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Polycom 1725-16843-001 manual Polycom, Inc

Models: 1725-16843-001

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User Guide for the Polycom VVX 1500 Business Media Phone	Calling and Answering

If your phone is set up to handle both protocols, you may be able to choose a protocol before you place a call using one of the following methods:

•Soft key method

Soft keys display to allow you to choose the protocol. Tap the Use SIP, Use H.323, or Use Auto soft key one or more times to toggle between Use SIP (to place a SIP call), Use H.323 (to place an H.323 call), or

Use Auto (to allow your phone to automatically select the protocol to use). The protocol you select displays in the title bar. Your phone will use the selected protocol for all subsequent calls, unless you select a different protocol.

•Dialog box method

A dialog box displays to allow you to choose the protocol. Tap Use SIP (to place a SIP call) or Use H.323 (to place an H.323 call).

For dual-protocol phones, the protocol displays next to all call IDs, including the call IDs for conference call participants and calls on hold. The following figure shows a SIP call placed to Jack Jones.

When you place calls from call lists or directories, your phone will automatically choose the protocol to use based on the information in the call list or directory. When you set up a contact in your Local Contact Directory, you can specify the protocol the contact uses to handle calls. This allows your phone to automatically use the correct protocol when you dial the contact.

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Polycom 1725-16843-001 manual Polycom, Inc

