Polycom 1725-16843-001 manual Calling and Answering

User Guide for the Polycom VVX 1500 Business Media Phone Calling and Answering

Calling and Answering

Your phone can exchange video with a video endpoint other than a Polycom VVX 1500 business media phone. For a list of compatible endpoints, see your system administrator.

At any time, only one active call can be in progress on your phone. The active call is the one that has audio or video associated with it. There may be multiple other calls on hold, or in an “Incoming call” or “Ringing” state.

Your phone can handle a maximum of 24 concurrent calls. At most, your phone can handle one active call with 23 calls on hold, or 24 calls on hold.

Your phone displays all active incoming and outgoing calls in a large window in the center of the touch screen. Inactive calls (calls on hold, or incoming calls that you don’t immediately answer) for a particular Line Key display in a row above the soft keys (the “inactive call group”).

The following figure shows one active call and two calls on hold for Line Key 2076.

Your phone distributes incoming calls for lines that have multiple Line Keys evenly across all Line Keys.

The touch screen only displays calls for one Line Key at one time. The calls that currently display on the touch screen are associated with the Line Key that is green.

24 Polycom, Inc.