Recording Calls and Conferences | Polycom 1725-16843-001 guide

Recording Calls and Conferences	Using the Advanced Features of Your Phone

If the Call Recording and Playback feature is available, and you connect a USB flash drive to the USB port on your phone, you can record active calls (audio component only) on your phone. Recordings are stored as .wav files on the USB flash drive. You can record up to four hours in one file. The approximate time remaining for recording (the free space on the USB flash drive) is shown on the phone’s status bar.

The following figure shows that you have 15.8 hours of free space on your USB flash drive.

The Record soft key controls recording and is available:

•When there are one or more calls connected to your phone

•During an active call

•When calls are on hold

•During a consultative transfer or conference call

(You may have to tap the More soft key to see the Record soft key.) The Record soft key is not available:

•When there are no connected calls on your phone

•When you place a new call (to transfer or to conference)

•When the phone prompts you to answer an incoming call

If you put an active call on hold, recording pauses. Recording continues if the called party puts you on hold. Recording stops if all active calls end, no matter who ends the calls.

If you press	while recording, only the called parties are
recorded.
Polycom, Inc.	113

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Polycom 1725-16843-001 manual Recording Calls and Conferences

Contents

User Guide for Polycom VVX Business Media Phone Trademark Information Contents User Guide for the Polycom VVX 1500 Business Media Phone Using the Advanced Features of Your Phone Customizing the Phone Display Getting Started with Your Phone Changes to this Guide Introducing Phone Components Feature Description Key Description Understanding the Phone Keypad What Displays on the Touch Screen? With the phone number Status bar That is Be Right Back, Away, or Out to Lunch Icon Description Phone Icons Call audio-only Line unregistered If you want to Then do this Navigating Menus, Lists, and Fields Finger up to move up the list. Or, press Entering Data and Editing Fields Enabled or Disabled Using the Touch Screen Keyboard If you want to Then do this Unicode , Cyrillic or Ascii Tap the Latin , Katakana Using the Dialpad Keys on the Phone Console Tap the Latin , Katakana , Unicode Tap the Save soft key Cleaning the Touch Screen Tips for When You’re in Video Calls Registering the Phone Tap Settings Basic Screen Clean Registering the Phone Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Pick up the handset Answering When in Another Call Answering on a Shared Line Answering Calls Automatically Tap Settings Basic Preferences Auto Answer Placing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Calling Using the H.323 Protocol Polycom, Inc Ending Calls Using a HeadsetEnabling Headset Memory Mode Tap Settings Basic Preferences Headset Headset Memory Using Electronic Hookswitch Rejecting Incoming Calls While Your Phone RingsIgnoring or Silencing Incoming Calls Forwarding Calls While Your Phone Rings During Calls Holding and Resuming Calls Handling Multiple Calls on Hold Performing a Consultative Transfer Transferring Calls Performing a Blind Transfer Setting Up Conference Calls Hosting Conference Calls Polycom, Inc Holding and Resuming Conference Calls Managing Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Calls on Hold To manage a conference call Polycom, Inc Handling Video During Conference Calls Customizing Video During Calls Polycom, Inc Forwarding All Calls to Another Party Tap Features ForwardChanging the Way Calls are Answered Changing the Way Calls are Answered To disable call forwarding Diverting Calls from a Contact to Another Party Rejecting Calls from a Contact Temporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists To view this call list Do this Viewing Call Lists Managing Call Lists Tap Features Call Lists Searching Your Local Contact Directory Working with Contact Directory Adding Contacts Manually Adding Contacts to Your Local Contact Directory Working with Contact Directory Polycom, Inc Adding Contacts from Call Lists Updating Your Local Contact Directory Searching Corporate Directory Working with Corporate DirectoryDeleting Contacts from Your Local Contact Directory Tap Features Corporate Directory Saving Corporate Directory Search Results Changing the Ring Tone for Your Phone Controlling What is HeardChanging the Ring Tone Setting Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Muting the Microphone Choosing Where You Hear Sound EffectsTap Settings Basic Preferences Audible