User Guide for Polycom VVX Business Media Phone
Trademark Information
Contents
User Guide for the Polycom VVX 1500 Business Media Phone
Using the Advanced Features of Your Phone
Customizing the Phone Display
Getting Started with Your Phone
Changes to this Guide
Introducing Phone Components
Feature Description
Key Description
Understanding the Phone Keypad
What Displays on the Touch Screen?
With the phone number
Status bar
That is Be Right Back, Away, or Out to Lunch
Icon Description
Phone Icons
Call audio-only
Line unregistered
If you want to Then do this
Navigating Menus, Lists, and Fields
Finger up to move up the list. Or, press
Entering Data and Editing Fields
Enabled or Disabled
Using the Touch Screen Keyboard
If you want to Then do this
Unicode , Cyrillic or Ascii
Tap the Latin , Katakana
Using the Dialpad Keys on the Phone Console
Tap the Latin , Katakana , Unicode
Tap the Save soft key
Cleaning the Touch Screen
Tips for When You’re in Video Calls
Registering the Phone
Tap Settings Basic Screen Clean
Registering the Phone
Using the Basic Features of Your Phone
Calling and Answering
Answering Calls
Answering When Not in Another Call
Pick up the handset
Answering When in Another Call
Answering on a Shared Line
Answering Calls Automatically
Tap Settings Basic Preferences Auto Answer
Placing Calls
Calling by Dialing Numbers, URLs, or IP Addresses
Calling Using the Speakerphone
You can use the headset to dial a number, URL, or IP address
Calling from Lists, Directories, and Keys
Tap Features Contact Directory
Calling by Speed Dialing
Calling Using the H.323 Protocol
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Enabling Headset Memory Mode
Using a Headset
Ending Calls
Tap Settings Basic Preferences Headset Headset Memory
Using Electronic Hookswitch
Ignoring or Silencing Incoming Calls
While Your Phone Rings
Rejecting Incoming Calls
Forwarding Calls While Your Phone Rings
During Calls
Holding and Resuming Calls
Handling Multiple Calls on Hold
Performing a Consultative Transfer
Transferring Calls
Performing a Blind Transfer
Setting Up Conference Calls
Hosting Conference Calls
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Holding and Resuming Conference Calls
Splitting Conference Calls into Two Calls on Hold
Ending Conference Calls
Managing Conference Call Participants
To manage a conference call
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Handling Video During Conference Calls
Customizing Video During Calls
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Changing the Way Calls are Answered
Tap Features Forward
Forwarding All Calls to Another Party
Changing the Way Calls are Answered
To disable call forwarding
Diverting Calls from a Contact to Another Party
Rejecting Calls from a Contact
Temporarily Refusing All Calls Do Not Disturb
Multiple Lines and Do Not Disturb
To enable Do Not Disturb for a particular line
Working with Call Lists
To view this call list Do this
Viewing Call Lists
Managing Call Lists
Tap Features Call Lists
Searching Your Local Contact Directory
Working with Contact Directory
Adding Contacts Manually
Adding Contacts to Your Local Contact Directory
Working with Contact Directory
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Adding Contacts from Call Lists
Updating Your Local Contact Directory
Deleting Contacts from Your Local Contact Directory
Working with Corporate Directory
Searching Corporate Directory
Tap Features Corporate Directory
Saving Corporate Directory Search Results
Changing the Ring Tone
Controlling What is Heard
Changing the Ring Tone for Your Phone
Changing the Ringer Volume
Changing the Speaker Volume
Setting Ring Tones for Contacts
Tap Settings Basic Preferences Audible Ringer
Choosing Where You Hear Sound Effects
Muting the Microphone
Managing Speed Dials
Updating Speed Dial Keys
Adding Speed Dial Keys
Message Center
Accessing Voice and Video Mail
Supporting Multiple Lines
Working with Multiple and Shared Lines
Line Key Icon Displays for
Supporting Multiple Line Keys Per Line
Locking and Unlocking the Phone
Line Key Icon Shared Line Status Line Key Status Indicator
Supporting Shared Lines
Changing Your User Password
About Your User Password
Tap Settings Advanced
Default setting is Allow ringing when locked
Tap Settings Basic Lock Phone
Locking and Unlocking Your Phone
Calling and Answering from a Locked Phone
To answer a call on a locked phone
User Guide for the Polycom VVX 1500 Business Media Phone
Using Instant Messaging
Using the Advanced Features of Your Phone
