchronizing Information Section 6B Setting Up Wireless Synchronization Page Setting the Synchronization Schedule Initiating a Wireless Sync Manually Other Ways to Synchronize Synchronizing Over a Bluetooth Wireless Technology Connection Synchronizing Over an Infrared Connection Synchronizing With Multiple Computers Changing Which Applications Synchronize Stopping Synchronization Page Customizing Your Treo Pro Smartphone by Palm Section 6C Today Screen Settings Selecting Your Today Screen Background Changing the System Color Scheme Selecting Which Items Appear on Your TodayScreen System Sound Settings Setting the Ringer Switch Selecting Sounds & Notifications Page Display and Appearance Settings Adjusting the Brightness Changing the Text Size Aligning the Screen to Correct Tapping Problems Setting Display Formats Application Settings Arranging the Start Menu Reassigning Buttons Setting Up Voice Commands Using Voice Commands Using Voice Command to Make Calls Page Setting Onscreen Input Options Page Locking Your Treo Pro Smartphone and Information Using Keyguard Using Auto-Keyguard and TouchscreenLockout Using System Password Lock Page Entering Owner Information System Settings Setting the Date and Time Synchronizing the Date, Time, and Time Zone With the Network Setting System Alarms Managing Identity Certificates Enabling Error Reporting Viewing Memory Usage Viewing and Optimizing Power Settings Connection Settings Managing ISP Settings Connecting to a VPN Setting Up a Proxy Server Ending a Data Connection Enrolling a Domain Purchasing Accessories for Your Treo Pro Smartphone Page Page Page Help Section 7A Transferring Information From Another Device Trouble Installing the Desktop Software on a Windows XP Computer? Resetting Your Treo Pro Smartphoneby Palm Performing a S oft Reset Page Performing a Hard Reset Replacing the Battery Page Performa nce The Applications Are Running Slower Than Usual I Cant Beam or Receive Information Via Infrared or Bluetooth Wireless Techn olo gy I Cant Save or Access Files on an Expansion Card I Cant Charge the Battery Screen The Screen Appears Blank The Screen Doesnt Respond Accurately to Taps or Activates WrongFeatures Network Connection Signal Strength Is Weak My Smartphone Wont Connect to the Wireless Network My Smartphone Seems to Turn Off by Itself I Cant Tell If Data Services Are Available My Smartphone Wont Connect to the Internet I Cant Send or Receive Text Messages I Cant Make or Receive Calls Using a Bluetooth Hands-Free Device I Lost the Connection Between My Smartphone and My Bluetooth Headset Synchronization Desktop Sync Software Page Page Page Page Page Exchange ActiveSync (Wireless Synchronization) Page Page Email I Have Problems Using My Account I Have Problems Sending and Receiving Email Scheduled Email Synchronization Is Not Working I Have Problems Sending Email (IMAP and POP Accounts) I Have Problems Sending Email (Exchange Server Account) I Have Problems Synchronizing Messages on My Smartphone With Messages on My Computer My vCard or vCal Email Attachment Isnt Forwarding Correctly Web I Cant Access a Page An Image or Map Is Too Small on My SmartphoneScreen A Secure Site Refuses to Permit a Transaction Camera My Camera Wont Take Pictures The Camera Preview Image Looks Strange Third-Party Applications Getting More Help Making Room on Your TreoPro Smartphone Voice Quality Is the Other Person Hearing an Echo? Are You Hearing Your Own Voice Echo? Is Your Voice Too Quiet on the Other End? Glossary Glossary Section 7B Page Glossary Page Page Page Important Safety Information Section 8A FCC Statements Antenna Care/Unauthorized Modifications Industry Canada RF Safety Exposure Page Hearing Aid Compatibility (HAC) Battery Handling Protecting Your Battery Power Specifications Recycling and Disposal User Safety Page Page Page Product Handling & Safety Page Driving Safety Page Page Page General Operation ESD Safety Page Owners Record Page Specifications Page Page Specifications Page Index