Polycom 1725-16843-001 manual During Calls, Forwarding Calls While Your Phone Rings

User Guide for the Polycom VVX 1500 Business Media Phone During Calls

Forwarding Calls While Your Phone Rings

Your company’s settings may override this feature. For more information, contact your system administrator.

Call forwarding is not available on shared lines.

You cannot forward calls from endpoints that use the H.323 protocol. In addition, you cannot set up forwarding for lines that only use the H.323 protocol.

You can manually forward a call to another number while your phone rings.

You can also set up your phone to forward all incoming calls to a third party (see “Forwarding All Calls to Another Party” on page 55), or forward calls from a certain contact to another party (see “Diverting Calls from a Contact to Another Party” on page 58).

To forward an incoming call to another party:

1While your phone rings, tap the Forward soft key.

2Enter the phone number to forward the incoming call to. (Your phone displays the last number you forwarded calls to.)

3Tap the Forward soft key.

The incoming call is forwarded to the other party. If call forwarding is disabled, all future calls will not be forwarded and forwarding will remain disabled.

During Calls

When you’re in a call, you can do the following:

•Place the call on hold. See “Holding and Resuming Calls” on page 43.

•Transfer the call to another party. See “Transferring Calls” on page 45.

•Set up a conference call with the call you’re in and another party. See “Setting Up Conference Calls” on page 46.

•Change the way you view video for the call. See “Customizing Video During Calls” on page 53.

42 Polycom, Inc.