Reading and Managing Instant Messages
Tap Instant Messages Tap Features Messages Instant Messages
To send an instant message
Sending Instant Messages
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Updating Your Presence Settings
Using Buddy Status Lists
Tap Features Presence My Status
Updating Your Buddy Status List
Managing Buddies
Blocking and Unblocking Contacts from Viewing Your Status
Monitoring Buddies
Monitoring Buddies from the Idle Screen
Monitoring Buddies from the Buddy Status List
Buddy Status Speed Dial Key Icon Status Indicator
Integrating with Microsoft Live Communications Server
Tap Features Presence Buddy Status
Working with a Polycom CMA System
Tap Features Presence Buddy Status Privacy List
Searching and Dialing from the CMA Directory
Tap Features CMA Directory
Using Buddy Status Lists with a CMA System
100
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Seeing Who’s Available
Removing Buddies from Your Buddy Status List
Buddy’s Icon Buddy Status
Viewing Buddies from the Buddy Status List
Choosing How You Accept Invitations
Accepting and Rejecting Invitations
Tap Settings Basic Preferences Presence
Updating Your Status
Status you choose What the status means Buddy’s phone
What displays on your
Dialing Buddies
About Your Login Credentials
Tap , or tap Settings Basic Login Credentials
Using the Busy Lamp Field
BLF Status Line Key Icon Status Indicator Idle No indicator
Recording Calls and Conferences
Recording Calls and Conferences
114
Recording Calls
116
Recording Conferences
Pausing and Resuming Recording
Playing Back Recorded Calls
Browsing Recorded Calls
Playing Back Recorded Calls
Answering a Call While Playing Back Recorded Calls
Using the Browser
Tap this soft key To do this
Using Navigation Soft Keys
Using Editing Soft Keys
Restarting Your Phone
Updating Your Phone’s Configuration
126
Changing the Language
Tap Settings Basic Preferences Language
Changing the Time and Date Display
Tap Settings Basic Preferences Time & Date
Changing the Brightness of the Touch Screen
Tap Backlight Idle Intensity
Changing the Background Picture
Tap Maximum Intensity
Settings Basic Preferences Background
Features Removable Storage Media
Using One of Your Own Pictures as the Background Picture
Picture Frame
Displaying Screen Savers
Setting Up Screen Savers
Tap Settings Basic Preferences Picture Frame
Tap Settings Basic Preferences Screen Saver
Using Your Phone as a Picture Frame
Stopping and Disabling Screen Savers
Tap Features Removable Storage Media Picture Frame
Enabling or Disabling Video
Changing When and How Video Displays
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Tap the Stop Video or Start Video soft key
Tap Settings Basic Video Video Call Settings
Starting and Stopping Near-Site Video During a Call
Enabling or Disabling Near-Site Video for All Calls
User Guide for the Polycom VVX 1500 Business Media Phone
Changing the Clarity of Near-Site Video
Tap Settings Basic Video Camera Settings
Changing How You View All Video Calls
Displaying Incoming Video Calls in a Large Window
Changing How Non-PIP Video Displays
Tap Settings Basic Video Video Screen Mode
Video Screen Mode Window
Video Screen Mode Full Screen
Changing How the PIP Displays
146
Local Camera View Mode Full Screen
Tap Settings Basic Video Local Camera View
Local Camera View Full Screen
Setting the Call Rate for Video Calls
Changing Power Saving Settings
Tap Settings Basic Call Rate
Changing Your Office Hours
Tap Settings Basic Power Saving Office Hours Start Hour
Tap Duration
Tap Settings Basic Power Saving Timeouts
Changing Timeouts
Tap Settings Basic Power Saving User Detection
Changing User Detection Settings
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Governing Law
Service Agreements
Warranty Exclusive
Polycom Limited Warranty and Limitation Liability
Exclusions
Modifications
Safety and Compliance Part 15 FCC Rules
Installation Instructions
Class B Digital Device or Peripheral
Russian Compliance
Safety and Compliance
Ukrainian Compliance
Use of IP Networks through the Pstn
Echo cancellation
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Appendix Polycom VVX 1500 Business Media Phone Menu System
Appendix Polycom VVX 1500 Business Media Phone Menu System
TCP/IP
Status
Settings
Appendix Polycom VVX 1500 Business Media Phone Menu System
Applications
End-User License Agreement for Polycom Software
Support Services
Limitation of Liability
Israel Office
Corporate Headquarters
Netherlands Office