Windows Media Player 10 or later. On your computer, uninstall Microsoft ActiveSync (Start > Settings > Control Panel > Add or Remove Programs). Then put your smartphone in Setup Mode and reinstall the software (see “Switching Between Sync Mode and Setup Mode” on page 46).

My Appointments Show Up in the Wrong TimeSlotAfterI Sync

1.Make sure the appointments are assigned to the correct time zone. (If not, change the time zone. If yes, then continue to the next step.)

2.Make sure that you installed the desktop software that came with your Treo Pro smartphone. If you're not sure whether this software is installed, reinstall it.

3.Open Microsoft Office Outlook and correct the wrong entries.

4.Manually enter any information you’ve added to your smartphone since the last time you synchronized.

5.Synchronize your smartphone and your computer.

I Can’t Synchronize Using a Bluetooth Connection

Before You Begin

Do the following:

Make sure your computer is equipped with Bluetooth wireless technology, either built-in or through a Bluetooth card.

Make sure that your computer’s Bluetooth setting is discoverable.

Make sure your computer is set up for synchronization (see “Setting Up Your Computer for Synchronization” on page 44).

1.Do one of the following:

Windows XP computer: Right-click the gray ActiveSync icon in the taskbar, and select Connection Settings.

Windows Vista computer: Click Start > All Programs > Windows Mobile Device Center. Select Connect without setting up your device, and then select Connection settings.

Section 7A: Help

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Help

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Palm TREOPROBLKSPT manual My Appointments Show Up in the Wrong TimeSlotAfterI Sync