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Polycom 1725-16843-001 manual Tips for When You’re in Video Calls, Cleaning the Touch Screen

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User Guide for the Polycom VVX 1500 Business Media Phone	Tips for When You’re in Video Calls

Tips for When You’re in Video Calls

Use these tips when you’re in a video call or conference:

•Check the near-site video to make sure it’s clear, bright, and sharp. For information on adjusting camera settings, see “Changing the Clarity of Near-Site Video” on page 141.

•Use the handset or a headset if you’re in an open environment.

•Be aware of latency when speaking.

•Avoid bright lights or windows behind you (backlight). If the camera faces a window or bright lights, you may have to adjust the camera settings. To adjust camera settings, see “Changing the Clarity of Near-Site Video” on page 141.

•Avoid wearing bright colors, all-light or all-dark clothing, or “busy” patterns (such as small checks or narrow stripes). Light pastels and muted colors look the best on the screen.

•In a conference call, mute your microphone when you’re not speaking, especially in noisy environments.

•Avoid tapping the microphone or rustling papers near the microphone.

•Make sure that you can see and hear the far-site participants.

•Speak in your normal voice without shouting.

•Use natural gestures when you speak.

For the top ten do’s and don’ts for when you’re in a conference call, see Polycom Conference Call Etiquette, available from http://www.polycom.com/global/documents/products/voice/conferencin g_solutions/conference-call-etiquette.pdf.

Cleaning the Touch Screen

Periodically, you may need to clean the touch screen. Fingerprints tend to show up more on a color display.

Before you clean the touch screen, disable the screen so you don’t activate phone features while you wipe the glass. While the touch screen is disabled, all soft keys are disabled. You can enable the touch screen again by pressing any key on the phone console.

To answer a call while the touch screen is disabled, pick up the handset. Or, to

use the speakerphone, press , and then tap the Answer soft key.

20	Polycom, Inc.

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Polycom 1725-16843-001 manual Tips for When You’re in Video Calls, Cleaning the Touch Screen

