Powerware 9315s manual Call Out

14.3.2Call Out

The Call Out function contains programmable alarms (setup by service personnel) and status events (refer to Chapter 12, “Responding to System Events”). The notification groups tell the SSBM to notify a remote computer or pager for each selected event. Refer to the “Configuring the Modem” section of this chapter for information on the modem configuration. Refer to the “User-Selected Events” section of this chapter to note which events are designated as group one or two. These events are selected when the SSBM is purchased. The Call Out function activates as follows:

•A SSBM alarm or notice occurs that is programmed to cause a Call Out.

•The SSBM takes the modem off the hook and sends a command to the modem to call the notification groups (phone numbers) required. The phone are stored in the modem only. The command sent to the modem for group one is “ATDS0” and “ATDS1” for group two. This allows the user to program the desired phone numbers into the modem.

•The SSBM logs a successful notify to the event log when the remote computer or modem answers and leaves an event message with the following format.

nnn<space>mmm<LF><CR> where:

nnn	= UPS_Remote_Notification---Default (40 characters maximum)
<space>	= ASCII space character (0x20)
mmm	= Event message for notice or alarm (40 characters maximum)
<LF>	=	ASCII line feed character (0x0A)
<CR>	=	ASCII carriage return character (0x0D)

If calling a pager service and the service answers, the modem can delay momentarily and before dialing the pager number. Refer to “Configuring the Modem to Call a Numeric Pager” section of this chapter for more information.

NOTE: Because the pager service is not a modem, the SSBM does not know if its message got through; therefore, the SSBM continues to call the pager service for a programmed number of times or until a call-in reset is performed or the key on the front panel is reset. An unsuccessful notify event is logged into the SSBM event log for each attempted call out.

If the phone number that the SSBM is calling does not answer, the SSBM delays for a time period (programmable from 1 to 60 minutes) and then reattempts the call. If answered, the SSBM ceases further attempts to call. Each unsuccessful attempt to call causes an unsuccessful notify event to be logged into the SSBM event log.

If both call groups are active, the SSBM alternates between calling the groups. The Call Out process can be terminated at any time by calling into the SSBM and sending the reset command (press and hold [CTRL] and press [R]) or by turning the key switch on the front of the SSBM.

Powerware 9315 Parallel Capacity/Redundant System with PHP SSBM	14--3
164201373 Rev. A 092402