User Guide for the Polycom VVX 1500 Business Media Phone | Changing the Way Calls are Answered |
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Rejecting Calls from a Contact
You can send all incoming calls from a particular contact to your voice and video mail system. (If you don’t have one set up, the call will still ring on your phone.)
You can’t reject calls on shared lines. You can only silence them. For more information, see “Supporting Shared Lines” on page 81.
To send incoming calls from a contact to your mail system:
1Tap 
> Features > Contact Directory.
2From the Directory screen, tap the contact whose information you want to update, and then tap the Edit soft key.
3From the Edit Contact screen, tap the Auto Reject field, and then tap the field’s highlighted grey box. From the
4Tap the Save soft key.
5Tap 
to return to the idle screen.
Diverting Calls from a Contact to Another Party
You can transfer all incoming calls from a particular contact to a third party.
You cannot transfer calls from endpoints that use the H.323 protocol.
To divert incoming calls from a contact to a third party:
1Tap 
> Features > Contact Directory.
2From the Directory screen, tap the contact for whom you want to transfer calls.
3From the Edit Contact screen, do the following:
a Tap the Divert Contact field, and then enter the number of the party to whom you want to divert the call.
b Tap the Auto Divert field, and then tap the field’s highlighted grey box. From the
4Tap the Save soft key.
5Tap 
to return to the idle screen.
58 | Polycom, Inc. |