Contents

User Guide for Polycom VVX Business Media Phone Trademark Information Contents User Guide for the Polycom VVX 1500 Business Media Phone Using the Advanced Features of Your Phone Customizing the Phone Display Getting Started with Your Phone Changes to this Guide Feature Description Introducing Phone ComponentsUnderstanding the Phone Keypad Key DescriptionWhat Displays on the Touch Screen? With the phone number Status bar That is Be Right Back, Away, or Out to Lunch Phone Icons Icon DescriptionCall audio-only Line unregistered Navigating Menus, Lists, and Fields If you want to Then do thisFinger up to move up the list. Or, press Enabled or Disabled Entering Data and Editing FieldsUsing the Touch Screen Keyboard If you want to Then do this Tap the Latin , Katakana Unicode , Cyrillic or AsciiUsing the Dialpad Keys on the Phone Console Tap the Save soft key Tap the Latin , Katakana , UnicodeTips for When You’re in Video Calls Cleaning the Touch ScreenTap Settings Basic Screen Clean Registering the PhoneRegistering the Phone Using the Basic Features of Your Phone Calling and Answering Answering Calls Answering When Not in Another Call Answering When in Another Call Pick up the handsetAnswering on a Shared Line Tap Settings Basic Preferences Auto Answer Answering Calls AutomaticallyPlacing Calls Calling by Dialing Numbers, URLs, or IP Addresses Calling Using the Speakerphone You can use the headset to dial a number, URL, or IP address Calling from Lists, Directories, and Keys Tap Features Contact Directory Calling by Speed Dialing Calling Using the H.323 Protocol Polycom, Inc Ending Calls Using a HeadsetEnabling Headset Memory Mode Using Electronic Hookswitch Tap Settings Basic Preferences Headset Headset MemoryRejecting Incoming Calls While Your Phone RingsIgnoring or Silencing Incoming Calls During Calls Forwarding Calls While Your Phone RingsHolding and Resuming Calls Handling Multiple Calls on Hold Transferring Calls Performing a Consultative TransferSetting Up Conference Calls Performing a Blind TransferHosting Conference Calls Polycom, Inc Holding and Resuming Conference Calls Managing Conference Call Participants Ending Conference CallsSplitting Conference Calls into Two Calls on Hold To manage a conference call Polycom, Inc Customizing Video During Calls Handling Video During Conference CallsPolycom, Inc Forwarding All Calls to Another Party Tap Features ForwardChanging the Way Calls are Answered Changing the Way Calls are Answered To disable call forwarding Rejecting Calls from a Contact Diverting Calls from a Contact to Another PartyTemporarily Refusing All Calls Do Not Disturb Multiple Lines and Do Not Disturb To enable Do Not Disturb for a particular line Working with Call Lists Viewing Call Lists To view this call list Do thisTap Features Call Lists Managing Call ListsWorking with Contact Directory Searching Your Local Contact DirectoryAdding Contacts to Your Local Contact Directory Adding Contacts ManuallyWorking with Contact Directory Polycom, Inc Updating Your Local Contact Directory Adding Contacts from Call ListsSearching Corporate Directory Working with Corporate DirectoryDeleting Contacts from Your Local Contact Directory Tap Features Corporate Directory Saving Corporate Directory Search Results Changing the Ring Tone for Your Phone Controlling What is HeardChanging the Ring Tone Setting Ring Tones for Contacts Changing the Speaker VolumeChanging the Ringer Volume Muting the Microphone Choosing Where You Hear Sound EffectsTap Settings Basic Preferences Audible Ringer Managing Speed Dials Adding Speed Dial Keys Updating Speed Dial KeysAccessing Voice and Video Mail Message CenterLine Key Icon Displays for Working with Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Shared Lines Line Key Icon Shared Line Status Line Key Status IndicatorLocking and Unlocking the Phone Tap Settings Advanced About Your User PasswordChanging Your User Password Locking and Unlocking Your Phone Tap Settings Basic Lock PhoneDefault setting is Allow ringing when locked Calling and Answering from a Locked Phone To answer a call on a locked phone User Guide for the Polycom VVX 1500 Business Media Phone Using the Advanced Features of Your Phone Using Instant MessagingTap Instant Messages Tap Features Messages Instant Messages Reading and Managing Instant MessagesSending Instant Messages To send an instant messagePolycom, Inc Using Buddy Status Lists Updating Your Presence SettingsTap Features Presence My Status Managing Buddies Updating Your Buddy Status ListMonitoring Buddies from the Idle Screen Monitoring BuddiesBlocking and Unblocking Contacts from Viewing Your Status Buddy Status Speed Dial Key Icon Status Indicator Monitoring Buddies from the Buddy Status ListTap Features Presence Buddy Status Integrating with Microsoft Live Communications ServerTap Features Presence Buddy Status Privacy List Working with a Polycom CMA SystemTap Features CMA Directory Searching and Dialing from the CMA DirectoryUsing Buddy Status Lists with a CMA System 100 Polycom, Inc 101 Removing Buddies from Your Buddy Status List Seeing Who’s AvailableBuddy’s Icon Buddy Status Viewing Buddies from the Buddy Status List Choosing How You Accept Invitations Tap Settings Basic Preferences Presence Accepting and Rejecting InvitationsUpdating Your Status What displays on your Status you choose What the status means Buddy’s phoneDialing Buddies About Your Login Credentials BLF Status Line Key Icon Status Indicator Idle No indicator Using the Busy Lamp FieldTap , or tap Settings Basic Login Credentials Recording Calls and Conferences Recording Calls and Conferences 114 Recording Calls 116 Pausing and Resuming Recording Recording ConferencesPlaying Back Recorded Calls Browsing Recorded Calls Playing Back Recorded Calls Answering a Call While Playing Back Recorded Calls Using the Browser Using Navigation Soft Keys Tap this soft key To do thisUsing Editing Soft Keys Updating Your Phone’s Configuration Restarting Your Phone126 Tap Settings Basic Preferences Language Changing the LanguageTap Settings Basic Preferences Time & Date Changing the Time and Date DisplayChanging the Brightness of the Touch Screen Tap Maximum Intensity Changing the Background PictureTap Backlight Idle Intensity Settings Basic Preferences Background Picture Frame Using One of Your Own Pictures as the Background PictureFeatures Removable Storage Media Setting Up Screen Savers Displaying Screen SaversTap Settings Basic Preferences Picture Frame Stopping and Disabling Screen Savers Using Your Phone as a Picture FrameTap Settings Basic Preferences Screen Saver Tap Features Removable Storage Media Picture Frame Changing When and How Video Displays Enabling or Disabling Video138 Enabling or Disabling Near-Site Video for All Calls Tap Settings Basic Video Video Call SettingsStarting and Stopping Near-Site Video During a Call Tap the Stop Video or Start Video soft keyUser Guide for the Polycom VVX 1500 Business Media Phone Tap Settings Basic Video Camera Settings Changing the Clarity of Near-Site VideoChanging How You View All Video Calls Displaying Incoming Video Calls in a Large Window Video Screen Mode Full Screen Tap Settings Basic Video Video Screen ModeVideo Screen Mode Window Changing How Non-PIP Video DisplaysChanging How the PIP Displays 146 Local Camera View Full Screen Tap Settings Basic Video Local Camera ViewLocal Camera View Mode Full Screen Tap Settings Basic Call Rate Changing Power Saving SettingsSetting the Call Rate for Video Calls Tap Duration Tap Settings Basic Power Saving Office Hours Start HourChanging Your Office Hours Changing Timeouts Tap Settings Basic Power Saving TimeoutsChanging User Detection Settings Tap Settings Basic Power Saving User Detection152 Service Agreements Governing LawExclusions Polycom Limited Warranty and Limitation LiabilityWarranty Exclusive Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsUkrainian Compliance Safety and ComplianceRussian Compliance Echo cancellation Use of IP Networks through the PstnPolycom, Inc Appendix Polycom VVX 1500 Business Media Phone Menu System Appendix Polycom VVX 1500 Business Media Phone Menu System Status TCP/IPSettings Appendix Polycom VVX 1500 Business Media Phone Menu System Applications End-User License Agreement for Polycom Software Support Services Limitation of Liability Netherlands Office Corporate HeadquartersIsrael Office