User Guide for Polycom VVX Business Media Phone
Trademark Information
Contents
User Guide for the Polycom VVX 1500 Business Media Phone
Using the Advanced Features of Your Phone
Customizing the Phone Display
Getting Started with Your Phone
Changes to this Guide
Feature Description
Introducing Phone Components
Understanding the Phone Keypad
Key Description
What Displays on the Touch Screen?
With the phone number
Status bar
That is Be Right Back, Away, or Out to Lunch
Phone Icons
Icon Description
Call audio-only
Line unregistered
Navigating Menus, Lists, and Fields
If you want to Then do this
Finger up to move up the list. Or, press
Enabled or Disabled
Entering Data and Editing Fields
Using the Touch Screen Keyboard
If you want to Then do this
Tap the Latin , Katakana
Unicode , Cyrillic or Ascii
Using the Dialpad Keys on the Phone Console
Tap the Save soft key
Tap the Latin , Katakana , Unicode
Tips for When You’re in Video Calls
Cleaning the Touch Screen
Tap Settings Basic Screen Clean
Registering the Phone
Registering the Phone
Using the Basic Features of Your Phone
Calling and Answering
Answering Calls
Answering When Not in Another Call
Answering When in Another Call
Pick up the handset
Answering on a Shared Line
Tap Settings Basic Preferences Auto Answer
Answering Calls Automatically
Placing Calls
Calling by Dialing Numbers, URLs, or IP Addresses
Calling Using the Speakerphone
You can use the headset to dial a number, URL, or IP address
Calling from Lists, Directories, and Keys
Tap Features Contact Directory
Calling by Speed Dialing
Calling Using the H.323 Protocol
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Using a Headset
Enabling Headset Memory Mode
Ending Calls
Using Electronic Hookswitch
Tap Settings Basic Preferences Headset Headset Memory
While Your Phone Rings
Ignoring or Silencing Incoming Calls
Rejecting Incoming Calls
During Calls
Forwarding Calls While Your Phone Rings
Holding and Resuming Calls
Handling Multiple Calls on Hold
Transferring Calls
Performing a Consultative Transfer
Setting Up Conference Calls
Performing a Blind Transfer
Hosting Conference Calls
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Holding and Resuming Conference Calls
Ending Conference Calls
Splitting Conference Calls into Two Calls on Hold
Managing Conference Call Participants
To manage a conference call
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Customizing Video During Calls
Handling Video During Conference Calls
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Tap Features Forward
Changing the Way Calls are Answered
Forwarding All Calls to Another Party
Changing the Way Calls are Answered
To disable call forwarding
Rejecting Calls from a Contact
Diverting Calls from a Contact to Another Party
Temporarily Refusing All Calls Do Not Disturb
Multiple Lines and Do Not Disturb
To enable Do Not Disturb for a particular line
Working with Call Lists
Viewing Call Lists
To view this call list Do this
Tap Features Call Lists
Managing Call Lists
Working with Contact Directory
Searching Your Local Contact Directory
Adding Contacts to Your Local Contact Directory
Adding Contacts Manually
Working with Contact Directory
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Updating Your Local Contact Directory
Adding Contacts from Call Lists
Working with Corporate Directory
Deleting Contacts from Your Local Contact Directory
Searching Corporate Directory
Tap Features Corporate Directory
Saving Corporate Directory Search Results
Controlling What is Heard
Changing the Ring Tone
Changing the Ring Tone for Your Phone
Changing the Speaker Volume
Changing the Ringer Volume
Setting Ring Tones for Contacts
Choosing Where You Hear Sound Effects
Tap Settings Basic Preferences Audible Ringer
Muting the Microphone
Managing Speed Dials
Adding Speed Dial Keys
Updating Speed Dial Keys
Accessing Voice and Video Mail
Message Center
Working with Multiple and Shared Lines
Supporting Multiple Lines
Line Key Icon Displays for
Supporting Multiple Line Keys Per Line
Line Key Icon Shared Line Status Line Key Status Indicator
Locking and Unlocking the Phone
Supporting Shared Lines
About Your User Password
Changing Your User Password
Tap Settings Advanced
Tap Settings Basic Lock Phone
Default setting is Allow ringing when locked
Locking and Unlocking Your Phone
Calling and Answering from a Locked Phone
To answer a call on a locked phone
User Guide for the Polycom VVX 1500 Business Media Phone