Ringer Managing Speed Dials Updating Speed Dial Keys Adding Speed Dial Keys Message Center Accessing Voice and Video Mail Line Key Icon Displays for Working with Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Shared Lines Line Key Icon Shared Line Status Line Key Status IndicatorLocking and Unlocking the Phone Tap Settings Advanced About Your User PasswordChanging Your User Password Locking and Unlocking Your Phone Tap Settings Basic Lock PhoneDefault setting is Allow ringing when locked Calling and Answering from a Locked Phone To answer a call on a locked phone User Guide for the Polycom VVX 1500 Business Media Phone Using Instant Messaging Using the Advanced Features of Your Phone Reading and Managing Instant Messages Tap Instant Messages Tap Features Messages Instant Messages To send an instant message Sending Instant Messages Polycom, Inc Updating Your Presence Settings Using Buddy Status Lists Tap Features Presence My Status Updating Your Buddy Status List Managing Buddies Monitoring Buddies from the Idle Screen Monitoring BuddiesBlocking and Unblocking Contacts from Viewing Your Status Monitoring Buddies from the Buddy Status List Buddy Status Speed Dial Key Icon Status Indicator Integrating with Microsoft Live Communications Server Tap Features Presence Buddy Status Working with a Polycom CMA System Tap Features Presence Buddy Status Privacy List Searching and Dialing from the CMA Directory Tap Features CMA Directory Using Buddy Status Lists with a CMA System 100 Polycom, Inc 101 Seeing Who’s Available Removing Buddies from Your Buddy Status List Buddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Accepting and Rejecting Invitations Tap Settings Basic Preferences Presence Updating Your Status Status you choose What the status means Buddy’s phone What displays on your Dialing Buddies About Your Login Credentials BLF Status Line Key Icon Status Indicator Idle No indicator Using the Busy Lamp FieldTap , or tap Settings Basic Login Credentials Recording Calls and Conferences Recording Calls and Conferences 114 Recording Calls 116 Recording Conferences Pausing and Resuming Recording Playing Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Tap this soft key To do this Using Navigation Soft Keys Using Editing Soft Keys Restarting Your Phone Updating Your Phone’s Configuration 126 Changing the Language Tap Settings Basic Preferences Language Changing the Time and Date Display Tap Settings Basic Preferences Time & Date Changing the Brightness of the Touch Screen Tap Maximum Intensity Changing the Background PictureTap Backlight Idle Intensity Settings Basic Preferences Background Picture Frame Using One of Your Own Pictures as the Background PictureFeatures Removable Storage Media Displaying Screen Savers Setting Up Screen Savers Tap Settings Basic Preferences Picture Frame Stopping and Disabling Screen Savers Using Your Phone as a Picture FrameTap Settings Basic Preferences Screen Saver Tap Features Removable Storage Media Picture Frame Enabling or Disabling Video Changing When and How Video Displays 138 Tap the Stop Video or Start Video soft key Tap Settings Basic Video Video Call SettingsStarting and Stopping Near-Site Video During a Call Enabling or Disabling Near-Site Video for All Calls User Guide for the Polycom VVX 1500 Business Media Phone Changing the Clarity of Near-Site Video Tap Settings Basic Video Camera Settings Changing How You View All Video Calls Displaying Incoming Video Calls in a Large Window Changing How Non-PIP Video Displays Tap Settings Basic Video Video Screen ModeVideo Screen Mode Window Video Screen Mode Full Screen Changing How the PIP Displays 146 Local Camera View Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Mode Full Screen Tap Settings Basic Call Rate Changing Power Saving SettingsSetting the Call Rate for Video Calls Tap Duration Tap Settings Basic Power Saving Office Hours Start HourChanging Your Office Hours Tap Settings Basic Power Saving Timeouts Changing Timeouts Tap Settings Basic Power Saving User Detection Changing User Detection Settings 152 Governing Law Service Agreements Exclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Modifications Safety and Compliance Part 15 FCC RulesInstallation Instructions Class B Digital Device or Peripheral Ukrainian Compliance Safety and ComplianceRussian Compliance Use of IP Networks through the Pstn Echo cancellation Polycom, Inc Appendix Polycom VVX 1500 Business Media Phone Menu System Appendix Polycom VVX 1500 Business Media Phone Menu System TCP/IP Status Settings Appendix Polycom VVX 1500 Business Media Phone Menu System Applications End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office