User Guide for the Polycom VVX 1500 Business Media Phone

Recording Calls and Conferences

 

 

Tones and indications (for example, dialing of digits or ringing from another party’s phone) that occur before a call connects are not recorded. Local tones and indications (for example, DTMF tones when dialing) are not recorded.

However, tones from another party’s phone may be recorded.

You control recording by tapping the Start, Pause, Resume, and Stop soft keys. All active calls that occur on your phone between the time you tap the Start soft key and the Stop soft key are recorded, alternating in the same .wav file.

For example, on October 4, 2007 at 11:22 A.M., you place a call to party A. After party A answers, you start recording the call. While you speak with party A, an incoming call arrives. You place party A on hold and speak with party B. When you finish speaking with party B, you return to speaking with party A. While speaking with party A again, another incoming call arrives. You place party A on hold and speak with party C. When you finish speaking with party C, you return to speaking with party A. You end your call with party A, and recording stops.

Your conversations with parties A, B, and C are all recorded in the same .wav file as follows:

If you record, or attempt to record, a call, the following messages may appear on your screen:

If there is insufficient free space on the USB flash drive when you tap the Start soft key, recording does not start and the following message displays:

“USB device is full. Recording cancelled.”

If the USB flash drive becomes full during recording, recording stops and the following message displays:

“USB device is full. Recording stopped.”

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Polycom, Inc.

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