Using the Advanced Features of Your Phone
Using Instant Messaging
Tap Instant Messages Tap Features Messages Instant Messages
Reading and Managing Instant Messages
Sending Instant Messages
To send an instant message
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Using Buddy Status Lists
Updating Your Presence Settings
Tap Features Presence My Status
Managing Buddies
Updating Your Buddy Status List
Monitoring Buddies
Blocking and Unblocking Contacts from Viewing Your Status
Monitoring Buddies from the Idle Screen
Buddy Status Speed Dial Key Icon Status Indicator
Monitoring Buddies from the Buddy Status List
Tap Features Presence Buddy Status
Integrating with Microsoft Live Communications Server
Tap Features Presence Buddy Status Privacy List
Working with a Polycom CMA System
Tap Features CMA Directory
Searching and Dialing from the CMA Directory
Using Buddy Status Lists with a CMA System
100
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Removing Buddies from Your Buddy Status List
Seeing Who’s Available
Buddy’s Icon Buddy Status
Viewing Buddies from the Buddy Status List
Choosing How You Accept Invitations
Tap Settings Basic Preferences Presence
Accepting and Rejecting Invitations
Updating Your Status
What displays on your
Status you choose What the status means Buddy’s phone
Dialing Buddies
About Your Login Credentials
Using the Busy Lamp Field
Tap , or tap Settings Basic Login Credentials
BLF Status Line Key Icon Status Indicator Idle No indicator
Recording Calls and Conferences
Recording Calls and Conferences
114
Recording Calls
116
Pausing and Resuming Recording
Recording Conferences
Playing Back Recorded Calls
Browsing Recorded Calls
Playing Back Recorded Calls
Answering a Call While Playing Back Recorded Calls
Using the Browser
Using Navigation Soft Keys
Tap this soft key To do this
Using Editing Soft Keys
Updating Your Phone’s Configuration
Restarting Your Phone
126
Tap Settings Basic Preferences Language
Changing the Language
Tap Settings Basic Preferences Time & Date
Changing the Time and Date Display
Changing the Brightness of the Touch Screen
Changing the Background Picture
Tap Backlight Idle Intensity
Tap Maximum Intensity
Settings Basic Preferences Background
Using One of Your Own Pictures as the Background Picture
Features Removable Storage Media
Picture Frame
Setting Up Screen Savers
Displaying Screen Savers
Tap Settings Basic Preferences Picture Frame
Using Your Phone as a Picture Frame
Tap Settings Basic Preferences Screen Saver
Stopping and Disabling Screen Savers
Tap Features Removable Storage Media Picture Frame
Changing When and How Video Displays
Enabling or Disabling Video
138
Enabling or Disabling Near-Site Video for All Calls
Tap Settings Basic Video Video Call Settings
Starting and Stopping Near-Site Video During a Call
Tap the Stop Video or Start Video soft key
User Guide for the Polycom VVX 1500 Business Media Phone
Tap Settings Basic Video Camera Settings
Changing the Clarity of Near-Site Video
Changing How You View All Video Calls
Displaying Incoming Video Calls in a Large Window
Video Screen Mode Full Screen
Tap Settings Basic Video Video Screen Mode
Video Screen Mode Window
Changing How Non-PIP Video Displays
Changing How the PIP Displays
146
Tap Settings Basic Video Local Camera View
Local Camera View Mode Full Screen
Local Camera View Full Screen
Changing Power Saving Settings
Setting the Call Rate for Video Calls
Tap Settings Basic Call Rate
Tap Settings Basic Power Saving Office Hours Start Hour
Changing Your Office Hours
Tap Duration
Changing Timeouts
Tap Settings Basic Power Saving Timeouts
Changing User Detection Settings
Tap Settings Basic Power Saving User Detection
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Service Agreements
Governing Law
Polycom Limited Warranty and Limitation Liability
Warranty Exclusive
Exclusions
Class B Digital Device or Peripheral
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Modifications
Safety and Compliance
Russian Compliance
Ukrainian Compliance
Echo cancellation
Use of IP Networks through the Pstn
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Appendix Polycom VVX 1500 Business Media Phone Menu System
Appendix Polycom VVX 1500 Business Media Phone Menu System
Status
TCP/IP
Settings
Appendix Polycom VVX 1500 Business Media Phone Menu System
Applications
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Corporate Headquarters
Israel Office
Netherlands Office