Contents

User Guide for Polycom VVX Business Media Phone Trademark Information Contents User Guide for the Polycom VVX 1500 Business Media Phone Using the Advanced Features of Your Phone Customizing the Phone Display Getting Started with Your Phone Changes to this Guide Feature Description Introducing Phone ComponentsUnderstanding the Phone Keypad Key DescriptionWhat Displays on the Touch Screen? With the phone number Status bar That is Be Right Back, Away, or Out to Lunch Phone Icons Icon DescriptionCall audio-only Line unregistered Navigating Menus, Lists, and Fields If you want to Then do thisFinger up to move up the list. Or, press Enabled or Disabled Entering Data and Editing FieldsUsing the Touch Screen Keyboard If you want to Then do this Tap the Latin , Katakana Unicode , Cyrillic or AsciiUsing the Dialpad Keys on the Phone Console Tap the Save soft key Tap the Latin , Katakana , UnicodeTips for When You’re in Video Calls Cleaning the Touch ScreenTap Settings Basic Screen Clean Registering the PhoneRegistering the Phone Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Answering When in Another Call Pick up the handsetAnswering on a Shared Line Tap Settings Basic Preferences Auto Answer Answering Calls AutomaticallyPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Calling Using the H.323 Protocol Polycom, Inc Ending Calls Using a HeadsetEnabling Headset Memory Mode Using Electronic Hookswitch Tap Settings Basic Preferences Headset Headset MemoryRejecting Incoming Calls While Your Phone RingsIgnoring or Silencing Incoming Calls During Calls Forwarding Calls While Your Phone RingsHolding and Resuming Calls Handling Multiple Calls on Hold Transferring Calls Performing a Consultative TransferSetting Up Conference Calls Performing a Blind TransferHosting Conference Calls Polycom, Inc Holding and Resuming Conference Calls Managing Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Calls on Hold To manage a conference call Polycom, Inc Customizing Video During Calls Handling Video During Conference CallsPolycom, Inc Forwarding All Calls to Another Party Tap Features ForwardChanging the Way Calls are Answered Changing the Way Calls are Answered To disable call forwarding Rejecting Calls from a Contact Diverting Calls from a Contact to Another PartyTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists Viewing Call Lists To view this call list Do thisTap Features Call Lists Managing Call ListsWorking with Contact Directory Searching Your Local Contact DirectoryAdding Contacts to Your Local Contact Directory Adding Contacts ManuallyWorking with Contact Directory Polycom, Inc Updating Your Local Contact Directory Adding Contacts from Call ListsSearching Corporate Directory Working with Corporate DirectoryDeleting Contacts from Your Local Contact Directory Tap Features Corporate Directory Saving Corporate Directory Search Results Changing the Ring Tone for Your Phone Controlling What is HeardChanging the Ring Tone Setting Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Muting the Microphone Choosing Where You Hear Sound EffectsTap Settings Basic Preferences Audible Ringer Managing Speed Dials Adding Speed Dial Keys Updating Speed Dial KeysAccessing Voice and Video Mail Message CenterLine Key Icon Displays for Working with Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Shared Lines Line Key Icon Shared Line Status Line Key Status IndicatorLocking and Unlocking the Phone Tap Settings Advanced About Your User PasswordChanging Your User Password Locking and Unlocking Your Phone Tap Settings Basic Lock PhoneDefault setting is Allow ringing when locked Calling and Answering from a Locked Phone To answer a call on a locked phone User Guide for the Polycom VVX 1500 Business Media Phone Using the Advanced Features of Your Phone Using Instant MessagingTap Instant Messages Tap Features Messages Instant Messages Reading and Managing Instant MessagesSending Instant Messages To send an instant messagePolycom, Inc Using Buddy Status Lists Updating Your Presence SettingsTap Features Presence My Status Managing Buddies Updating Your Buddy Status ListMonitoring Buddies from the Idle Screen Monitoring BuddiesBlocking and Unblocking Contacts from Viewing Your Status Buddy Status Speed Dial Key Icon Status Indicator Monitoring Buddies from the Buddy Status ListTap Features Presence Buddy Status Integrating with Microsoft Live Communications ServerTap Features Presence Buddy Status Privacy List Working with a Polycom CMA SystemTap Features CMA Directory Searching and Dialing from the CMA DirectoryUsing Buddy Status Lists with a CMA System 100 Polycom, Inc 101 Removing Buddies from Your Buddy Status List Seeing Who’s AvailableBuddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Tap Settings Basic Preferences Presence Accepting and Rejecting InvitationsUpdating Your Status What displays on your Status you choose What the status means Buddy’s phoneDialing Buddies About Your Login Credentials BLF Status Line Key Icon Status Indicator Idle No indicator Using the Busy Lamp FieldTap , or tap Settings Basic Login Credentials Recording Calls and Conferences Recording Calls and Conferences 114 Recording Calls 116 Pausing and Resuming Recording Recording ConferencesPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Using Navigation Soft Keys Tap this soft key To do thisUsing Editing Soft Keys Updating Your Phone’s Configuration Restarting Your Phone126 Tap Settings Basic Preferences Language Changing the LanguageTap Settings Basic Preferences Time & Date Changing the Time and Date DisplayChanging the Brightness of the Touch Screen Tap Maximum Intensity Changing the Background PictureTap Backlight Idle Intensity Settings Basic Preferences Background Picture Frame Using One of Your Own Pictures as the Background PictureFeatures Removable Storage Media Setting Up Screen Savers Displaying Screen SaversTap Settings Basic Preferences Picture Frame Stopping and Disabling Screen Savers Using Your Phone as a Picture FrameTap Settings Basic Preferences Screen Saver Tap Features Removable Storage Media Picture Frame Changing When and How Video Displays Enabling or Disabling Video138 Tap Settings Basic Video Video Call Settings Starting and Stopping Near-Site Video During a CallEnabling or Disabling Near-Site Video for All Calls Tap the Stop Video or Start Video soft keyUser Guide for the Polycom VVX 1500 Business Media Phone Tap Settings Basic Video Camera Settings Changing the Clarity of Near-Site VideoChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Tap Settings Basic Video Video Screen Mode Video Screen Mode WindowVideo Screen Mode Full Screen Changing How Non-PIP Video DisplaysChanging How the PIP Displays 146 Local Camera View Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Mode Full Screen Tap Settings Basic Call Rate Changing Power Saving SettingsSetting the Call Rate for Video Calls Tap Duration Tap Settings Basic Power Saving Office Hours Start HourChanging Your Office Hours Changing Timeouts Tap Settings Basic Power Saving TimeoutsChanging User Detection Settings Tap Settings Basic Power Saving User Detection152 Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Safety and Compliance Part 15 FCC Rules Installation InstructionsClass B Digital Device or Peripheral ModificationsUkrainian Compliance Safety and ComplianceRussian Compliance Echo cancellation Use of IP Networks through the PstnPolycom, Inc Appendix Polycom VVX 1500 Business Media Phone Menu System Appendix Polycom VVX 1500 Business Media Phone Menu System Status TCP/IPSettings Appendix Polycom VVX 1500 Business Media Phone Menu System Applications End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office